Customer Ratings & Reviews
- Model:
- MU-PC1T0R/AM
- SKU:
- 6408293
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the T7 1TB External SSD's speed, reliability, and compact, portable design, finding it convenient for travel and everyday use. The ample storage capacity is also frequently praised. While some users note that the drive can get warm during operation, and that the price point may be high for some, the positive feedback on performance and portability outweighs these concerns.
This summary was generated by AI based on customer reviews.
great read/write
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great high speed read/write on this external SSD. Great for making backups of main computer
I would recommend this to a friend- Cons mentioned:Compatibility
Unable to use this SSD on my iMac despite multiple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use this SSD on my iMac despite multiple attempts and Extensive research
No, I would not recommend this to a friendBrand response from Samsung
Posted .DoctorD:
Thank you for sharing with us that your iMac is not identifying your new T7 Portable SSD. We completely understand your frustrations, and we are here to help.
Please uninstall the software and download the current version (Portable SSD Software 1.0 for Mac, Version 1.7.4) at:
https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
If you are still experiencing issues, this symptom may occur on some Mac OSXs due to the Apple policy that requires user approval when installing third-party software not directly distributed by Apple.
Please follow these troubleshooting guidelines.
You may see the “System Extension Blocked” message appears when installing the Samsung Portable SSD software, and the “No Samsung Portable SSD is connected” message appears when executing the Samsung Portable SSD software.
Open “Security & Privacy” in “System Preferences” menu and click “Allow” next to the message “System software from developer “Samsung Electronics” was blocked from loading”
If the symptom persists even after you follow these troubleshooting guidelines, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you soon.
- Samsung Memory
Beautiful hard drive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful hard drive that’s easy to use and is very handy when I store files
I would recommend this to a friendT7 SSD & SW Do Not Work & Comes w/ No Instructions
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung T7 SSD is useless. Connected it to a Samsung Galaxy S22+ and immediately got a error message "A USB storage device was removed unsafely. To prevent your phone from restarting unexpectedly, unsaved data and restart now." There are no instructions and the SW is also useless. How does a tech giant like Samsung manufacture such garbage? I wish I could return it, but it's past 15 days.
I would recommend this to a friendBrand response from Samsung
Posted .DHINNY:
I’m sorry to hear that your Samsung T7 SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
We look forward to hearing from you soon.
- Samsung Memory
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have traditional hard drives and have to replace them every 3 to 4 years
I would recommend this to a friendGreat sd card
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed of memory have no complaints I recommend it.
I would recommend this to a friendStorage for games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced and a couple weeks later the cord has a short in it and I can't take it back because its just passed the 14 day return policy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gametogame:
Thank you for purchasing the T7 Portable SSD. We appreciate you sharing your experience with the cables included with your T7.
Samsung products are engineered to the highest standards of performance and quality and we back this SSD model with a 3-year limited manufacturer's warranty, if purchased brand-new from Best Buy or any other authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
very easy to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use flash drive and can store a lot of data.
I would recommend this to a friendBackup drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While price was about $10 higher than when I first started reviewing various ssd options, the Samsung seems to be meeting by backup requirements
I would recommend this to a friendMac M1 owner beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mac M1 owners beware. Encryption/Password protection does not work. Samsung support wanted me to downgrade security settings…still does not recognize device. Known issue after researching on web. Samsung support recommended using drive without encryption and password…it’s the only reason I spent more on the T7.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JRed:
Thank you for sharing your review of Samsung’s T7 SSD. We’re sorry your experience didn’t match your expectations.
The M1 chip is Apple’s own design - while it is extremely powerful and power efficient, this is not a Samsung SSD issue, but rather a USB I/O compatibility issue.
If you need further assistance or have any questions, please reach out to us at Samsung Memory Support:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
We greatly value your feedback and will be shared with our product team.
- Samsung Memory
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great! Is better that I imagine, I feel good using this!
I would recommend this to a friendno thank you
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get over how much I dislike this this. My husband and I are usually pretty good with technology, but neither of us could figure out how to use it. Every time we would add more to the drive, it would erase what was previously on it. IT was very very frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sam682:
Thank you for purchasing the Samsung T7 SSD. We appreciate you sharing your experience with us. Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
- Cons mentioned:Compatibility
Samsung SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I disappointment Samsung wouldn't let me in both Mac and Windows they only choose one cant be both, is not worth
No, I would not recommend this to a friendBrand response from Samsung
Posted .Arlyn:
Thank you for your review of the Samsung T7 Portable SSD. I am very sorry that you are not completely happy with the drive you received.
So that we can better understand your usage scenario and provide assistance or begin warranty service, please contact us via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
~ Samsung Memory
Horrible shipping materials and care.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly, Item was shipped loose in a bubble mailer instead of a padded box (as such item inside was crushed). Will not order another item from a company either this incompitent, stupid, cheap, or just simply doesn't care when it comes to the care and shipping of fragile, expensive items
No, I would not recommend this to a friendBrand response from Samsung
Posted .Trav:
Thank you for purchasing the Samsung T7 SSD for your memory storage needs.
We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
- Pros mentioned:Portability, Size, Speed
Samsung Portable SSD T7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a product that was compact and had significant memory - and Samsung Portable SSD T7 1TB hit the mark. The device is very user-friendly, as you simply plug in the UBS cord to the computer and portable hard drive. I used the portable drive to back up my entire computer, and I used less than 30% of the available space on the drive. Bottom line: this device is easy to use, functional, has a lot of capacity, and copies folders and files relatively quickly. Samsung could have provided a sleeve or case to protect the portable harddrive.
I would recommend this to a friendBrand response from Samsung
Posted .utlaw06:
Thank you for sharing your review of the Samsung T7 Portable SSD. Your feedback regarding a sleeve or case for the SSD will be shared with our product team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for choosing Samsung!
- Samsung Memory
Drivr constantly disconnects, Look elsewhere.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been using a Samsung T5 drive for years and it was flawless. This one on the other hand has issues. When using this drive under a heavy load it disconnects from my laptop. This is especially when I am encoding a video and trying to access other files. Pass on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Movieguy1911:
Thank you for purchasing the Samsung T7 SSD. I am very sorry to hear that you are experiencing issues with your drive. I understand your disappointment.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Memory
- Pros mentioned:Size, Speed
Speed in a small size
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung T7 is a great little NVMe drive that uses up to USB 3.2 Gen 2 (10gbps), allowing for insane read/writes of around a gigabyte a second. It’s likely to be the fastest drive in your PC! My PC could “only” push about 560MB/sec to or from the drive as the other drives in my system weren’t up to that speed and my PC has USB 3.1 gen 2. Build quality is also nice, with a compact metal casing that is about the size of a credit card. It is small and thin and can be packed away for travel easily. The box also comes with two (short) USB cables, one that is USB C to C, and the other the more traditional USB A to C. On the drive, there is an installer for Samsung security and firmware updating software. The drive shipped with the latest firmware, so I didn’t need to update that. The security software allows you to set a password on the drive so it is encrypted and protected. I don’t plan on traveling with it or carrying private documents, so I didn’t choose to enable it, but it’s there if you need it. The drive also works great on an iPad Pro running iPad OS, it shows up as a drive and the files can be accessed from the Files App, it streamed a 2.7k 60fps video with no issues at all, so this gives people who use their iPads as a primary compute device a high performance, compact option for storing more data. I also plugged it into an Xbox One X…and it seems to make a real difference in load times vs the 4TB external spinning drive I have on it normally. Game loads are much faster, including Fortnite and Forza Horizon 4. With the upcoming Xbox Series X also having a high speed USB port on it, this drive will compliment it well for your existing titles, likely decreasing load times even more for your existing Xbox library.
I would recommend this to a friendBrand response from Samsung
Posted .Keyan:
Thank you for sharing your experience with the T7 Portable SSD. I am glad to see you are happy with your new Portable SSD.
This light, pocket-sized Portable SSD T7 delivers fast speeds with easy and reliable data storage for transferring large files. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and durability in a palm-sized package.
Should you ever have questions or need assistance using this product, please know we're always here to help. You can contact us via any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.
Thank you for choosing Samsung!
~ Samsung Memory
Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it stopped working after 3 months of using for Time Machine on macOS
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnonTech:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Great back up storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift. And no complaints have been made
I would recommend this to a friend- Pros mentioned:Portability, Size, Speed
Portable and Quick
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This samsung SSD is a great little portable storage, I got this to use as a portable hard drive for work, I would typically use 256GB thumb drives to transfer data for users but the size of the T7 is convenient enough to easily carry when I need it. Transferring the data off of the old machines is fairly slow, but that is due to their age, when transferring the data to the new machines GBs worth of data transfers in a fraction of the time! The hard drive is about the size of a credit card and only a couple ounces in weight. These hard drives are a thing of beauty and couldn't be happier with it. I would easily recommend this to anyone looking for a portable SSD for whatever your need is.
I would recommend this to a friend