Customer Ratings & Reviews
- Model:
- MU-PE1T0K/AM
- SKU:
- 6505713
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the T7 Shield's overall performance and speed, making it a great backup drive. Its portability and compact size are also appreciated, along with ample storage capacity. Additionally, customers find the water resistance and connectivity convenient, and some even admire the design.
This summary was generated by AI based on customer reviews.
Fast and reliable storage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic drive. Fast read and write speeds. Great value.
I would recommend this to a friendCost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost is always high on these things. They go on sale for half price so why not make them 2/3 the cost maybe you would sell more.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small sturdy and quick. It easy to bring along on trips.
I would recommend this to a friendSolid but Slow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality construction but has some performance slowdown on large file transfers. It became too slow to transfer large files over 300GB. It would perform in the 2-400MB range until about 300GB in, then it would slow down to 15-25MB per second. Ultimately i couldnt use it to securely ship data to my data center.
I would recommend this to a friendNot Reliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two Samsung 4TB Shield SSD drives, two Samsung T7 2TB Shield drives and two Samsung T7 2TB drives. The 2TB drives have all been reliable but the 4TB drives have not. I have had to send both of them back to Samsung, one of them twice because their transfer speeds dropped to almost nothing when they should be getting 500-575 Mb/s when connected to a USB 3.1 input. There are others who have seen this problem as well. I have found Crucial 4TB SSD drives to be far more stable and reliable. If you are considering getting a Samsung 4TB T7 Shield just take this this into consideration.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lewie70:
We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield 4TB SSD did not meet your expectations.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product team.
If there’s anything we can do to further improve your experience, please let us know by contacting Samsung Support at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Again, thanks for sharing your review and for choosing Samsung.
- Samsung Memory
Not as fast as I'd hoped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd heard great things about this unit. I bought it hoping it would read & write faster than my 4 year old SanDisk 500GB Extreme PRO. It was close, but the T7 was slower, so I returned it. Beyond that I'm sure it does what it's designed to do.
I would recommend this to a friendBrand response from Samsung
Posted .Bucketofish:
We appreciate your feedback regarding the speed of your Samsung T7 Shield SSD and have returned it. Should you ever decide to give Samsung SSDs another try and have questions, we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope you will consider Samsung again in the future.
- Samsung Memory
Samsung ssd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good SSd I connected right the back of my Netgear router
I would recommend this to a friendI question it being waterproof.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive is noticeably bulkier than the standard T7 drive I also have. I was disappointed to see that it does NOT include a rubber cover over the USB C port. This makes me question how truly “waterproof “ it can be. I’m sure it will work fine as a storage drive and it’s probably more resistant to being dropped. But I definitely wouldn’t consider it really waterproof. For the price I’m disappointed that Samsung was too cheap to include a USB port cover.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Customer:
Thank you for purchasing the Samsung T7 Shield SSD and for your review. We value your feedback regarding the design of your drive. Your feedback is very important to us and will be shared with our product team.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
Samsung External Drive.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Rugged and Good Value for the Price . Should come with better Storage container
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my samsung S22 ultra. Works with my galaxy 8 tablet though.
I would recommend this to a friendBrand response from Samsung
Posted .AlexS:
I’m very sorry for the difficulties you’ve experienced with your T7 SSD. We completely understand your frustrations, and we are here to help.
The T7 Shield is compatible with Android devices using USB-C. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
- Samsung Memory
Excellent backup for my laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent backup for my laptop! Easy to setup and use.
I would recommend this to a friendGood SSD. Bad app for smartphone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but the app do not detect the SSD when I connected it to my smartphone. I have tried with other phones but it is always the same, SSD is not detected.
I would recommend this to a friendBrand response from Samsung
Posted .David:
I’m sorry to hear that your out-of-box experience fell short of your expectations.
The T7 Shield may not be compatible with all devices but is compatible with Android devices using USB-C.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thank you for choosing Samsung for your storage needs. We look forward to hearing from you.
- Samsung Memory
So far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Feels solid. Nice rhat it has USB B and C cables. Can be password protected.
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great. I love everything from Best buy.
I would recommend this to a friendPeak design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and easy to use and flexbility to organize with zoom lens and drone and main body and prime lens
I would recommend this to a friendSamsun T7 External SSD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High-quality product, purchased for a good friend!
I would recommend this to a friendSSD Hard Drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with computer and samsung phone, but wont connect to my Motorola phone.
I would recommend this to a friendBrand response from Samsung
Posted .HappyCistomer:
While it’s great to hear that you’re loving the performance of your T7 Shield SSD, I’m very sorry to hear of the difficulties you experienced with connecting to your Motorola phone.
The SSD might be formatted in NTFS or exFAT, which some Motorola phones cannot read. Please reformat the SSD to exFAT (most compatible with Android) using your computer. Older or budget Motorola phones may not support external SSDs. Please check if your phone supports USB OTG and external storage mounting. Also, be sure to use a USB-C to USB-C cable that supports USB 3.1 Gen 2 or higher.
Should you need further assistance or have questions, please contact Samsung Memory Support.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung!
- Samsung Memory
- Pros mentioned:Speed
Great for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Caught on sale. Bought it for my son. He uses it to save games on. It is fast a d he plays them right off of it while it is attached to my computer using usb-c.
I would recommend this to a friend Great portable hard drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that it’s SSD is even better, and rough too so if you happen to drop it on a hard surface, you don’t have to worry too much about it
I would recommend this to a friendSamsung USB Product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need External USB this would be a nice grab if they still have them at stores
I would recommend this to a friendBrand response from Samsung
Posted .cobalt411,
Thanks for choosing the Samsung T7 Shield. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Pro