Customer Ratings & Reviews
- Model:
- MU-PC1T0R/AM
- SKU:
- 6408293
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the T7 1TB External SSD's overall performance, speed, portability, and size. Many appreciate the storage capacity and connectivity. However, some customers have expressed concerns regarding heat dissipation and compatibility, while others feel the product is somewhat pricey.
This summary was generated by AI based on customer reviews.
Small package, great capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.'This device represents a lot of capacity in a small and easy to use package..it’s a perfect compliment to our new MacBook Air.
I would recommend this to a friendStorage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly w applying the passcode to the storage.
No, I would not recommend this to a friendNot the best SSD I had :/
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I just got unlucky or something, but speed of this ssd was not that I was expecting.
I would recommend this to a friendBrand response from Samsung
Posted .Vasyl:
Thank you for purchasing the Samsung T7 SSD and for your review.
The maximum transfer speed that can be achieved by the T7 is sequential read/write speeds of up to 1,050/1,000 MB/s, on a PC that supports USB 3.2 Gen 2, but the speed may vary depending on the user‘s PC environment and the types of data being transferred.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
~ Samsung Memory
Size is great but don't expect an easy transfer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new phone and this compact little unit stored all of my information just in case something happened to it during the transfer. It will recognize your phone but it is quite difficult to transfer information from phone to phone. I had to call customer service to help me out. Overall satisfied with purchase.
I would recommend this to a friendBrand response from Samsung
Posted .udubsalum:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD.
Should you have any further questions or need help, please know our team is at your fingertips and always ready to help!
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Your experience is very important to us and we will share your feedback with our product team.
- Samsung Memory
Speedy and Expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast write speeds with a steep price. If the price was lower this would be a must have.
I would recommend this to a friend- Pros mentioned:Overall performance
would recommend to a friend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Would recommend to a friend.
I would recommend this to a friend Not worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works ok if you don't try to use the built in encryption. If you use the built in security it will connect and disconnect a lot regardless of drive activity. Also the security application window has to stay open and running if you use the security feature.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sh0nuff:
I’m sorry to hear that you’re not fully satisfied with the built in encryption of the T7 SSD. We would love the opportunity to investigate the disconnecting for you so we can provide additional troubleshooting assistance.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
We look forward to hearing from you soon.
- Samsung Memory
Broke after 3 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logic board broke 3 days after buying. Sent to specialist to recover, they couldn’t do it. Will be returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EverettY:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy. We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Overall performance
Pricy, but good.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent SSD. Works as advertised. A bit pricy.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability, Speed
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s light, it’s portable, it’s fast. I was looking for something to simply back up some pictures from my iPhone and my MacBook. This works great for that.
I would recommend this to a friend Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moving content from my phone to this samsung storage has been a very easy transition. I defenitely recommend this product.
I would recommend this to a friendPurchased for my PS5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my PS5 so I could store my PS4 games on there and it runs great! Solid purchase and really easy to set up and use
I would recommend this to a friendData storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! Good price! Does exactly what I bought it for. Safe date storage…
I would recommend this to a friendGreat transfer speeds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my xbox series x. It is lightning fast to swap games back and forth of the internal ssd.
I would recommend this to a friendSamsung SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it was me but the download was slower than expected. Returned this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ross:
I am very sorry to see that you were unhappy with download speeds of the Samsung T7 Portable SSD and have returned it. Your feedback is very important to us and will be shared with our product team.
The maximum transfer speed that can be achieved by the T7 is 1,050MB/s on a PC that supports USB 3.2 Gen2, UASP mode, but the speed may vary depending on the user‘s PC environment and the types of data being transferred.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
You can reach Samsung Memory Support via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783 - Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
We hope to regain you as a customer in the near future.
~ Samsung Memory
Fairly good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting, very similar to my T5 but quite more expensive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tomas:
Thanks for choosing the Samsung T7 SSD. I hope that your SSD is meeting your expectations.
If there is anything we can do to help improve your experience, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Harddrive Blue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this I bought it so I could download everything important from my computer
I would recommend this to a friendNot that fast for PS5 games
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Transfer of large from to and from ps5 are very slow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chris203:
Thank you for sharing the speed issues you are experiencing with your Samsung T7 SSD and PS5. This model is designed to deliver speeds of up to 1,050MB/s Seq. Read & 51,000MB/s Seq. Write.
Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Defective Tripp Lite USB-C-USB-C Cables
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received three of my 4 drives I ordered—T7. Drives are wonderful. Two of my three Tripp Lite USB-C to USB-C cables are defective. The drives repeatedly Get disconnected from my Mackbookpro. I feel it is terrible that Samsung supplies defective cables.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DefectiveCables:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations with the cables, and we are here to help.
Samsung products are engineered to the highest standards of performance and quality and we back this SSD model with a 3-year limited manufacturer's warranty, if purchased brand-new from Best Buy.
Please contact us at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
~ Samsung Memory
Top shelf SSD drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent SSD drive. I have 2 older internal Samsung drives and they always work great and never any problems.
I would recommend this to a friend
