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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4177 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the T7 1TB External SSD's overall performance, speed, portability, and size. Many appreciate the storage capacity and connectivity. However, some customers have expressed concerns regarding heat dissipation and compatibility, while others feel the product is somewhat pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 4,177 reviews
  • Rated 5 out of 5 stars

    Amazing external

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T7 Awesome external for a ps5. It is a bit of overkill tbh but im ok with that on electronics lol. Loads ps4 games super fast, most games load in half the time than on a ps4. Some games do only recieve a small loading time boost but have no buffering issues while playing expansive games. Did have an issue of the ps5 not recognizing it on first use but after just unplugging and plugging back in it worked fine.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 6 months. Lost all my data. Very frustrating

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MayH:
      I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    Don't waste your money on this drive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BLUF: Do not buy the T7 unless you have a handful of tiny files that you want to occasionally transfer! Advertised speeds are not for sustained transfers! For a 10GB + file, expect to see it transfer as advertised- at first -and then expeditiously drop off to usb 2.0 speeds. Hands down the worst SSD purchase I have made. Spend less money on T5 and get WAY more reliable performance!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Brian:

      Thank you for purchasing the Samsung T7 SSD and for your review. We value your feedback regarding the speed of your SSD.

      Your 1TB drive was engineered to deliver speeds of up to 550MB/s Seq. Read and 520MB/s Seq. Write.

      The maximum transfer speed that can be achieved by the T7 is 540 MB/s on a PC that supports USB 3.1 Gen2 and UASP Mode, but the speed may vary depending on the user‘s PC environment and the types of data being transferred.

      As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product and size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still loving the capacity and extremely portable because of its size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Works flawlessly. Quiet operation. Recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big, fast, and blue.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great gift to accompany a new laptop with a small SSD drive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid state HD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to using this with my laptop. Had some sort of problem with hardware conflict and would take hours to try and backup. Just returned it and brought a scndsk instead. Works fine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Homie:

      Thank you for your review of this Samsung T7 Portable SSD. Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction.

      Should you ever decide to give Samsung memory products another try and have concerns or questions, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      We hope you will consider Samsung again in the future

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Very good !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, en very good material and Nice físicamente. Nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product the. Only down side it that you have to manually select each photo and upload it to the ssd. I wish it would scan my photo automatically and put them on the ssd w/o me having to choose each one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Baji:

      Thank you for purchasing the Samsung T7 SSD and for your review. We value your feedback regarding your drive. Your feedback is very important to us and will be shared with our product team.

      Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    great external drive for ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a solid ssd for the ps5 that I use to backup all my ps4 games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a sata it’s a portable so be careful, hat to replace

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ssd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ssd I bought this ssd for my PlayStation 5 to help free up some space

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    SSD, nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Samsung SSD line. Have a T5 and now T7. Small, light weight, but no software. Other drives I own come with backup software which makes backups easy. Have set up WIN 10 backup to run automaticley. Seems to work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite to hold easy to use very high speed when used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these to back up our office. They are great. I would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung T7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plenty of storage space for photos and various files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it to be smaller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2021 it xan be smaller, but it's fine...........

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ssd

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smaller than it looks. it is pretty fast, comparing with regular hardware

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drives. I have had a few with no problems .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pint sized but mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Provides blazing fast transfer speeds.

    I would recommend this to a friend
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