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Samsung - StormWash™ 24" Top Control Built-In Dishwasher - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1234 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 1,234 Reviews
  • Rating: 5 out of 5 stars

    Quiet and Efficient

    Posted
    MommyT1223
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the most quiet dishwasher I have ever owned! It is super sleek too. Don't be a know it all, like I was though. Read the manual. The storm wash is an awesome feature!! Most dishwashers designate their own design as far as dish placement goes, and I have to say that I am very impressed with this design as it very generic, which gives you the freedom to put your dishes where you want them and to fit them in as you see fit. The racks are adjustable as far as being raised and lowered, which is handy for larger items that need to be washed on the top shelf. Maybe it is in my head, but the dishwasher seems bigger without the agitator spinner thingy in the middle. Even though there isn't a heated dryer setting available, the dishes are almost always dry or nearly dry after the door automatically pops open.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love how quiet it is!

    Posted
    Juju
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our Samsung-StormWash 24" Top Control-Built-In Dishwasher. So much quieter than my other dishwasher. Make sure you don't have dishes tight up against each other or they won't get clean. The space between dishes is smaller than my last one so, if you have thick plates you will have to leave a slot in between.It takes a little time to get use to how to put your dishes in since each machine is set up differently but that's ok. It dries the dishes real good as long as you use the finish rinse aid JET-DRY I did have to look in book when first load I washed wasn't completely dry & it showed how to turn the dial to add more rinse aid at rinse cycle. Ours is between 4-5 & we have no problems now. I also use Cascade Complete pods, gets the dishes good & clean! We are happy with it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Whisper Quiet!

    Posted
    JenA
    • My Best Buy® Elite MemberElite Member

    Just installed my new dishwasher. Decided to do a quick clean of the interior before the first use. I seriously thought I did something wrong, it was so quiet. Being in a small apartment it is nice having a quiet dishwasher so I can still watch TV in the adjacent room. It does play a tune at the end, it's quite long, but there is a way to turn that off if it annoys you. I'm sure I will be turning it off soon. I've done one load of dishes so far and they came out clean. I love the auto open door to help with releasing the steam and drying dishes even better. The lights are bright on the display, but some of them can be turned off by putting it into a maintenance mode as well. Overall I am very pleased with this purchase. Crossing my fingers that it lasts longer than my last dishwasher (not a Samsung).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    One year review

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We bought this dishwasher a year ago along with 3 other Samsung appliances. It seems to be an ok dishwasher but there are 2 or 3 things that bother me about it. The touch pad control is very sensitive to any touch. We are always turning it on without trying to. Secondly, there is a rubber flap the runs in front of the kick plate that doesn't serve any purpose. And lastly, The door will not stay at the upright position without latching it. It's either open about 5" or latched. So it gets latched 15 to 20 times a day. We've made two calls to Samsung about cleaning issues. There was dishwasher soap left on drinking glasses and plates . Their recommendation, hotter water and liquid soap. It's not a bad dishwasher but I liked the 15 year old Kenmore that we replaced as well if not better.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Sumsung Sucks! Do not Buy

    Posted
    Notbuyingsamsungagain
    • My Best Buy® Elite MemberElite Member

    This dishwasher is full of problems. Don't buy!! I have had problems with dishwasher from the beginning. Called Samsung and was given the run around about the issue. They sent out a tech that knew nothing. It has frequent LC (leak error) when there is no leak. Now the dishwasher is completely dead and it is 2 years old! Samsung has refused to do anything now that is out of warranty. Do your research - you will find that this dishwasher is loaded with issues. Also, it is very hard to find any one who will service Samsung. Buyer be warned!!!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Electrical issues

    Posted
    deanrobt
    • My Best Buy® MemberMember

    My Samsung dishwasher is a little over one year old. I can't afford service calls, so I repair whatever I can. At the moment the dishwasher is completely dead. I went through all the troubleshooting steps and I reached out to Samsung for help. Samsung said I should have a technician come out. The tech charges $175 just to show up, and that doesn't include the cost of the repair. I went on Samsung's community page and discovered over 250 other owners of this model who have the identical problem. Most of the posters ended up buying a new dishwasher from different manufacturers.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Thank you for your feedback, deanrobt. ^Lo Samsung

  • Rating: 2 out of 5 stars

    Sleek look but with some issues

    Posted
    Joann
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Nice looking dishwasher and love the black stainless steel and the sleek look without any handle. But the tines that hold the dishes don’t hold the dishes properly (it’s like they’re off or something) and both rows of dishes touch each other which makes me afraid they’ll chip from overlapping each other. Also, I’m used to opening the door and having the silverware holder up front but on this one it runs down the side and you have to open the door all the way and pull the bottom rack all the way out to load silverware. It’s super quiet and really beautiful though. It’s still a nice machine but I recommend you take some of your dishes to the store before you buy and make sure they will sit between the tines properly and don’t rub together.

    No, I would not recommend this to a friend

    • Brand response

      MsSamsung

      Hello Joann, we understand your frustration with this dishwasher. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rating: 4 out of 5 stars

    Like my old Maytag better

    Posted
    Gail

    My brother had recently bought a very quiet Maytag dishwasher for the house I was renting from him. We moved into our own house and I looked for a dishwasher that was as quiet as his. Although the dishwasher said it was the same decibels as the Maytag, I find this Samsung to be a bit noisier. The most annoying thing about this dishwasher is, when it is done, it opens automatically and then plays an annoying little song. I don't like that it opens automatically because my toddler loves to go grab the knives out of the dishwasher. Not a good feature. And that song is just annoying. Other than that, it works fine. It does a great job of cleaning and I've had no other problems with it so far. (Used it now for 2 months)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Energy efficient dishwasher

    Posted
    Radarmarie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got rid of my old dishwasher because I thought it was broken due to the fact that it takes forever to wash and dishes were always soaking wet. This dishwasher was sold to me as a quicker wash even though they could not tell me how long the cycle was. Much to my dismay the normal wash takes longer then my old machine at 2 hours 50 minutes, after a lot of research I find all the new machines are this way due to their energy efficiency. Also new dishwashers are not like old ones, in order for your dishes to come out dry you must put jet dry like product in the machine for it to completely dry. Anyway after all of this I use the quick wash and the fact the door pops open after a wash helps to dry the dishes, I am now happy just miss the old machines I guess.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great dishwasher

    Posted
    Nate
    • My Best Buy® Elite Plus MemberElite Plus Member

    My wife and I bought all new Samsung kitchen appliances when we purchased our most recent home. Having three young kids we do a lot of dishes. We’ve been really satisfied with this dishwasher. The only thing we don’t like about it is having to clean and rinse all the plates before putting them in. I understand scraping food and what not off but completely rinsing and cleaning the plates 1st seems a bit counter productive. Especially at almost $700 for the dishwasher.

    I would recommend this to a friend

    • Brand response

      Samsung

      It's great to hear from you, Nate. We are pleased to hear that you and your family are enjoying this dishwasher. Here is a link that outlines our recommended practices to achieve optimal cleaning performance from this unit (https://bit.ly/2Q5gOEZ). Thank you for choosing Samsung. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Great Dishwasher

    Posted
    79FLH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the first time I bought a major appliance without seeing it in person. Turned out to be a great dishwasher. Nice looking exterior and tub. Like the controls on top of the door very much. They are quite visible and easy to operate. The dishes come out sparkling clean. This turned out to be an excellent purchase. It was an easy on line purchase with just a couple of clicks. The Samsung has an excellent looking stainless exterior. The door opening at the end is a great feature. It eliminates the condensation on the interior items, this was a problem with are old dishwasher. The StormWash is an excellent feature for extra soiled pots and pans. So far this is the nicest dishwasher I ever owned.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great quiet dishwasher!

    Posted
    AnthonyR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Samsung dishwasher is beautiful! It is so quiet you can barely tell it us on when it running. I love the adjustable top rack, it makes fitting large pots in the bottom a breeze!! The silverware rack has specific holes for each type of silverware so they are sure to get clean and are not stacked on top of each other. I love that the buttons are on the top so my baby can't mess with them. The too rack has a special side for stem wine glasses! How cool is that?! The only issue I have had is that there was soap spots on my dishes after I did my first load of dishes, but a quick change in dish detergent and some rinse aid fixed that problem immediately.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not very good at cleaning.

    Posted
    BBJJG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I always questioned why people need to clean everything before placing in a dishwasher. After researching, I decided to go with this Samsung Storm Wash. Even with light loads, I end up relearning items after a food cycle and I rarely fill to capacity, I leave a space between plates and dont overcrowd the silverware bins. Very disappointed. I wanted this to be a water saver ... but now I'm one of those people who wash before putting in dishwasher. And yes, I always rinse things before putting in the dishwasher but now feel like its bot even worth using it aside from sanitizing.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DON'T BUY!!!

    Posted
    EnragedCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Would never buy another Samsung appliance from Best Buy. Purchased this dishwasher in July, went out in November. Samsun sent 5 different people out 5 different times and then said it was the fault of the Best Buy installation and would not do anything further. Best Buy is not doing anything either so now have to buy another dishwasher. You can bet it WON'T be a SAMSUNG! Their phones and tvs seem to wear normally like most brands but their appliances DO NOT! Even one of their own repair guys said he wouldn't recommend Samsung for larger appliances. I am so angry at this lack of customer service but their seems to be no recourse, they have you over a barrel other than writing a bad review and contacting the BBB.

    No, I would not recommend this to a friend

    • Brand response

      MsSamsung

      Hello EnragedCustomer, we understand your frustration with this dishwasher. If you are still having issues, please fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rating: 4 out of 5 stars

    Nice and quiet when it runs!

    Posted
    Krissy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have updated my kitchen after 31 years. This dishwasher goes well with the range and refrigerator that I selected. It is so much more quiet than my old one. I like the stainless steel interior as the old one was a hard plastic and the sharp knives would dig into the sides if they were caught sideways in the utensil basket. Because the baskets are designed differently with this dish washer, I won't have to worry about that problem. The only negative I have is that my husband is having trouble with the control buttons being on the top. He isn't used to this and hits things accidently which wants to start the dish washer when it doesn't need to be run. It will take some getting used to. Other than that, we are very happy with our purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT buy this dishwasher

    Posted
    Annmarie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I do not understand the positive reviews for this dishwasher. We purchased this dishwasher a year ago, and we are now looking at purchasing a Bosch. This dishwasher is a waste of money. I have yet to have a load of dishes come out clean. We always have to rewash our dishes after they come out of the dishwasher. The dishes are neither overpacked nor overly dirty. We have tried storm cycle, heavy, and normal settings. Nothing works to get the dishes clean. Don't make the same mistake we did. The washer is now out of warranty, and we are stuck with a lemon.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than me being the dishwasher!

    Posted
    EMPErissa00
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this dishwasher truly it is a gorgeous black stainless steel which matches my Samsung refrigerator. VERY QUIET, during cycle and then when she is finished the door will pop open to cool down and a song will play to alert me the dishes are done. Which is great. I have been the primary dishwasher for 3 years now until we bought this beautiful machine, so I might be out dated...it takes 2 hrs and 50 min. For a normal cycle which seems very long to me. There are shorter options but i never feel like they are as clean. I have not had it for a quarter yet so I am unable to tell if our water bill has increased since the purchace. Overall though it does an A+ job.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Dish Washer Installation

    Posted
    PD123
    • My Best Buy® Elite MemberElite Member

    I would have loved to review the working of dishwasher but just 2 days after installation it started leaking. After calling the geek squad ( which we paid additionally), they came out, determined it was bad installation, was leaking from the fittings and they promised some one from installation team will be coming in 24 hrs. It is one week now, we have been calling everyday and after holding 45 min to 1 hr every time, they say either its installation team or repair department, transfer and here goes another 45 min holding the phone. Its extremely frustrating how bad the installation was done and after paying money for a new product, for geek squad, we are without dishwasher since a week.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty good

    Posted
    Jenny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works well so far. It’s been 2 months since purchase. The door hinge had an issue within the first two weeks. But it’s hard to tell whether or not that was an issue with installment or the dishwasher. It was repaired pretty quickly under Samsung warrantee and works fine now. It has more features than expected, and I seems to clean dishes pretty well. I tend to get troublesome chunks off my dishes manually before putting them in the wash though. So, I still have to put it’s full ability to the test!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Product doesn't work at all

    Posted
    Jeff
    • My Best Buy® Elite Plus MemberElite Plus Member

    This product simply doesn't work and support has been less than helpful. In effect, every dish you put into this machine comes out unusable without hand washing thus defeating the purpose of having the machine. Samsung support has not attempted to actually fix the issue. Considering that so many other reviewers on this site indicate the same problems as us, I am guessing that this is a known issue from Samsung. Best Buy shouldn't sell this product... buyer beware.

    No, I would not recommend this to a friend