Customer Ratings & Reviews

Hello,

Thank you for purchasing the new SWA-9200S Wireless Rear Speaker Kit, we appreciate your review and taking the time to share your experiences with us.

I am sorry to hear that your setup has been less than ideal. In case you are unaware, the SWA-9200S Wireless Rear Speaker Kit is exclusively compatible with these 2022 Samsung Soundbars Q600B, Q60, S60B, S61B, S50B, B650, B550 & B450.

Please contact Samsung Customer Service so we can properly assist you with troubleshooting or warranty assistance.
Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

~Samsung Solutions

Hello Avtar,

Thank you for sharing your feedback regarding the SWA-9200S Wireless Rear Speaker Kit. I am glad to see that you are enjoying your surround sound speakers!

If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info

~ Samsung Solutions

Hello Cardenas69,

Thank you for purchasing the new SWA-9200S Wireless Rear Speaker Kit.

If you ever need to adjust the rears, press the CH LEVEL button on your provided soundbar remote. Then select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.

Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

~Samsung Solutions

Hi BLAZEA,

We appreciate you taking a moment to review the Samsung SWA-9200S Wireless Rear Speaker Kit.

These speakers are intended to be an add-on to a compatible Samsung Soundbar and not stand-alone units.

If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions

Hello Techfan,

Thank you for sharing your experiences with the SWA-9200S Wireless Rear Speaker Kit.

I am sorry there has been any confusion with which soundbar the rear speakers are compatible with. So that we can better assist you, please contact Samsung Customer Service, we are here and happy to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

~Samsung Solutions

Hello cs22,

Thank you for sharing your thoughts regarding the SWA-9200S Wireless Rear Speaker Kit.

I am glad to see that you are loving the audio quality.

Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

~Samsung Solutions

Hello Brian,

Thank you for sharing your review regarding the SWA-9200S Wireless Rear Speaker Kit.

I'm glad to see that you are loving the audio quality from your new rears!

Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions

Hello Harry,

Thank you for purchasing the SWA-9200S Wireless Rear Speaker Kit.

I am glad to see that you loving the quality the rear speaker kit brings to your experience!
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

~Samsung Solutions

Hello Thea,

Thank you for very much for sharing your thoughts regarding the design of the SWA-9200S Wireless Rear Speaker Kit.

I am sorry to hear that there is a bit of confusion regarding the speaker wire included in the box. The rear speakers are in fact wireless to the soundbar. You will use the included speaker wire to connect each speaker together. This will allow you to have one only speaker connected to the wall for power, and the speaker cable is roughly 19 feet long.

The rear speakers are then wirelessly connected to the soundbar itself, so you will never have cables running across the room between the unit and rear speakers.

Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions

Hello CASBERRY,

Thank you for sharing your thoughts regarding the SWA-9200S Wireless Rear Speaker Kit.

I am really happy to see that you are enjoying the overall surround sound it offers!

If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info

~ Samsung Solutions

Hello Roland,

Thank you for sharing your experiences with the SWA-9200S Wireless Rear Speaker Kit. Your feedback is invaluable to us and will be shared with our internal teams.

I'm sorry to see that you weren't 100% satisfied with your rear speakers.

Please know, there are various settings you can adjust to improve your experience with the rear speakers.

You can adjust the volume of the rear speakers by using the remote included with the connected soundbar. Press the CH LEVEL button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.

Additionally, make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If you are using a format such as PCM, you may experience decreased volume to the rear speakers.

I hope these tips help to enhance your audio enjoyment. Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support at

1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions

Hello RichardB,

Thank you for purchasing the Samsung SWA-9200S Wireless Rear Speaker Kit. We appreciate you sharing your thoughts about the wireless description of the rear speakers.

Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to each other using the single provided speaker cable. You will also only need to use one power cord between both rear speakers. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module that is built in to one of the rear speakers, eliminating any clutter of long wires running the length of your room.

When you are connecting both rear speakers using the provided speaker cable. Make sure that you are not pushing the cables too far in to the connection ports. The clips should be making full contact with the exposed speaker wire. If it is not then there can be connection issues and noise from the speakers when in use.

If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info

~ Samsung Solutions

Hi Nick,

Please know you are leaving a review and 1-star rating for the SWA-9200S, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

Should you have questions on the SWA-9200S itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions

Hello

Thank you for purchasing the Samsung SWA-9200S Wireless Rear Speaker Kit. We appreciate you sharing your thoughts about the wireless description.

Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers with the provided speaker cable and then plug in the left rear for power. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through a built-in wireless module, eliminating any clutter of long wires running the length of your room.

Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

~Samsung Solutions

Hello spider88,

Thank you for sharing your thoughts regarding the SWA-9200S Wireless Rear Speaker Kit. I am sorry to hear that there was some confusion on what you could connect with these rear speakers.

They do require select 2022 Samsung Soundbars to connect with as this are rear speakers and not stand alone bluetooth speakers.

The SWA-9200S Wireless Rear Speaker Kit comes with two rear speakers, power cord, remote and a speaker wire to connect the two together. This model does not require the wireless central transmitter like previous models. That has been built into one of the speakers for a cleaner look and design.

If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Solutions

Hello RAGB,

Thank you for sharing your feedback on the new SWA-9200S Wireless Rear Speaker Kit. I am sorry to see that you are not 100% satisfied.

By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, the surround channels are mostly used for ambient sounds, which are naturally lower in volume.

However, there are a few settings you can change to adjust the surround effect to your preference:

1) Make sure that the source (e.g. TV output) sends surround channels to the Soundbar. If the source is not capable of the surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Increase the volume level of the surround speakers using the CH LEVEL button on the Soundbar remote control. Press the button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.

If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

~ Samsung Solutions

Hello R2D2,

Thank you for purchasing the SWA-9200S Wireless Rear Speaker Kit. I am sorry to see that you are not full satisfied.

So that we can better understand how to improve your overall enjoyable of your new rears, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

~Samsung Solutions

Hi Chris,

Thank you for sharing your review of the SWA-9200S Rear Speaker Kit We appreciate your feedback regarding the issues you experienced.

Some troubleshooting steps to try would be.

If the LED light is solid blue, the rear speakers are connected to your soundbar.
If the LED light is blinking blue, the module is in standby status:
• Check to see if your soundbar is turned on
• Turn off the soundbar by pressing the power button on the main soundbar unit. Configure "ID SET" using the soundbar's remote control, then turn the soundbar back on.
If the LED light is red, the connection attempt failed.
• Check to see if your soundbar is turned on
• Press the ID SET button on the back of the wireless receiver module with a pen tip for 5-6 seconds until the LED indicator blinks blue

Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

~ Samsung Solutions