Customer Ratings & Reviews
- Model:
- OBX DW80R5061UT
- SKU:
- 6586678
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
to a friend
Not so good.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mugs on the middle shelf were still dirty after a normal cycle that took 2 hours and 50 minutes to complete.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are having issues with your Samsung Dishwasher. I can help with that and it is just a click away. See link below:
http://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have to dry dishes as it leaves dishes wet with all cycles and with jet dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having clean and dry dishes is essential, ConnieN. Let's provide you with some possible fixes.
Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam, and then when things cool down again, the water droplets form. They form on the cooling stainless steel walls of the dishwasher instead of on your still-hot dishes. Please check this link for details.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
To get the best performance out of your dishwasher, it's important to use the correct detergent and rinse aid. Please check this link for details.
How to use dishwasher detergent and rinse aid in your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00066253/
Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance. Please check this link for details.
Learn the best way to load a Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00062443/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145427914) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It too multiple attempts to get it delivered but once I got it my wife was happy
I would recommend this to a friendOver the top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance was delivered when scheduled , installed without issue. Has operated most efficiently.
I would recommend this to a friendN/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it Perfect color Love the automatic door when washing cycle is complete
I would recommend this to a friendDisappointed With Samsung Appliances
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dishwasher for about a year and a half and I've hated it from the start! I thought it would just need some getting used to, but from the beginning....I have to wash my dishes before putting them in the dishwasher! And yes...I've checked for clogs and tried various ways of stacking the dishes and tried different cycles. I had an old maytag for 23 years and the only maintenance needed on that one was to replace the baskets when they started getting worn. This is what I get for wanting to just upgrade the look of my kitchen and for buying subgrade appliances. Im also not thrilled with the refrigerator, range and microwave but at least they work!! I will be dealing with piece of junk until I can afford to replace it. Disappointed doesn't even come close to how I feel about the $850 I spent on this dishwasher!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bethy65,
Thank you for bringing this to our attention. We appreciate you letting us know that you have to wash your dishes before putting them inside this Samsung dishwasher. We understand how inconvenient it is to have an issue with one of our products. We're here to help.
Attached is a link to the troubleshooting guide that you can check if your Samsung dishwasher does not clean the dishes.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
You can also check the link below if you are getting any error code on your Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
For future reference, I've included the link for your Samsung dishwasher cycles, options, and settings, which you can check anytime.
https://www.samsung.com/us/support/answer/ANS00084182/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144312655
-Angelica
Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality ! I’m very happy with my purchase. And easy to use
I would recommend this to a friendDishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great…………………:::::::::::::::::::::………………………………:.::::::::::.
I would recommend this to a friendGreat product! Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Great service! Very satisfied with this product!
I would recommend this to a friendBrand response from Samsung
Posted .Hello Salvador! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic
Samsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy great product. Works well and goes great with our other Samsung products
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is doing good wife is happy with product
I would recommend this to a friendvery quite and good looking.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a dish washer and saw this unit. satisfied with the discounted price.
I would recommend this to a friendDoesn't dry your dishes!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had good luck with Samsung appliances in the part but this is a total loser. First, Samsung's "AutoRelease Dry" is terrible. It doesn't dry the dishes AT ALL. Terrible feature. In addition, the dishwasher started to fall apart (where the door and seal meet) within 6 months. The technician determined it had to be replaced. (Did not replace it with a Samsung.) Went without a dishwasher for over a month. Then it took almost 2 months to our refund from Best Buy for the Samsung due to a technical issue on their part. Imagine what happens if I have a "technical issue" on my payment?!?!!? Not a good look between Best Buy and Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day,
-Ernest-
Great for sticky dishes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The storm wash Feature make sure that there is no more food stuck on plates! It’s awsome
I would recommend this to a friendNice item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good items so far self install better than pay BB for an installation
I would recommend this to a friendGood!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month later and everything is working well. I pove my new kitchen.
I would recommend this to a friendSuper quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet i didnt even realize it was on only way i knew it was when the water started emptying out of it i have open floor plan and it doesnt make a bunch of noise while running
I would recommend this to a friendIsland quiet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new dishwasher and the quietness of it! The 3rd rack is very handy.
I would recommend this to a friendIt's okay
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having it nearly a year, glasses just don't come clean. Took the 3rd rack out and it was just disgusting and covered in food particles
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Dishwasher and getting clean dishes. I would like to make sure you are getting the best performance form your machine and would like to provide some helpful information. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung .^Brad
Great job very happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great job very happy highly recommendlove it can't wait to get the stove and fridge
I would recommend this to a friend