Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $479.99
Clearance
The comparable value price is $809.99

Customer reviews

Rating 4.1 out of 5 stars with 1376 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the StormWash dishwasher's quiet operation, cleaning performance, and the convenient third rack. Many appreciate the ease of use, sleek design, and ample capacity. However, some concerns were raised regarding the product's reliability and the length of wash cycles. A few users also mentioned issues with the door's functionality and the dishwasher's interior size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,376 reviews
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Clean, quiet, sleek, innovative!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased the new Samsung StormWash DW80R5060 series dishwasher. My expectations were blown away and I can’t stop raving about it! When it was delivered, I couldn’t believe how quick and easy the installation was. And it looks so sleek and professional. I especially love the stainless-steel finish on door. It truly is smudge-proof and resists fingerprints too. This is so important to me, as it keeps the dishwasher looking brand new. I’m also impressed with how light the door is- it opens and closes so easily. The recessed handle doesn’t stick out and is built into the door- love this feature! My dishes have never been cleaner. The third rack is a wonderful addition, and a great spot for utensils or baking sheets. And the bottom rack has a StormWash feature that concentrates on especially dirty dishes. It really cleans baked on, dirty pots and pans. The other racks are adjustable too, so you can truly fit even the largest dish loads in one washing. With 6 different wash options, you can completely customize the dishwasher to your needs. One of my favorite settings is the sanitize option. I’m a clean freak, so it is important that I know the dishes are both spotless and germ-free. This dishwasher by far has the best cleaning capacity of any dishwasher that I have owned. What surprised me the most is how quiet the dishwasher is during use- you cannot hear it! No more turning the tv up while the dishwasher is running- it’s unbelievable how silent it is. And when the cycle is nearing completion, the auto release door opens to improve drying performance- no more towel drying dishes before putting them away. It’s obvious that Samsung did their research and listened to customers, as this product blew away my expectations- from features to ease of use. Overall, I’m so thrilled with my dishwasher and can’t wait to discover new features. Hands down, Samsung nailed it and I am on happy customer!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to highlight the fantastic features of this dishwasher, Madtown. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it it take so much pots and pans and dishes and I love the that it’s sensors and I’m top too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great pricing, came in as given by Applliance Mgr., in Gainesville store, though 3rd party Delivery rescheduled four times...was installed to satisfaction as expected!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Fridge! We appreciate your feedback, continued support and choosing Samsung! ^Nic Samsung

  • Rated 5 out of 5 stars

    Dish washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless way to go washes fast and clean alot of space inside for everything

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Very poor quality short term for the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seals and trim falling off, after 18 months of very light use. The wheels have fallen off the racks. The racks themselves cannot pull out anymore because of the trim. Not the quality i expect from spending on a premium dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CoreyD,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Third rack

    Rated 1 out of 5 stars

    Worse machine ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy when I got it , it had the third rack , which I thought it’s a good idea. But non of my dishes were getting clean, even though I always rinse and get the dirt off, the top two racks are worse , even after running the dishwasher for the second time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! I'd like to help with this! I have this link (https://bit.ly/2ZH60TS) that can walk you through how to get the best possible clean from the dishwasher. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is extremely Quiet. Cleans great and looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice but error code after one week

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than expected. OC error after using one week but cleared the error by powering off. Too soon to tell if this will be a recurring error code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so excited about my new dishwasher The features are awesome & it looks great in my new remodeled kitchen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this dishwasher and Total Tech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item in Novemeber and it was installed in January due to my kitchen being delayed. From day 1 the dishwasher has not washed properly. I am a TT member and had the tech come out on 3/3 he found nothing to be wrong with unit. Its still not cleaning dishes and am utilizing my sink more than ever. Was just on the line with Total Tech and they said they can not help me out with exchange. I am not sure which is more of a joke, the Total Tech membership or the dishwasher

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, scottyt.

      All we want is to make sure your dishwasher is being used to its fullest.

      When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed. 

      Dishes are not clean after dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      Improve your dishwasher's cleaning and drying performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00066253/

      Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance. 

      Learn the best way to load a Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00062443/

      How to properly load your dishwasher:
      https://www.youtube.com/watch?v=ZNbla-A9LOQ

      Routine and deep clean your Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00076793/

      Clean and care for your dishwasher:
      https://www.youtube.com/watch?v=rR_ivObG_Tc

      Your model’s loading recommendations can be found on pages 14–19 of the user manual. You may also find more details on pages 27–28 of the user manual:
      https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf

      To better assist you with your membership, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145632756) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Better than washing by hand!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it opens when finished! Dishes are very clean!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this dishwasher for just over a year and it now has an error code that will require service and it is no longer under warranty. When you spend this kind of money on a product you would expect it to last for more than 14 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dishwasher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works great. We are pleased Glad we chose this unit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken tub

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was used for a little over a year when the door gasket retainer broke off. Samsung was useless. The unit has a lifetime tub warranty and samsung doesnt seem to care about helping their customers. The service techs in my area refuse to work on samsung... they say the products are junk and tech support is terrible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I understand you are experiencing a deal of trouble getting service for your Samsung Dishwasher and know how tedious that can be. I would like to extend a hand in getting a resolution to your seal problem. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143559899. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet diswasher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, absolutely love the utensil rack on top.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My new dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally pleased with my new Samsung dishwasher. Does a great job and is so quiet! It is so sleek looking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid it, it's never cleaned properly.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many complaints online of it washing poorly and experiencing the same behavior we are seeing. I have little faith in Samsung support, it seems to be a design issue. Even washing just glasses leads to glasses being dirty. We've cleaned the sump (there's no filter) and even the dishwasher is dirty after a cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the feeling of having the cleanest dishes once they come out of the dishwasher, DougE. We'll be glad to help!

      When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure you're doing everything right, using detergent and rinse aid as directed. I have provided a link below for more information.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      You may also check pages 16-19 of the user manual for information about loading the dishwasher and page 27 for other solutions when the dishwasher does not clean properly.
      https://downloadcenter.samsung.com/content/UM/201908/20190812161422524/DW7000KM_DW80R5060-02025D-01_EN-CFR-MES.pdf

      For reference, below are the guides to learning how to load your dishwasher and improve its cleaning performance.
      https://www.samsung.com/us/support/answer/ANS00062443/
      https://www.youtube.com/watch?v=bajCw_H-njg

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145608627) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, it washes great best dishwasher i ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans my dishes well. I like that it automatically opens the door at the end of the cycle and dries off the dishes. The only thing I did in the beginning was run a couple of cycles and also did a cycle using a dishwasher cleaner just to get that brand new manufacture smell out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy Samsung appliances!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware!! I'm on dishwasher #2, both leaked out the front door and flooded the house (months apart). Installation was terrible- both by 3rd party folks who don't know what they're doing, still trying to get my issues resolved. They even hooked up the power incorrectly and took my electrical cover with them! Don't expect Samsung support- they are terrible. I thought buying new appliances was going to be great. It's been a nightmare and taken so much of my time. KEEP YOUR DISH RACK until you make sure your dishwasher doesn't have the problems ours has. There is a reason the local appliance places don't sell Samsung. I didn't know until it was too late.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jjvn, we are sorry to hear that you are having this problem with your dishwasher. This is not the experience we want for our customers and would like to see how we could best help. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144146946) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

Sponsored