Customer Ratings & Reviews
- Model:
- SWA-9200S/ZA
- SKU:
- 10362534
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Left me wanting more.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is decent. Disappointed in the "surround" experience. They are more stereo extension speakers. Still nice to have. But not the immersive surround experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DustinD,
We appreciate you taking a few moments to review the Samsung SWA-9200S Wireless Rear Speaker Kit.
By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holding the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.
4) Increase the volume level of the surround speakers using the CH LEVEL button on the Soundbar remote control. Press the button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Open box WIN
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this open box, works great, carefully packed and timely delivery
I would recommend this to a friend- Pros mentioned:Setup ease, Sound quality
Great addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely adds sound to the room. The sound was definitely missing something without these little speakers. Easy to add to the system and adjust the speaker settings.
I would recommend this to a friendBrand response from Samsung
Posted .Hello ChristopherC,
Thank you for sharing a review regarding the new SWA-9200S Wireless Rear Speaker Kit.
I am happy to see that you are loving the improved audio experience they bring!
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for the price, and doesn’t fit all speaker stands
I would recommend this to a friendBrand response from Samsung
Posted .Hello AnnaL,
Thank you for sharing your thoughts regarding the SWA-9200S Wireless Rear Speaker Kit. I am sorry to see that you are not fully satisfied with your purchase.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Samsun rear speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great, item was delivered earlier than expected. Speakers work awesome so far
I would recommend this to a friendRipped off! Paid for new and given open box with i
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipped to my home as none left in the store. Sent an open box not new that someone had sent back that was missing half of the power cord. Paid for new. Had to go to a Best Buy store to resolve the problem and the Point of sale Machine had a glitch and they couldn’t let me return without paying again for it because I purchased with certificates that I earned spending $3500 on new TV’s. I spent over 3 hours at the store because no one could help because of the glitch in their Computer machines. Finally after 3 hours a worker opened a box and took the cord from another one. No one offered to get me a new one instead of an open box. Again I paid for NEW not OPEN BOX which is discontinued but I paid full Price. I deserve some kind of refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jimswatch,
Please know you are leaving a review and 2-star rating for the Samsung SWA-9200S Rear Speaker kit, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to Best Buy.
Should you have questions on the SWA- 9200S Rear Speaker kit itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Good surrounds if you have a sound bar.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall decent speakers. A tad tinny, but for the price not bad. Simple to set up.
I would recommend this to a friendWires needed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea for the sound bar, but it’s not truly wireless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Blue,
Thank you for sharing your review regarding the design of the SWA-9200S Wireless Rear Speaker Kit.
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to each other with the provided speaker cable and then plug the main speaker in to the wall for power. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done wirelessly, eliminating any clutter of long wires running the length of your room.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Not truly Wireless and Terrible Sound.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these since they're the only alternative from Samsung for my hw- b650 soundbar. You have to run speaker wire between the two speakers so they are not truly wireless as others here have mentioned. Sound is barely audible (yes, they were connected properly). I had to hold it up to my ear and put my finger in my other ear to be sure they were on. I love the sound bar but extremely disappointing Samsung couldn't provide any other compatible options for wireless rear speakers. Don't waste your money on these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your thoughts regarding the SWA-9200S Wireless Rear Speaker Kit. We appreciate your feedback and it will be shared among our internal teams.
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module that is built in to one of the rear speakers, eliminating any clutter of long wires running the length of your room. The speaker cable also gives power to the other rear speaker, which keeps you from having a second cable to plug in to an outlet.
Additionally, by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. Depending on your TV, make sure that the Audio Format is set correctly to send Surround Sound to the rear channels. Using either Bitstream, auto or passthrough is the most recommended settings.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holding the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.
4) Increase the volume level of the surround speakers using the CH LEVEL button on the Soundbar remote control. Press the button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
NO HELP!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been more disappointed in an item, in Best Buy and in my Best Buy Total Membership. I purchased these speakers along with a Samsung Sound Bar and Sub Woofer, hoping to enhance my listening experience of our TV. I got the Sound Bar and Sub Woofer hooked up with no problem and it is working great. I followed the instructions to the letter to get my Rear Speakers to connect through Blue Tooth but to no avail. I contacted Best Buy through my Total Membership and spoke to Technical Support for a great deal of time but they also were unable to help me get it connected. They then said I got get a technician to come out and help but I would have to pay over $100 for a service call. I then tried going through the Chat Line but they were no help either and said the same thing about a service call that I would have to pay for. When I pay over $250 for products and one of them will not work, I shouldn't have to pay for a service call. I was given a supposed number to someone higher up the ladder but in speaking with them it was the same answer. So, I am returning the speakers and will not purchase any more of them from Best Buy. I am close to canceling my Best Buy Total Membership after this experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Shine,
I’m sorry to hear you had a frustrating experience with connecting your SWA-9200S Wireless Rear Speaker Kit to your soundbar.
If the auto-connection process to the rear speakers was unsuccessful, you can manually pair the rear speakers to the soundbar. Press the ID SET button on the back of the Left Rear Speaker with a pen tip for 5~6 second or until the LINK LED indicator blinks fast (in Blue).
Next, with the soundbar powered OFF, press and hold the UP button on the remote control until ID SET message appears on the Soundbar’s Display. If the Soundbar does not have a display window then the LEDs will blink RED – Green – Blue (in that order) The LINK LED indicator stops blinking on the left rear speaker and glows a solid blue when a connection is established between the Soundbar and the Wireless Rear Speakers.
I hope these tips help resolve the issues you are experiencing. If you would like additional assistance with the setup of your rear speakers, please contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.
~ Samsung Solutions
Best purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mini fridge is perfect when living in a two story home. Especially with a new born. I keep extra water bottles and maybe some midnight snacksin mine. Lol
I would recommend this to a friendNot Loud Enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not wireless neither,too expensive for the performance
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gerson,
Thank you for sharing your thoughts about the SWA-9200S Wireless Rear Speaker Kit. I am sorry that you are not fully satisfied with your purchase.
To increase the volume of your rear speakers, use the soundbar remote and press the CH LEVEL button until you see REAR LEVEL. From there use the UP/DOWN buttons to adjust the volume between -6 to +6.
Unlike a receiver and stand-alone speaker system that requires wires between the receiver and the speakers, the SWA-9200S is wireless to the soundbar. This eliminates the need to run speaker cables through your walls or hide them from the front of the room to the back of the room.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with my Samsung soundbar. Took 2 stars off as I bought open box excellent and the power cord was missing. Also it was not reset properly so had to google for instructions how to unpair it.
I would recommend this to a friendBrand response from Samsung
Posted .Hello sjben,
We appreciate you sharing your experience; however, you may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your SWA-9200s, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Volume
are they working?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too quiet. I'll take another look at them but you can barely hear them. I think they're supposed to be like that for some reason
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ShannonO,
By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. You will need to find the setting for Digital Audio Output within your TV. This will allow you to set it to PCM, Auto, or Pass-Through. If it is set to PCM, then the TV will only be able to output in stereo.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holding the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.
4) Increase the volume level of the surround speakers using the CH LEVEL button on the Soundbar remote control. Press the button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Not loud
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud and not completely wireless wouldn’t recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DustinL,
We appreciate you taking a moment to review the Samsung SWA-9200S Wireless Rear Speaker Kit.
Once this kit is connected to a compatible Samsung soundbar, the soundbar remote is then used to control the volume level of the rear kit. Press the Sound Control button on the soundbar remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
Also, make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote. If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
You might want to try turning off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.
If you need further assistance, please know we are here to help. You can reach Samsung Support at: 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Don't bother. Your soundbar is good enough as is
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could put 0. Bought excellent condition open box the box was missing the power cord. Drove 2 hours to come back home and find out that I couldn't even use them. Decided I'd call in the morning to figure this out. I call and they say they can't help me over the phone, instead I need to drive 2 hours back to talk to the store in person. I try to ask for an extension number so I can do anything I can online before I make the trip again and three different times they give me an invalid extension number. Terrible support. Complete waste of time, money, and gas (more money) with zero compensation. This deserves 0 booms.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WasteOfMyTimeandMoney,
Thank you for taking a moment to share your feedback with us regarding the SWA-9200S Rear Speaker Kit connectivity with your soundbar.
The SWA-9200S is compatible with HW-S700D, HW-S60D, HW-S61D, HW-B750D, HW-C445, HW-Q600C, HW-Q60C, HW-Q6CC, HW-C450, HW-C47M, HW-C43C, HW-Q600B, HW-Q60B, HW-Q6CB, HW-S60B/HW-S61B, HW-S50B, HW-B650, HW-B550, HW-B450, HW-B63C, HW-B63M, HW-B53C, HW-B53M, HW-B43C, HW-B43M.
If the auto-connection process to the rear speakers was unsuccessful, you can manually pair the rear speakers to the soundbar. Press the ID SET button on the back of the Left Rear Speaker with a pen tip for 5~6 second or until the LINK LED indicator blinks fast (in Blue).
Next, with the soundbar powered OFF, press and hold the UP button on the remote control until ID SET message appears on the Soundbar’s Display. If the Soundbar does not have a display window then the LEDs will blink RED – Green – Blue (in that order) The LINK LED indicator stops blinking on the left rear speaker and glows a solid blue when a connection is established between the Soundbar and the Wireless Rear Speakers.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Works
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as advertised. Impressive! Still work after a year. Wow!
I would recommend this to a friendCompletes the system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice lil speakers that complete the system to make movie night nice
I would recommend this to a friend- Cons mentioned:Volume
Sends the wrong information to the speakers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t decode the information right, so instead of adding the effects of rear speakers, it sends the information from the front to the back. It also isn’t very loud. I had them on plus 6 and I had to sit right on the wall to hear them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SpeakerMan27,
We appreciate you taking a moment to review the SWA-9200S Wireless Rear Speakers.
Please know, there are various settings you can adjust to improve your experience with the rear speakers.
You can adjust the volume of the rear speakers by using the remote included with the connected soundbar. Press the CH LEVEL button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
Additionally, make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If you are using a format such as PCM, you may experience decreased volume to the rear speakers. Select Bitstream, Auto, or Pass-Through as these settings will allow the TV to send the correct channels to the rear speakers.
I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support.
Select Samsung Soundbars allow you to enable or disable Dynamic Range Control. You can try turning off DRC by pressing and holding the Sound Mode button while the Soundbar is in standby mode.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good of a product...........................
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your thoughts about the SWA-9200S Wireless Rear Speaker Kit. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions