Customer Ratings & Reviews
- Model:
- MU-PC1T0R/AM
- SKU:
- 6408293
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the T7 1TB External SSD's overall performance, speed, portability, and size. Many appreciate the storage capacity and connectivity. However, some customers have expressed concerns regarding heat dissipation and compatibility, while others feel the product is somewhat pricey.
This summary was generated by AI based on customer reviews.
Does Not Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, I wasted my time, efforts, and money.
No, I would not recommend this to a friend- Pros mentioned:Overall performance, Portability, Size
Great Backup Drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! Backs up fast! Small, efficient, portable and reliable!
I would recommend this to a friend - Pros mentioned:Overall performance, Portability, Speed
10/10!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week of use I knew the investment was right! It’s so fast, portable, no glitches, no error messages, it’s just perfect. I was able to get rid of my 3-year old hard drives from my closest for the first time and I was so happy!
I would recommend this to a friend No recovering from this drive.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used. Was saving it for data recovery Didn't work from the start in a professional environment. Got power but no data tranission possible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PCgeek:
I’m sorry for the difficulties with your T7 SSD. We understand your frustrations, and are here to help.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Contact Us
We hope to hear from you soon.
- Samsung Memory
- Pros mentioned:Overall performance, Size, Speed
Great little drive.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought five of these so far. They're fast and reliable. I always reformat them for the Mac first thing. The compact size and flat sides makes them easy to store, and they take a label very well. The bright colors are fun.
I would recommend this to a friend Dead On Arrival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival. Apparently the process of creating the SSD was not finished because the drive came unformatted and didn't have the normal management software on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RedDragon:
Thank you for purchasing the Samsung T7 1TB SSD. I am sorry to hear that you experienced difficulties.
Please know that sometimes customers are unaware of the formatting and initialization steps that must take place before using the drive. The drive might thus appear "DOA." Samsung does not place any formats on the SSD to allow customers to use it for their specific setup.
Please reach out to Samsung Customer Support so that we can provide troubleshooting. A representative will gladly help you with step-by-step installation.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
No thank you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate these!!!! We bought some with really high hopes of saving pictures on them from our phones. It was a total waste. We couldn't figure out how to use them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sam682:
Thank you for your review of the Samsung T7 SSD. I am sorry to hear you are having issues with this drive.
This light, pocket-sized Portable SSD T7 delivers fast speeds with easy and reliable data storage for transferring large files. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 gives you speed and durability in a palm-sized package.
Please allow us an opportunity to assist you with step-by-step troubleshooting with saving your photos or any questions you may have.
You can contact Samsung Memory Support directly via any of the following options.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Overall performance
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into the Best Buy store to get a external hard drive for my iMac for computer, and there was an Apple guy there that spent the time with me helping me pick the right product, and avoid. Did he take the right one. This hard drive works great. I recommend the Samsung T7 to anyone needing more space.
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Does as it should
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased over a year ago and still going strong as ever. My games are quicker having this added room and downloads fly by. Never too hot never any issues loading anything from it.
I would recommend this to a friend Neededdiferentcord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought to transfer pics from iPhone .hard drive was fine but needed different transfer cord .witch wasn’t clear in directions.
I would recommend this to a friendBrand response from Samsung
Posted .Neededdifferentcord:
Thank you for sharing your experience with the Samsung T7 SSD.
Your experience with is very important to us and we will share your feedback with our product team.
Should you ever have questions or need assistance using this product, please know we’re always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 8AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.samsung.com/us/support/contact/
4) Facebook Messenger: https://www.facebook.com/samsungsupport
5) Twitter: https://twitter.com/SamsungSupport
6) Samsung Members App: offers support, news, tips, exclusive content, and diagnostic tools. Download from your mobile device app store.
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for choosing Samsung.
~ Samsung Memory
- Pros mentioned:Size, Speed
Awesome and works w/ iPad OS
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first SSD drive I’ve owned and I know I shouldn’t have been surprised by how small it is, but... it’s crazy small for a 1TB drive that works this swiftly. Build quality seems exceptional. The packaging is nice and it comes with both USB-C and USB-A cables to take care of whatever you intend to plug it into. I’ve been mainly using it with an iPad Pro and the drive was immediately recognizable the first time I plugged it in. No issues there, so far. I also used it with a Windows 10 PC to make a copy of years worth of photos and videos from a different drive. I didn’t check to see what the actual write speed was, but I was completely impressed and satisfied. It was far faster than anything I’ve used in the past, that I can assure. If you’re in the market for one of these, I can’t imagine you’d be disappointed by what Samsung has made here.
I would recommend this to a friendBrand response from Samsung
Posted .Shwanny:
I’m so glad to see that you were able to easily set up this Samsung T7 Portable SSD with your iPad Pro and are enjoying the performance.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for choosing Samsung!
- Samsung Memory
- Pros mentioned:Size, Speed
Big Storage, Small Size
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome external storage device. Very compact in size for what is typically thought of as a portable SSD. I have an external closure for an M.2 card and while it is a little skinnier, it is definitely taller, and obviously a traditional portable 2.5" drive is significantly larger. The size is perfect, not too small to lose like a Flash Drive, but not so big like a portable 2.5". Running some speed tests may not hit the theoretical times it says it can, but real world was plenty fast. I moved 3.17GB Folder with various photos and videos in about 3 seconds. I don't have access to a 3.2 USB-C port, but I do have thunderbolt ports on my main laptop and again for my use it is really good. The aluminum casing is a nice touch, running the speed tests it did get warm, but under normal usage it stayed neutral temp to touch. If you are in the market for a good portable SSD, I would highly recommend the Samsung T7. Only complaint is I ordered the Indigo Blue and received the Gray one.
I would recommend this to a friendBrand response from Samsung
Posted .MnstrMike:
Thanks for purchasing the Samsung T7 Portable SSD and for your review. I'm glad to see you are happy with the experience. Use T7 without the worry of overheating. Its advanced thermal solution uses ePCM technology and Dynamic Thermal Guard to withstand and control heat, so the Portable SSD stays at an optimal temperature even at fast speeds. The light, pocket-sized Portable SSD T7 delivers fast speeds with easy and reliable data storage for transferring large files.
Should you ever need assistance with features or usage, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for sharing your experience and for choosing Samsung!
- Samsung Memory
Good looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good. Have not had a chance to do stress testing yet
I would recommend this to a friendBrand response from Samsung
Posted .siraris:
Thanks for choosing the Samsung T7 SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
To optimize your product experience, we encourage you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
…and gain access to easy warranty support, faster troubleshooting & service, and quick notification of system updates.
Thanks again for choosing Samsung!
- Samsung Memory
- Pros mentioned:Portability, Size, Speed
Samsung Portable SSD T7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a product that was compact and had significant memory - and Samsung Portable SSD T7 1TB hit the mark. The device is very user-friendly, as you simply plug in the UBS cord to the computer and portable hard drive. I used the portable drive to back up my entire computer, and I used less than 30% of the available space on the drive. Bottom line: this device is easy to use, functional, has a lot of capacity, and copies folders and files relatively quickly. Samsung could have provided a sleeve or case to protect the portable harddrive.
I would recommend this to a friendBrand response from Samsung
Posted .utlaw06:
Thank you for sharing your review of the Samsung T7 Portable SSD. Your feedback regarding a sleeve or case for the SSD will be shared with our product team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for choosing Samsung!
- Samsung Memory
- Pros mentioned:Overall performance, Portability, Speed
Good good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Fast and easy to use. Got it as a bday present and she was thoroughly surprised at the functionality
I would recommend this to a friend - Pros mentioned:Overall performance, Size, Speed
Seriously awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super small, super fast, super awesome. Wish I got the 2TB if I had known how good it is!
I would recommend this to a friend - Pros mentioned:Overall performance, Storage capacity
Great product and great service in one quick trip!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Samsung T7 SSD drive is fast, reliable and has gobs of storage space. I love it. I have several Samsung SSD drives which I use for music composition. I swear by them. Best Buy had the product in stock. I ordered it online and it was waiting for me by the time I got to the store. Thank you Samsung for a great product and thank you Best Buy for superior service (the product was on sale also, by the way!)
I would recommend this to a friend - Pros mentioned:Size, Storage capacity
T7 2TB External USB 3.2 Gen2n Portable SSD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because it’s slim and just hooks up behind my computer with a USB plug It has a lot of storage
I would recommend this to a friend - Pros mentioned:Portability, Speed
Compact, Fast, Convenient
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am just loving the compact size of this drive, not to mention the transfer speeds, and the ease of use. I had been looking some backup storage for a little while but didn't want a standard flash drive or an SD card, but I also didn't want a full size external hard drive. This is the perfect form factor, about the size of a playing card and the thickness of ~20 cards, it is easy to pop into a pocket or bag, but not so small that it's easy to misplace. I have already put several gigabytes of documents on it and the transfer speeds were fantastic. Older drives of mine can take their time with larger files, but this drive just beats them all. Really enjoying this one so far, and I might have to get a second one. I would absolutely recommend it.
I would recommend this to a friendBrand response from Samsung
Posted .Meta:
Thank you for purchasing the Samsung T7 Portable SSD. I’m glad to see you are loving the simplicity, portability and compatibility of the T7.
Roughly the size of a credit card and only weighing 2 ounces, the T7 fits comfortably in the palm of your hand and is light enough to take your files on the go. Whether you're storing critical business documents, games, or movies, the Portable SSD gives you speed and durability in a palm-sized package.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung SSD at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.
Thank you for choosing Samsung!
~ Samsung Memory
- Pros mentioned:Speed, Storage capacity
Quality, Convenient and Quick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to downgrade my Macbook Pro to a version with less storage, and this is an awesome solution. It's very fast and has more than enough space.
I would recommend this to a friend
