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Customer Ratings & Reviews

Samsung - StormWash™ 24" Top Control Built-In Dishwasher - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1235 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 6, showing101-120 of 1,235 Reviews
  • Rating: 4 out of 5 stars

    Great except for....

    Posted
    TinaBSD

    Everything works just fine however there is a rubber flap under the door that is there for moisture protection and noise barrier. The flap is supposed to stay tucked behind the kick plate but it will not stay! No installer that has come to try to fix it can get it to stay in place. Its annoying and looks bad hanging down. Also, there is no top rack basket for smaller items.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, it's excellent.

    Posted
    rythymplyr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had it for about a month and we're super happy with our new Samsung dishwasher. This thing is really amazing. It seems to clean the dishes very well and is so quiet we can barely tell it's running most of the time. The only drawback at this point is at the end of the cycle it does run a little tune to let you know that it's done washing and it's a little bit long but it's not very loud so it's not too bothersome. Otherwise a fantastic purchase. Definitely happy with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Dishwasher

    Posted
    JSF28
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm not giving it a 5 star only because the spacing of the dishes could be better when put in the racks. Sometimes the dishes tend to collapse on each other which will cause a dish to be partially washed sometimes. The rack tines should be bent better to alleviate this. Otherwise, everything works well just as advertised and you will not be disappointed. I like how the door opens when the wash is completed so we do not forget to empty it so a new load can be added.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not so good!

    Posted
    dsclement
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Wish I read the online reviews prior to purchase then I would have know that this dishwasher just moves the food particles around instead of cleaning your dishes and glasses. We have to run this dishwasher on the heavy cycle with hi-temp wash just to get 80% of the things clean in the load. Oh and did I mention we're on our second dishwasher because we thought it had to be faulty. Second one is just as bad! Working with Best Buy now to remove and replace for a better dishwasher.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Quiet

    Posted
    Zap69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I know this is not Samsung's most quiet dish washer but it is hard to here it running if you are not in the kitchen. Very happy with it. But the mounting screws that came with it did not work and when I called Samsung the tech. guy did not speak enough English to help me so I just went to the hardware store for them and that is the only reason I did not give it 5 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Terry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this to replace a 10yr old kitchen aid. Love the 1/2 loads since it's just the 2 of us now. The bottom rack prongs lay down way to easy so you have to be aware of that when loading. Under trouble shooting is where they recommend the powder or gel dish soap. It cleans well with powder. My old one came with trial sized rinse and dish soap but nothing with this one. To use prewash you have to add soap on the door as it only has one dispenser so pellets will not work.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Door latch design fail

    Posted
    jks60108
    • My Best Buy® MemberMember

    The door latch is common failure - the spring is so strong it pulls the retainer pin from the plastic bearing points. The pin should be about 2mm longer and the plastic frame should be strengthened to avoid distortion if they need this much spring force. Fixed by installing a longer retaining pin for now.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hi jks60108, thank you for bringing this to our attention. We really appreciate your feedback. Your contribution helps make the Samsung experience better for everyone! ^Mae Samsung

  • Rating: 2 out of 5 stars

    Better Off Looking more

    Posted
    cub452

    Stay away from this dishwahser It fails to clean dishes specially on the top rack. The bottom rack washes beautifully but the top its almost useless it even being there. Iv red the manual for proper loading procedures and even contacted samsung did everything they said and still the top rack doesnt clean. Not impressed and because i took too long to get it installed before using it im outside my return policy to get rid of it. Do your self a favor get something different.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value

    Posted
    Manchester
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We opted to save $100 and get the less expensive model and have been very happy. I still hand wash pans but now that I figured out how to load everything else it all comes out clean. I rinse chunks before loading the dishwasher. My sister in law said it is much quieter than hers, the only thing we hear is the draining and the music when cycle is done. I normally run it at night and it pops open after cycle and is totally dry by morning.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dishwasher

    Posted
    Gabe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this dishwasher in a bundle set and I’m actually very very very pleased with it!!! When you go through a whole cycle it washes and dries dishes without spots or anything. Be aware that if you hand wash dishes and place in dishwasher to dry don’t close the door because the water won’t drain and the dishwasher will smell.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A1 customer service in the store and great product

    Posted
    shutterbug
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was not sure which dishwasher I was going to purchase until I spoke to the sales associate. He was extremely knowledgeable about the different options available. Way many more than i expected. I thought all dishwashers worked the same. Not the case! i selected this item because i had the hard disposal system. NOT the kind with a filter. And air dry option. Not what I suspected it was until associate was kind enough to actually explain it. Dishwasher works great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent mid grade dishwasher for the money

    Posted
    Mick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this on sale when my first Samsung dishwasher could not be repaired and more. Found this model and it works great. Fairly quiet and cleans well, no heater element but pops open to dry. I guess that saves energy. This model was available in white which is what we wanted. Recommend the 5 year extended warranty. It pays down the line.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Invest elsewhere

    Posted
    Pinch
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I first got this dishwasher, it looked so beautiful, I thought nothing more. One year later, I realized what a waste of money this has been. Dishes come out mostly dirty, it barely dries, it smells funky at times, and now there is even rust forming on the door. I mean...really??? Stay away from Samsung household appliances. They are a complete waste of money.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Big Piece of Junk. STAY AWAY

    Posted
    SamsungDWsareJunk
    • My Best Buy® MemberMember

    Our Samsung Dishwasher model #DW80K5050US stopped working completely after 2 years. No power to the unit at all. Samsung response have someone out to diagnose for $200. There are numerous posts about the same problem on the Samsung Community site and they choose to do nothing. They obviously have a defective product if this is happening to so many.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hello SamsungDWsareJunk, I realize your experience has been less than ideal, and I'd like to change that. You can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, or call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), and reference ticket #1138890962 Thanks. ^Shifa Samsung

  • Rating: 5 out of 5 stars

    Quiet, Flexible, Effective

    Posted
    Seumas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've owned this dishwasher for a couple of weeks now and have been absolutely delighted with how quiet it is. There are many adjustments you can make to the configuration of the interior racks to accommodate different washing needs and the dishes come out clean every time.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Read the spec's

    Posted
    carly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like this dishwasher just wish i had read up on it. All the reviews say the buttons are hard to push this is true i always need my wife to turn it on. The dishwasher is HE because it does not have a heating element i may have purchased a higher model to get one had i paid attention to that. Also if you do not use bleaching wash the machine will smell like mold. Does a good job cleaning just read the manual and follow it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Hated it.

    Posted
    Kitsune
    • My Best Buy® Elite Plus MemberElite Plus Member

    As it was very quiet, we had to basically wash the dishes before putting them in the dishwasher; otherwise you’d have to run it twice in hopes they would come clean. The dishes were always wet/steamed regardless of putting in jet dry as suggested. And the door popping open in the last minutes of the cycle did not help. Had enough and returned, never been so disappointed in a Samsung product.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    oh happy day

    Posted
    Heffe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We purchased this as an open box item, it was missing one of the feet, but that was literally there only problem. Easily worth the savings. The dishwasher works very well. It will hold every size of plate we had. A standard cycle takes 3 hours but you can hardly hear it running. Very happy, would recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Clean Dishes At Last!

    Posted
    DixieGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Beautiful, easy to use dishwasher. The interior space is very adaptable for all different size items. Love the cutlery holder, utensils get clean and dry quickly. The wine glass holder is great so nothing gets broken. The display on top is easy to use and has so many options for any type of wash. The best part is this dishwasher is super quiet!

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for taking the time to highlight these awesome features, DixieGirl. We are pleased to hear you've found the perfect dishwasher for you. ^Lo Samsung

  • Rating: 4 out of 5 stars

    Took awhile getting use to this but I like it

    Posted
    gezykah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this to replace an older one that came with my home not realizing the differences between older style dishwashers and newer ones. For example rinse aid is far more important for this than it ever was with my old one. Over all I am glad I got this and would recommend it but definitely had nostalgic for my older albeit far less energy efficient and louder dishwasher.

    I would recommend this to a friend