Customer Ratings & Reviews
- Model:
- MU-PC1T0R/AM
- SKU:
- 6408293
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the T7 1TB External SSD's speed, reliability, and compact, portable design, finding it convenient for travel and everyday use. The ample storage capacity is also frequently praised. While some users note that the drive can get warm during operation, and that the price point may be high for some, the positive feedback on performance and portability outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast easy upload and download. Works with my mbp ps5
I would recommend this to a friend Won’t work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working then stopped working. Don’t know How to get it going again looked up help guide and still nothing waist of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Eric:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
Storage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but BUYERS BEWARE!!! You cannot use this as an extended storage to play games off of your PS5
I would recommend this to a friendGood, but touch ID is better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product not because there was anything wrong. I just like to the touch ID instead, so it was more convenient and faster.
No, I would not recommend this to a friendSpeed lacking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed in the speed. Using with Unreal Engine for development and many times projects wait opening from this drive. This doesn't occur with other drives.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KorbenDallas:
Thank you for purchasing the Samsung T7 SSD and for your review. We value your feedback regarding the speed of your T7 SSD.
Your 1TB drive was engineered to deliver speeds of up to 1,050MB/s Seq. Read and 1,000MB/s Seq. Write but the speed may vary depending on the user‘s PC environment and the types of data being transferred.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Great SSD, but gotta do one thing first...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this drive for my XBOX One X and was getting great load times, but experiencing some weird hitching and audio issues. After some searching, I found that the drive needed a firmware update to perform as intended for my console. Luckily it's an easy process: go to Samsung's website and download the "Portable SSD Software 1.0" and run it > plug the hard drive to your PC > Click UPDATE and follow the instructions. Once that was done, it ran exactly as I had hoped. Only reason I have it 4 stars and not 5 was because the firmware update was needed to run properly...
I would recommend this to a friend- Cons mentioned:Compatibility
Continually crashed. Lost my game data
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died shortly after a year. Used it for ps4 game data for my PS5. If this was touched or moved in the slightest I would get an error message from my PlayStation saying that there was a problem with my external storage. Dealt with it for a little more than a year before my data no longer appearred. It’s like the hard drive cleared it itself, I’ve never reformatted it on my own. 
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mars:
I’m sorry to hear that your Samsung 7T SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
We look forward to hearing from you soon.
- Samsung Memory
Just ok, but good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive performs a bit underwhelmingly. I was expecting better transfer speed and more consistence in it's IO.
I would recommend this to a friendSamsung - T7 1TB External
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be realistic, it's not worth the money. If you're going to use it on a gaming console.
No, I would not recommend this to a friendSamsung T7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. To many steps to save data. Not sure if I would purchase a second one in the future.
No, I would not recommend this to a friend- Pros mentioned:Overall performance, Portability, Speed
Blazing Fast and Incredibly Reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung T7 portable SSD, and I must say, I am thoroughly impressed! As a video editor, I require a high-speed, dependable storage solution that can keep up with my demanding workflow, and the T7 has exceeded my expectations. First off, the data transfer speed is phenomenal. With USB 3.2 Gen 2, I am able to move large 4K video files in a fraction of the time it used to take with other external drives. This efficiency has significantly streamlined my editing process, making it smoother and faster. The build quality is also top-notch. The sleek, compact design is not only stylish but also very practical. It fits perfectly in my bag without adding any bulk, making it ideal for travel. Despite its light weight, it feels sturdy and durable, which gives me peace of mind when I'm on the go. Security is another aspect where the T7 shines. The built-in hardware encryption provides an extra layer of data protection, ensuring that my files are safe even if the drive were to fall into the wrong hands. Overall, the Samsung T7 has been a fantastic purchase. It offers superb performance, reliability, and security, all wrapped up in a stylish and portable package. I would highly recommend it to anyone looking for a high-performance external SSD. It's truly a game-changer for professionals and hobbyists alike.
I would recommend this to a friend Software doesn't work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software won't work. Otherwise, you know. Quick hard drive that works decent. Annoyed about the software though.
I would recommend this to a friendBrand response from Samsung
Posted .Seaners:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
We hope to hear from you soon.
- Samsung Memory
Storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly w applying the passcode to the storage.
No, I would not recommend this to a friend- Pros mentioned:Size, Speed, Storage capacity
Slim and Fast
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little drive is amazing. Who would have thought you could hold 1TB in the palm of your hand. The drive dimensions are about the size of a credit card and thinner than a cell phone. Its very light weight but also feels durable to the point that it won't bend or break. It connects via USB 3.0 Type C with a cord that's not real long for plugging into the back of a desktop, but plenty long enough for a USB port on the front of a desktop or side of a laptop. The speed for transferring the large files is excellent and the drive stays cool to the touch. The encryption is also very easy and convenient, just don't forget your password. If you are looking for a slim, stylish and fast portable SSD, this powerful little drive will not disappoint and its so small I'd recommend getting one of the bright colors so you don't lose track of it.
I would recommend this to a friendBrand response from Samsung
Posted .GoGoGomez:
Thank you for purchasing the Samsung T7 Portable SSD. I’m glad to see you are loving the simplicity, portability and compatibility of the T7. Roughly the size of a credit card and only weighing 2 ounces, the T7 fits comfortably in the palm of your hand and is light enough to take your files on the go. Whether you're storing critical business documents, games, or movies, the Portable SSD gives you speed and durability in a palm-sized package.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.
Thank you for choosing Samsung!
~ Samsung Memory
Samsung SSD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had some issues with this portable SSD. For some reason, I had to re-format it twice already. I'm not sure why but it's been acting up on me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .iPhone12Procase:
I am very sorry for the issues you have encountered with your Samsung T7 SSD.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer, like Best Buy.
You can contact Samsung Memory Support directly via any of the following options.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Memory
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
Can't digure it out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't gotten it work right so far. Downloaded app
No, I would not recommend this to a friendI prefer to buy sandisk extreme portable ssd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat not fast, sometimes it does not work, knowing that my computer is alienware x17 r2
I would recommend this to a friendSamsung USB 3.2 Gen 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this with a new Dell Inspiron 2-in-1, a 6 yr old HP AIO, and two different Toshiba laptops (one bought in 2005 and other in 2011). No issues, much faster than USB 3.0 portable hard drives.
I would recommend this to a friendSIGH!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought to use as a backup, doesn't work yet. disappointed.
No, I would not recommend this to a friendVideo game master
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need space this is one quality item to go to works on Xbox one computer and even more can't go wrong buying this item
I would recommend this to a friend