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Customer Ratings & Reviews

Samsung - StormWash™ 24" Top Control Built-In Dishwasher - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1296 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 5, showing81-100 of 1,296 Reviews
  • Rating: 5 out of 5 stars

    Great product at great price

    Posted
    vmilicevic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The time came for us to get a new washer. Being a fan of all things Samsung, I already had a feeling as to what brand I was looking to buy. I am more than happy with my purchase. There are quite a few styles of wash available which come in handy. Once wash is done the door automatically pops open a few inches to allow for faster and more optimal drying. What we love most about it is how extremely quiet the machine is while washing. At first we thought it wasn't working due to the low level of noise. THAT quite! I could not be happier with what this great product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great witn one minor problem

    Posted
    unlucky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    the top rack will not clean deep items like glasses but after i had them come out to repair 2 times i clean all shallow things on top and deep items come out perfect in the bottom the power wash is fantastic reluctantly, i am satisfied with it like it is, just have to watch how its loaded. you can really stack the bottom rack full and it all comes out spotless. i only use cascade

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke and can't get parts!

    Posted
    lexie
    • My Best Buy® Member

    I bought my Sansung dishwasher not quite 3 years ago - overall has worked well but has always been difficult to load - poor layout in the trays. A while ago it started being difficult to start - display wouldn't respond but would eventually connect. Of course, one day it stopped responding - had a repairman come out and was told that parts were next to impossible to get and his words have proven true. They can't get the right part (wiring harness) to repair my dishwasher. I am not having to replace my 3-year old Samsung dishwasher. Not happy.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not so great

    Posted
    Cheermom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I recently purchased this dishwasher because I was upgrading my kitchen to stainless steel. My previous dishwasher worked great, but other appliances were not. To "storm wash" the cycle takes over 3 hours! I have not found a shorter cycle that actually cleans all the dishes. My old one was much more efficient. I thoroughly researched my refrigerator and gas stove selections (LG). But impulse purchased the dishwasher based on features and low noise ratings. Not so happy.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Really quiet!

    Posted
    Egoff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Very quiet. Clean looking, hidden controls. Door was a bit stiff at first and didn’t want to stay open all the way making it difficult to get the bottom tray out, but it loosened up. Cleans very good. Was worried about not having a dry cycle, but like other reviews found, the door pops open a few inches at the end of the wash cycle and that really helps the dishes dry. They come out as dry as they were in my older dish washer with a dry cycle. I am happy with this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Basic traditional Dishwasher

    Posted
    Twilliams
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I’ve recently tried the water wall technology and I prefer the traditional spinning wheels and there is one on the very top; so this washer has 3! They clean better. I like the automatic door open feature to let the dishes dry. The sanitize cycle doesn’t get the dishes clean, so I use the hi-temp wash instead. I like the adjustable rack height but the plate tangs could be a little further apart especially if you aren’t pre-rinsing (giving up the ability to put a few less in would be worth it).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Wouldn't buy it again

    Posted
    farmore
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Because there is no heating element, condensation forms in the closed dishwasher. It smells terrible! Googled the smell, and it seems this is a common complaint with this model. Called Samsung, and their solution it to go buy some powdered Tang and run empty cycles with it to freshen up the inside. Really??? But the Tang does work! Bottom rack does not glide easily, and does not remain on the track. Always bumping the top mounted controls, and power comes on, then have to power off. On a positive note, it is very quiet

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Love this dishwasher!

    Posted
    Blossom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This dishwasher is the easiest to load of any dishwasher I've ever had. That, to me, is a biggie - almost as important as how clean it gets dishes! I think it does an adequate job of cleaning but you have to be careful about how you load it. I've found that, if there are too many items on the bottom rack, some of the glassware and cups on the top rack will sometimes have a residue. For that reason, I gave it only 4 stars. I have to say too though that the door opening to help the drying process is genius! Overall I'm very pleased.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful!

    Posted
    Khloe01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So far so good. Great look, easy to use. I bought the whole suite on 5/23/19, installed everything, but have not used the dishwasher yet. Will do so very soon. Everything looks great! More beautiful than the pictures and they look great in my kitchen. The quality is very good. It's only been a few weeks, but I look forward to having these beauties for a long time hopefully!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better Then Expected

    Posted
    DixieGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This does an amazing job cleaning and doesn't leave out dishes as wet as the last washer we had. It's so quiet I could barely hear it running, I even thought it had stopped. The digital display is great and there are so many functions and dish size adjustments for any type of load. It also looks great! My only complaint is the lack of good installation instructions. Gratefully I found a good YouTube video to walk me through it.

    I would recommend this to a friend

    • Brand response

      Samsung

      Quality and technology, I don't think anything nicer could be said! Thank you for the 5-star vote of confidence, DixieGirl.
      Welcome to the family of Samsung. ^Shifa Samsung

  • Rating: 2 out of 5 stars

    Would not recommend

    Posted
    hoenlrj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Pros: very quiet, looks really nice; dishes get cleaned Cons: not intuitive to operate at all; the tines are not adequately spaced to accommodate different sized dishes; the water connection is in the back of the unit, the electrical is in the front; the base of the unit is a square block and there is only a small passage to allow for the electrical to be run to the front (not designed well at all). I really love Samsung products but this was a big disappointment.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      Hey there! I appreciate you like the design and the performance of your dishwasher. Please refer to pages 16-19 in your user's manual: https://bit.ly/2J3iVIM which it shows you how to load your dishes efficiently.
      ^Rafael Samsung

  • Rating: 4 out of 5 stars

    Nice looking, quiet running

    Posted
    swest26
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Nice looking black stainless steel. Adjustable racks, pretty quiet. The wash cycles are long- 3 hours. It does a good job washing the dishes. The door opens at the end to help the dishes dry. When it does that, hot steam exits and rises up hits the edge of my counter. It includes a silver tape that I assume is suppose to protect your countertops. I am concerned that the moisture will eventually damage my laminate countertop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So quiet and effective

    Posted
    Kaywave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    As quiet and possibly quieter than our old Bosch, at a better price. Gets things clean and we like that it pops open to dry near the end of the cycle. That really does help.. Soap dispenser is sturdy (was so flimsy on our old one). Don't push on the touchpad buttons; you have to lightly touch them. I didn't read the manual about that at first and I was pressing. It wouldn't turn on when I did that. Attractive, sleek, I like that there is no handle sticking out as we have a galley kitchen and not a lot of room.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not buy

    Posted
    Buyer
    • My Best Buy® Member

    2 mths old and the rack paint chipped off and rusted. Then the rubber gasket casing came unwelded. Samsung said they would replace it. They give you the run around for over a month now. Dont buy samsung.. This appliance was never good at washing . Dishes were always still dirty.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    not a great product

    Posted
    moo2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    this was not our first choice of dishwashers at Best Buy but all the others ones we wanted they didnt have in stock. Our dishwasher was broken so we needed one that day. This dishwasher is exactly the same size dimension as our old one but inside it is much smaller. I find I cannot put as much inside and it doesnt hold larger bowls. Very disappointed.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for the price

    Posted
    TiredMomma
    • My Best Buy® Member

    I just moved into a new home. My previous house had a super fancy Bosh dishwasher and I see no difference in the two. In fact for me the Samsung is quiter and cleans better. My dishes actually come out dry! My Bosh did have the third rack on top and I do miss that. Overall I'm very happy with this dishwasher and highly recommend it. I also had Best Buy deliver and install it without issue!

    I would recommend this to a friend

    • Brand response

      Samsung

      Congratulations on your new home and thank you for choosing Samsung! ^Lo Samsung

  • Rating: 5 out of 5 stars

    Fabulous

    Posted
    Ashley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Wanted to make sure this was going to be a quite and convenient dishwasher so I referred to the reviews... they were accurate! The dishwasher is very quiet, compared to most, and has the awesome feature of popping itself open to finish drying! It's also a great reminder that the dishes are clean, otherwise I'm digging through the dishwasher trying to figure out if I've run it or not. Also helps that it's vert sleek, especially with the Samsung set. Great buy!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    I have concerns!

    Posted
    Char
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our experience in the short couple of months is not favorable. The first dishwasher had to be replaced because it kept having a low water pressure error. The second dishwasher is operating fine...I guess. It has developed a strong smell like old soggy garbage if you keep the door shut when intermittently adding dishes throughout the week. We are told this may be our brand of dishwasher soap, and to keep the door open slightly. Neither option is expected or ideal.

    No, I would not recommend this to a friend

    • Brand response

      MsSamsung

      Hello Char, we understand your frustration with this dishwasher. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rating: 1 out of 5 stars

    Very disappointed

    Posted
    Gonavy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Dishwasher was hard to install had a small channel to get the power cord thru. Dishes do not come clean regardless of cycle. Dishes must be thoroughly prewashed before putting in dishwasher.Bottom tray gets bound up and will not slide. Door keeps popping up while trying to load bottom rack. Control buttons are so sensitive it tries to start while unloading with your leg nearby. Worst Samsung product we have purchased. Might as well hand wash due to leftover food particles.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Can't say enough.

    Posted
    DA9713
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is my 2nd Samsung dishwasher. The first is still in my last home. This new one is awesome, with the waterwall cleaning and it is sooo quiet. I do have one beef with it, on installing it it did not come with the needed waterline adapter needed, unless your house is plumbed with garden hose-sized waterlines. And make sure you have enough electrical lines to goto the front of the washer.

    I would recommend this to a friend