Customer Ratings & Reviews

Pros: top rack tray is great additional space. I like how quiet it is and cleans well. Cons: we had a leak and had to have a warranty gasket replacement after 8 months. After the replacement it started to have additional issues I'm still working through. I had the same exact model before and also had some leakage issues I had to deal with. Overall: we really like it, but not happy with Issues.

It took awhile to find what we needed but this Dishwasher fit the bill. Dishes come out clean and it is so quiet. The third upper shelve really comes i handy for certain large pieces of silverware and/or plastic storage lids, etc. This unit does not have a heating element, and that is what we wanted, and it pops open after wash cycle is complete. Only drawback is the door will not stay completely down unless the bottom rack is pulled out.

So to nitpick a little this one works well as far as cleaning and taking the top rack out makes it so the space is fine in the dishwasher. The problem with this thing is that it always heat dries so you cant really wash much for plastic bottles etc in here or they will be melted. If the options had a faster wash or something included it would be helpful as this is very very slow taking 3-4hrs to wash each time you start it. This is quite quiet which is nice though so it is not a bother while running.

A couple of years ago our dishwasher went out and I quickly replaced it with a Maytag. I didn't pay attention to anything other than the fact that it fit in our space, great reviews and the price was right. Probably not the best way to purchase an appliance. We originally thought that we would be out of our house in a year. We have now decided to stay longer and update to make it more desirable. We started with the kitchen. This dishwasher came first and was installed three days ago. I love the 3rd rack for our knives and spatulas and really any long flat shaped utensil I can fit in there. Also found that I can wash lids up there for coffee tumbers very well. I appreciate that the flatware buckets aren't on the door like our old one. Hate that I had to push the racks in to get to the flatware on our old one. We purposefully placed some of the nastiest forks/spoons in to test if this thing could get off dried on chinese. Each piece has it's own little cubby that separates the spoons and forks so we were pretty optimistic. There was not one spec of food left once the cycle was done. Super impressive. The one thing I would say is that the outer edges are odd with the rubber seal a tiny bit visible but not a deal breaker. We were just trying to really find anything wrong with it but that was the only slight thing. It also plays a wonderful little tune when the cycle is done which threw us the first time and we were looking around like "please tell me someone else hears that sound too?" It's so quiet you will think it's broken and second guess your choices :)

I've had this dishwasher for about 6 weeks now. While at BB, I would have much rather have spent the money on a decent SubWoofer but the old Dishwasher went out and hand washing is timely and a pain. After the pride one has in a job well done (I installed the unit myself), I found myself loading and unloading dishes more often... The two features that stand out are -- the 3rd rack and the Stormwash. 3rd Rack: We use to just squeeze the knives, Tupperware tops/lids and kitchen utilizes (flat stuff) between the glasses on the top (2nd) rack. Not anymore - they have a rack for that. 2nd Rack is adjustable so you have lots of options on how to load the rice steamer & instapot bowls in either the bottom or second rack. Or lift up the 2nd rack to accomidate cookie sheets and cutting boards. StormWash: Awesome - I use that setting all the time! And its much quieter than my old GE dishwasher. Energy saving bonus: Pop-open door at the end of the cycle. Yes, it opens automatically at the end to air dry your dishes and plays a little charm to let you know its finished. The typical run time for me is about 3:15 with all the options I use engaged. Looks good, sounds good. I guess another subwoofer will not get my dishes clean... It really was a big pain to handwasher for the few days it took to replace and install my new dishwasher. I really do like the conveince this dishwasher provides over my old unit.

The design is nice and appealing. Although I prefer physical buttons for the controls, so far touch pad style buttons are responsive. For plates, the spacing of the separators is very good! Although, for bowls, it seems I have to leave extra space (or not use every slot), otherwise the bowls were not coming clean. I really like the very top rack where you can load longer serving type spoons/forks or larger knives. The first time I used the special high pressure option the dishwasher had an error and had to be restarted. The second time I used that function, I had no problems. Overall, I like dishwasher and after learning I needed to further space the bowls, it is doing an excellent job getting the dishes clean.

It's quiet, holds a ton, and does a really good job cleaning dishes. I mean, it's not going to scrub off week old gunk dried on your nasty sink dishes, but it will clean ketchup and sauce remnants left on plates after dinner. The 3rd rack is awesome for sippy cup lids and all those big serving utensils that don't fit right in the bottom rack utensil basket.

Received my item and just now unboxed and there is a huge dent and they are saying there is nothing they can do about it

Initially I really liked this dishwasher and I loved the third rack which is great for toddler bottle parts. It does get everything clean, but there is a big problem. This machine causes all of the nipple bottles and plastic ware we have to mold if left in the dishwasher for more than 24 hours. We are usually pretty good about immediately putting away the dishes and they usually required a little bit of towel drying. But lately been busy and for example before we left town we ran a load. We weren’t even gone for 36 hours and when we came back the bottle parts had begun to form mold as well as some of the plastic glasses. This isn’t the first time this has happened and we are frustrated. We were hoping the door popping open at the end of the cycle would alleviate the molding issue but we were wrong. Best Buy said we are out of our 30 day return window so we are extremely upset. We even asked to return it and purchase a different mold from a different brand but the answer we got was call Samsung. I don’t believe it’s a defective machine. I truly believe it’s the poor design. I would not recommend this product which is hard for me to say because we use a lot of Samsung products in our household.

I love this dishwasher - I have an awkward measured out spot for the dishwasher in my kitchen so, I ended up going with this model since it was the shortest option. By far the best dishwasher I've had, this gets the dog bowls clean without rinsing first. The timed release for the door to vent at the end of the cycle allows for all of the dishes to be nearly dry (only a little water left on the plastic containers). The very top rack works wonderfully for the measuring cups and spoons and small pans. It has a delicate setting and I typically use the 1 hour wash cycle. This mighty machine is quiet - by far one of my favorite investments.

I have appliance experience as a Kitchen Designer for Viking Range. They had some very nice cooking appliances, so I was not too much of a dishwasher expert and was less than thrilled when I had to replace the dishwasher that came with the home I bought two years ago - but built in '07. It was a 2007 Kitchen Aid and the door spring broke and it had some basic wear on it but worked fairly well overall. I wish I had just fixed the door, but I thought maybe it's time to go new. I thought I would try the Samsung Storm Wash 24" Top Control Built-In Dishwasher with SS tub & 3rd rack. I really liked the idea of the third rack. But you do lose some height availability on the bottom rack because tall utensils (spatulas, turner) no longer fit in the silverware racks, you have to lay them across the top "tray" style rack - which is just something you get used to I suppose. One thing that I did not appreciate with my builder grade Kitchen Aid Dishwasher from 2007 was how HOT and clean the dishes were when the cycle was complete nor did I appreciate the speed of the cycle. The Samsung dishes never feel super hot or super dry - like that squeaky clean feeling the dish has. The cycle shows a time frame of 2 hours to 3 hours long depending on the type of wash. It ends when the door pops open which is a nice feature that I assume is to cool them down, but when I reach in to check on the cycle's performance, it's barely warm, so little warmth that the plastics lids or bottoms simply are dripping wet. I don't have a ton of plastics but this never happened before. I also noticed for using the word storm wash, you have to pre-wash some hard to get off food before loading. Not something I ever bothered to do with the Kitchen Aid. I thought I was upgrading and maybe I did with style and design with the 3rd rack, but this is an average dishwasher. It's a little disappointing and if it was an option and wasn't a hassle - I would return it.

Installed last Monday. Ran a rinse cycle while empty. Then during the 1st full wash the top, 3rd rack, water jet sprayer broke out of the housing bracket. All that holds it in place is 2 plastic nubs on the sides of the plastic head. We called Samsung customer service and had a tech come out to fix it. After they did a live video chat with Samsung customer service, their response was it appeared to be physical damage and so the repair/parts were NOT covered under warranty. The plastic nubs to hold the sprayer in place were so rounded out that the entire sprayer head hangs down onto the top rack and can not be pushed back into place. I can not pull the 3rd rack out without it catching on the sprayer. Luckily for us we were still within the 15 day return window so we disconnected and returned it. I am appalled with Samsung's customer service that they would not repair a brand new units damage. After trying 3 Samsung major appliances now and having issues with all 3...we are done with that brand. I'm sad because it was a beautiful dishwasher, but sadly the plastic components on these machines do not hold up. Samsung doesn't even stand by their product enough to repair it.

We have had this Samsung - StormWash 24" dishwasher for close to 2 years now and I have to say, it is the best dishwasher money can buy. It gets things clean every single time, there is tons of space and adjustability, and you can barely hear it!! We have an open Kitchen/Living room setup and we can have it running while having a movie night and it doesn’t interrupt.

This is the dishwasher that I've always wanted! All stainless steel on the inside, beautiful on the outside, and the absolute best new feature: A third rack just under the top. It's very thin and meant for silverware. What a genius idea! Also, it opens itself at the end of the cycle and cools off. My only complaint is that with the control panel on the top of the door, you can't read see the lights with the door closed. But, a small inconvenience compared with how great this is.

Runs very quietly. We can barely hear it when it's on. Runs for a longer timespan than my past dishwashers, but it cleans very well. Has a cute almost video game like sound when it's done running, which is also very quiet. That finished sound we would actually like to make a bit louder, but haven't found out if it's possible yet. I bought this one because I don't like the heated dry features of other dishwashers and wanted the auto-release door feature this one had. I really like it. I can also fit a lot more dishes in it than my last dishwasher could. With a family of 5 we go through dishes quickly.

Replaced a 15 year old dishwasher with a plastic tub. I was afraid to leave the house with the old one running as it sounded like a garbage disposal grinding chicken bones when draining. I could not believe how quiet this one is! The combination of the metal tub and the insulation makes it barely noticeable when running. I bought this because of the third rack, which is as convenient as I hoped! I'm not sure we'll ever use the silverware caddies. The AutoRelease Dry feature with the fan to blow the steam out is a nice touch. I miss having a "DONE" light, but the AutoRelease Dry feature is almost as good of an indicator that the dishes are done (ie. the dishes are done if the door is open).

Compared to prior models we have had, the plastic racks are cheaply made. The silverware separators are always popping off. But otherwise, it cleans well, I like the rinse only cycle, and it is fairly quiet. The third shelf is deeper than our other one, so I can put more things up there.

Beautiful sleek look. Quiet when in use. Cleans well & has more space for items than we had before with our older dishwasher. Have had for about 2 months now loving it.

I bought this to replace a 14 years old Dishwasher. The dishwasher is very quiet which is definitely a big plus. 3 racks architecture provides little extra space to organize. I have not explored too many features yet. It's doing the job for which it was purchased. The autorelease dryer opens up the door automatically after cleaning and helps in drying.

As this is a new model, we had to wait for it to be delivered but it was totally worth the wait! It is the quietest dishwasher I have ever seen! I love the auto door opening during the last of the drying cycle and the stainless inside along with the third rack! The best thing about this item is the StormWash cycle! It really does remove stuck-on food without all the pre-washing!