Customer Ratings & Reviews
- Model:
- MU-PE1T0K/AM
- |
- SKU:
- 6505713
Customer reviews
Rating 4.8 out of 5 stars with 2958 reviews
(2,958 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the T7 Shield's overall performance and speed, making it a great backup drive. Its portability and compact size are also appreciated, along with ample storage capacity. Additionally, customers find the water resistance and connectivity convenient, and some even admire the design.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
I hope I win the $$400 gift card.I really need it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay Over priced is what my husband keep repeating.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black
I would recommend this to a friendBrand response from Samsung
Posted .Clifton:
Thanks for choosing the Samsung T7 Shield SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Rated 3 out of 5 stars
Hardly Needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complicated - it was easier to use a 1T Flashdrive
This review is from Samsung - T7 Shield 1TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Blue
No, I would not recommend this to a friendBrand response from Samsung
Posted .DeanP:
I’m sorry for the difficulties with your T7 Shield. We understand your frustrations and are here to help.
We would love the opportunity to investigate this for you so we can provide additional troubleshooting assistance.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution .
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
- Pros mentioned:Portability, Speed, Storage capacity
Rated 5 out of 5 stars
Great Little Drive to Carry Around With You
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an IT professional, I usually have to transfer all of a client's work from their old computer to their new one and this SSD certainly has the space to copy their home folder no matter how big it is. Also, I am constantly going through multiple flash drives looking for some application, plug-in, document or whatever I need for a job. I have been carrying a keyring full of flash drives and even though I have them labeled, it takes a while to find what I'm looking for. Of course most of the things I carry can be found online or kept in a cloud drive, but it's a lot faster to just pull out a drive and plug it in and copy whatever I need from a this SSD. With this 1TB drive in my pocket, I have enough room to carry everything I might need on a job and have the files organized in a way that makes it a lot easier to locate. This Samsung Portable SSD T7 Shield drive is very small and takes up less room in my pocket that the ring of flash drives. It's covered in a rubber shell that will protect it in the event I bump into something or even drop it and it's water and dust resistant with an IP65 rating. It has a drop resistance of up to 3m. It has a USB 3.2 Gen2 rated at 10Gbps jack on it and it came with 2 cables, USB-C to USB-C and USB-C to USB-A for whatever computer I need to connect it to. This drive is way faster than any flash drive I have ever tried. It has a read speed of 1,050MB/s and a write speed of 1,000MB/s. You can download software for it for Mac, Windows and Android that will let you encrypt the drive. As a test, I put some movies and MP3's on the drive and plugged it into my iPad Pro and they played flawlessly so if you don't have a lot of free space on your iPad, this is a great way of carrying your entertainment with you. Don't forget, you can also use this drive to backup your computer as it's completely silent and fast.
This review is from Samsung - T7 Shield 1TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Blue
I would recommend this to a friendBrand response from Samsung
Posted .Cueball2000:
I'm very glad to hear that you are happy with your new T7 Shield SSD. Engineered with no moving parts and a sturdy metal body, it can handle drops of up to 9.8 feet. The T7 Shield SSD allows you to take along large amounts of data so you can get things done wherever you go.
If you ever have any questions or concerns with usage or features, Samsung Customer Support is here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b. Manuals & Software
c. Warranty Info
d. Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e. Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Thanks for choosing Samsung!
- Samsung Memory
Rated 3 out of 5 stars
Software not compatible for Mac OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software does not install on Mac OS. The product is sturdy and good.
This review is from Samsung - T7 Shield 1TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Blue
I would recommend this to a friendBrand response from Samsung
Posted .Kartik:
Thank you for purchasing the Samsung T7 Shield SSD and for your feedback regarding your drive and Mac OS.
This symptom may occur on some Mac OSXs due to the Apple policy that requires user approval when installing third-party software not directly distributed by Apple.
Please follow these troubleshooting guidelines.
You may see the “System Extension Blocked” message appears when installing the Samsung Portable SSD software, and the “No Samsung Portable SSD is connected” message appears when executing the Samsung Portable SSD software.
Open “Security & Privacy” in “System Preferences” menu and click “Allow” next to the message “System software from developer “Samsung Electronics” was blocked from loading”
If the symptom persists even after you follow these troubleshooting guidelines, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
- Pros mentioned:Overall performance, Size, Speed
Rated 5 out of 5 stars
Best external drive I've ever owned.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - T7 Shield 2TB External SSD Drive Interface USB 3.2 Solid State Drive – Black I found the Samsung external SSD to be very fast and reliable. It is smaller than most external drives and comes with both a USB C and a USB A cable. It is wrapped in a rubber like case. When testing on my main PC the read and write speeds were about half of what they should be. My main computer is 2 years old but has specs that should support the full speed of the drive. I then tested it on a brand-new computer, it got the full stated read and write speeds. So, by conclusion I can assume my main computer is not as up to date as I think. I went back to my main computer and wrote a 6 GB file to the drive. It wrote that file in about 4 seconds. That same file would take about 20 seconds to write to one of my other external “normal” drives. Both my main computer and my new computer have NVME SSD’s as their main storage. So the discrepancy from main to new must be in the USB ports. After seeing the difference in speed, I am now considering adding an updated USB card to my main computer. Even though my main computer states USB 3.2 on the box, I’m willing to bet that was just a selling point and they never really intended to get that fully implemented. Looking at my ports in computer management they state USB 3.1, so the box for the computer is just wrong. It was not really a fair test, my main computer has had 2 years’ worth of programs put on it. Anything in the world could be messing with it. That’s why I tested on a brand-new one. Nothing installed that it didn’t come with out of the box. I will be slowly replacing my old external drives with this type. And possibly adding a new USB card as well. Time is money, don’t need to be waiting on file transfers any longer than needed.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black
I would recommend this to a friendBrand response from Samsung
Posted .BradleyFl:
Thanks for purchasing Samsung's T7 Shield Portable SSD. I am happy to see that this compact drive is meeting your needs. The portable design allows you to access large amounts of data on the move, anytime, anywhere. With no moving parts and a sturdy, shock resistant body, it can handle drops of up to 9.8 feet.
If you should have any questions or concerns with usage or features, Samsung Customer Support is here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b. Manuals & Software
c. Warranty Info
d. Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e. Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
Rated 1 out of 5 stars
Worst SSD on the market
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought Western Digital were bad, these drives boast a 1050 mbps but you will be lucky to 1.05 mbps. Slower than any 5400 rpm ide hard drive I have ever used. I strongly recommend staying away from these, also my experience with just about any Samsung product has proved to be a waste. I for one will avoid using anything Samsung going forward. You can’t even format them. They are worthless.
This review is from Samsung - T7 Shield 4TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Magriff:
Thank you for purchasing the Samsung T7 Shield SSD and for your review. We value your feedback regarding the speed of your SSD.
Your 4TB drive was engineered to deliver speeds of up to 1,050MB/s Seq. Read and 1,000MB/s Seq. Write.
The maximum transfer speed that can be achieved by the T7 Shield is 1,050 MB/s on a PC that supports USB 3.2 Gen2 and UASP Mode, but the speed may vary depending on your PC environment and the types of data being transferred.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
~ Samsung Memory
Rated 1 out of 5 stars
Bought New, Sent Used and Missing Parts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review of Best Buy shipping a used item with missing parts (usb cables) instead of the new item I paid for. Ended up with a drive to BestBuy to do an exhanche and waste an hour of time. The item itself is now fine and has all parts.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Blue
I would recommend this to a friendBrand response from Samsung
Posted .Arch:
We appreciate you sharing your experience.
Should you ever have questions or concerns regarding the usage or setup of your SSD, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Thank you for choosing Samsung for your memory storage needs!
- Samsung Memory
Rated 5 out of 5 stars
Excellent Rugged Portable Hard Drive Store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has designed a good, rugged portable hard drive. It performs as designed.
This review is from Samsung - T7 Shield 1TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Blue
I would recommend this to a friendRated 5 out of 5 stars
Samsung - T7 External USB 3.2 Gen 2 Rugged SSD
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Samsung - T7 Shield 1TB External USB 3.2 Gen 2 Rugged SSD on Sale.
This review is from Samsung - T7 Shield 1TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Blue
I would recommend this to a friendRated 5 out of 5 stars
Quality product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is well made and robust. I like it and would highly recommend it.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Fast durable and reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great form factor, no problems using it with ios, android or windows.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black
I would recommend this to a friendRated 5 out of 5 stars
Samsung -T7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that is very flexible. the price was right as well.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Blue
I would recommend this to a friendRated 5 out of 5 stars
Fast SSD for editing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great as an ssd for editing! No complaints on my end.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Blue
I would recommend this to a friendRated 5 out of 5 stars
SSD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ssd is so great for the value of the black Friday sale.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Blue
I would recommend this to a friend- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Samsung equals quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't get what's so special about the shield part but I haven't been in a situation in which I and this hard drive survive, so more on that one that happens. Now down to the other basics, easy to connect and ridiculously fast, in the past I've had trouble with external hard drives and their speed because I want to access the information right away. Take nothing away from a good external hard disk drive, but just nothing beats and SSD drive. My windows 11 computer recognized it right away. Did a mild install of whatever minor software need it to be on the computer and then I put it to the test with video and music. So not only the loading but the quality was definitely all there. I'm considering buying another one for my PlayStation 5, but my desktop needed the attention in terms of more hard drive space at the time. It's very pretty and design and lives up to its beauty and its performance. Not much more you can ask. SSD drives should be the standard going forward, and when you buy this and connect it, you'll feel just like I'm feeling.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Samsung T7 Shield 2TB External drive is very rugge
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the drive for the past week while I was out of town. I had some huge files I needed to be editing and updating. A huge training presentation which required a multitude of images and actions. I was able to store the presentation and files on the T7 and when I launched the presentation the images appeared flawlessly as if they were on the built in MacBook drive. I was very impressed with how smooth everything went. I made edits at a location away from wifi and internet service without any issues. Sometimes when you don't have access to wifi and you need to work with files offline which has many photos and images, you need a storage device which doesn't take space on a limited drive on your laptop. I am now glad that I purchased a laptop with a small harddrive because the drive is very small and portable. Easy to put in my case and take with me. Plugs in with the USB-C connection and is ultrafast. Love the size and the look, very sleek, no-one even noticed that I had a small harddrive which I placed on the table behind the laptop. I plan on using it to place music on and play in my car on my weekend trip to KC. Can't wait to load it up and then let it play my favorite songs. It fits nicely in my car storage unit right next to the usb-c port. Not afraid of carrying this drive wherever I go.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black
I would recommend this to a friend Rated 1 out of 5 stars
Get a service plan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to unplug and replug in for xbox to recognize it.
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .ShawnH:
I'm sorry that your experience fell short of expectations. So that we can better assist you with your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Rated 1 out of 5 stars
wrong item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had saved to buy. this was not it. payed to much. at least I will get refunded. I hope.
This review is from Samsung - T7 Shield 1TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Blue
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ahhg:
Thank you for sharing your review of Samsung’s T7 Shield SSD. We’re sorry your experience didn’t match your expectations. Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope you will consider Samsung again in the future.
- Samsung Memory
Rated 1 out of 5 stars
NO GOOD even in temperature-controlled
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This died on me as all the rest died on me I thought they were going to last I lost all my information with these every time
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .RickyH:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is everything I needed. Fantastic product!
This review is from Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant - Black
I would recommend this to a friend








