Customer Ratings & Reviews
- Model:
- SWA-9200S/ZA
- SKU:
- 10362534
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Not so powerful. Hardly no sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are not powerful at all. Barely hear them. Adjusted them to highest level but not great. Thinking of returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MarkO,
Thank you for your review of the Samsung SWA-9200S Wireless Rear Speaker Kit and for sharing your experiences with the issues that have caused you to consider returning your soundbar. Your experience is very important to us and will be shared with our product team.
If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work toward a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you soon.
~Samsung Solutions
Not a good add on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just not worth adding this onto my system. We could hrdly heare any differance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .user305742,
I’m sorry to hear that you’re not satisfied with the performance of your SWA-9200S Rear Speaker Kit.
Please know, there are various settings you can adjust to improve your experience with the rear speakers.
You can adjust the volume of the rear speakers by using the remote included with the connected soundbar. Press the CH LEVEL button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
Additionally, make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If you are using a format such as PCM, you may experience decreased volume to the rear speakers. Select Bitstream, Auto, or Pass-Through as these settings will allow the TV to send the correct channels to the rear speakers.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions