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Customer Ratings & Reviews

Samsung - StormWash™ 24" Top Control Built-In Dishwasher - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1257 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-8 of 8 Reviews mentioning:
draining
  • Rating: 1 out of 5 stars

    Just won’t drain!

    Posted
    Justaguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Installed as per manufacturer specs but this dishwasher will not drain. The pump just seems inferior for the amount of water it needs to push out. I have attaempted 6 rinse cycles and 1 full wash cycle. Not once has it drained the water to an acceptable level. I am willing to have a cup or two of water at the bottom, but not a Olympic swimming pool!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Sooooo quiet!

    Posted
    JessK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The only reason I know it's running is the pretty blue light :). And of course, when it drains you can hear the water through the sink. I do like the auto pop open, but the dishes are definitely not dry right after it ends... running at night and putting them away the next night is fine though.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waist your money

    Posted
    Jefe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is the worth investment I've made. Had problem since day one. Bad odor, defective drain hose. My 15 years old dishwasher work better than this It's all looks but does not deliver as descripted

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Brand new and broken

    Posted
    Thuanh

    Bought this dishwasher earlier this month. Still haven't been able to use it because it's still broken. It came with a broken drain pump. When they repaired that, they found another issue with the dishwasher. Again, this is a brand new dishwasher and I have yet to use it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Avoid Samsung Appliance

    Posted
    occn
    • My Best Buy® Elite Member

    There is an old saying in South Korea, if an appliance has a motor on it then go for LG. And this has been legit in the US as well. So, I have the infamous LC error code for the washer and I have had Geek Squad technician 3 times already but still same LC error code pops up. The drain motor keep rotates and won't finish the cycle. I tried to reset the machine by pressing the start for 3 seconds or turn the power off, but both method could not reset the machine and it keep rotates shortly after machine was turned off for a few seconds. Either I run a full cycle or rinse same LC error code pops up. Sensor has been replaced and no water leaking on my kitchen floor. Stay away Samsung appliances if that has a motor on it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality dishwasher

    Posted
    zenmasta1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Had to replace our GE dishwasher. Could not find a GE with stainless steel tub and lots of features under $600 so I chose this Samsung. It matches our kitchen because the front is clean without any labels or buttons. Runs super quiet. We were concerned it was not working the first time since it was much quieter than our last dishwasher. It is hard to hear when it's on. Only issue is its loud when the water drains. Beyond that I'd highly recommend due to quietness, cleanliness of dishes (run on heavy duty) and quality overall.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does the job

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I'm very happy with my purchase and the Storm Wash feature is a great addition. The standard wash time is a little long (just shy of 3 hours without the Storm Wash), but there is the express that you can add storm wash to that and it's just about 1 hr 10 minutes. It's a lot quieter than the decibels listed indicate...I really only hear the actual dishes as they're sprayed and of course the draining in my sink. Some dishes don't get cleaned, but I don't think this is the machine's error. It usually happen when you over stack your dishes, so they're not exposed to the spray, especially in express mode, so that's more user error. The door popping open at the end is kind of a nice feature as well, just make sure if your dishwasher is set under a cabinet or you have wood countertops to stick the steam shield on the bottom. You can measure the size and cut it out and stick it under your cabinet so you don't see it, but can preserve your wood. The song at the end is a little long and excessive, but there is a way to disable it; I haven't because it doesn't bother me, just my wife. :) The adjustable top rack is a very nice feature too particularly if you have taller wine glasses on top or taller pots/wider pans on the bottom. Like all dishwashers I have purchased in the past, you gotta love the stainless steel interior and the removable rack is nice as well. You can fit a day's worth of dishes inside, the caveat is that we're a family of two, so keep that in mind. I highly recommend this product for anyone. For the price, you get a lot of the 'bells and whistles' of some of the more expensive machines.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very disappointed

    Posted
    Donna531

    I purchased what I believed were high quality Samsung appliances - 4 of them - and I am very disappointed. I paid to have three appliances installed including this dishwasher. Two days later the dishwasher smelled like a sewer. I called and had to wait a week for service. While waiting, the bottom rubber flap fell down which is supposed to help quiet the noise. Tech came and had to re-work the hoses going from dishwasher to the drain/garbage disposal because the installer did it wrong. Fixed flap. Looked at double oven radiant range while there. Showed him pictures. A week later the flap fell down and the dishwasher still smells. Never had this before . . living here 16 years. With flap hanging, dishwasher is LOUD. Tech coming again Friday. Service tech on phone told my husband to "cut the flap off." Poorly designed but it is sleek looking. Rather have a quality product the seller backs. I will keep calling if the flap falls down. Very disappointed with product and Best Buy salesman whi never responded to my emails or calls.

    No, I would not recommend this to a friend