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Customer reviews

Rating 4.8 out of 5 stars with 4173 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the T7 1TB External SSD's speed, reliability, and compact, portable design, finding it convenient for travel and everyday use. The ample storage capacity is also frequently praised. While some users note that the drive can get warm during operation, and that the price point may be high for some, the positive feedback on performance and portability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,173 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast and Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, really fast drive that works great for video editing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast access to the data on the drive. This is the second one I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save your data locally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool to save lots of data. If you plan to use a password, use one you can always remember.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save all my DS games are tons of space works first off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive for business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solid state hard drive for powerpoint presentation and business spreadsheets. It's also perfect to store pictures from all devices.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      themoe:

      Thanks for purchasing the Samsung T7 Portable SSD. I'm glad to see you are happy with the experience. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and security in a palm-sized package.

      Should you ever have questions or need assistance using this product, please know we’re always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.

      Thank you for choosing Samsung!

      ~ Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Fast SSD, at first

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty good for the first year but then slowed down to half speed and it’s not even close to worn down yet. I checked with the Samsung Magician app and it’s barely had anything written to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for iMac upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect drive to upgrade an older iMac without having to open the iMac up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    back quilting on me . won't buy wd my book any more. Trying out liitle samsung out.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hard drive I've used! Sturdy, easy and small!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2tb memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what i needed. Good quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ssd review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okayish usage wise good aesthetics decent security

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable,easy to install and set up. The sleek design makes it easy to conceal and use in small spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing little drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, light weight and so small. Works perfect with my iPad Pro (2018) even with encrypted password protection enabled on the SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SSD drive. Worth the $$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external SSD for my Chromebook. Just plug it in and it’s ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster products exist for similar cost in a smaller form factor. But if you need storage in a pinch this still works great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Software failure for MacBook Pro !!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran extremely hot immediately. Downloaded [Portable SSD Software 1.0 for Mac (The macOS Big Sur user's only) Version 1.7.3 | 22.8MB] and had a hell of a time installing it even as a person doing light IT work right now. And they called security and privacy" section of "PREFERENCES" allowed the installation as I've done for other products and other software packages restarted the MacBook Pro and when I tried to run the Samsung software locked up my system real good. I uninstalled it and reinstalled it a few times and then it would not recognize the T7 matter what! Extremely disappointing, I spent all morning restoring my MacBook Pro with an Acronis back up to get rid of any remnants as there was no Samsung uninstall utility for this horrible software which does not recognize the drive no matter what!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Disapointed:

      Thank you for sharing your review of the T7 Portable SSD. I am sorry for the difficulties you experienced installing the software.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      You can reach us at:

      1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)

      Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for:
      1) Contact Us Options (LiveChat, Remote Support)
      2) Product Support
      3) Manuals and Downloads
      4) Warranty Info
      5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
      7) …and more product, repair, order, and care options

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Pros mentioned:
    Speed
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Incredible speed but highly unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 2 of these after I thought the first one was defective. Extremely fast but the drive shuts off after 20-30 minutes of use. After searching online it looks like its a common issue with this product. I tried playing a PC game and it crashed after a few minutes of play, it also crashed while running a few virtual machines.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DRose:

      I am very sorry for the constant disconnection issues you are experiencing with your Samsung T7 Portable SSD. I understand the frustrations and the inconveniences this has caused.

      Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Easy to Use Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good but the storage is not exactly 2TB. Even though they wrote 2TB on it, the actual space 1.TB plus few MGB storage spaces,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does What I Purchased It For

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an easy to install and use SSD for a project I am working on. I have all my programs and files for the project on one device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest way to clear a phone out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as I hoped it would for clearing out a phone so phone could be sold

    I would recommend this to a friend