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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 2957 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,957 reviews
  • Rated 4 out of 5 stars

    Nice SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact, fast and durable design. easy set up and comes with its cables

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a struggle to upload photos to it at first, but works great after some tries. Definitely recommend it if you’re out of storage due to photos and videos on your iPhone! Just buy an adapter and you’d be fine!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      TezlaC:

      Thanks for choosing the Samsung T7 Shield SSD. Your experience with uploading your photos is very important to us and we will share your feedback with our product team.

      I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thanks for choosing Samsung for your memory storage needs!

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    nice and strong

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice and tight. works fast enough. I like the looks and the rubber shield.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      ibrahimkhalil:

      Thanks for choosing the Samsung T7 Shield SSD. I hope that your SSD is meeting your expectations. Please know that we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      Thanks for being a part of the Samsung family.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Makes a very clear difference in loading times!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play overwatch off of this ssd. My game went from starting after 3-5 minutes to loading almost instantly! And forbthe price 1tb of ssd is crazy to me! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent extra storage. Its very fast and holds a good amount of games. I love it and will proba ly buy another for my xbox as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good external hard drive. It is very fast and rugged. The only downside is that it is thicker than the standard Samsung T7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is excellent with great read and write speeds. I do recommend using a different usb 3.2 cable to get a higher consistent drive speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to save well Need to test it by. updating data on my new spare computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when in low memory or for work pictures and videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Rugged” SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this version of the Samsung T7 to store dashcam video and Sentry Mode incident video on my new Tesla. Video takes up a lot of storage. It’s a good price. We’ll see how well it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use with Mac. Just plug and go! Exactly what we needed for our video editing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage Capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this product 4 stars because it is sturdy. It does not take along time to add items it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review: T7 Shield 1TB External USB 3.2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right. It is small, light, and has a nice nonmetallic texture for easy handling. It doesn't get hot and works with iPad Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY BEST SERVICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung SSD ONE OF THE MOST DATA STORAGE STTUF I LIKED

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive is amazing, but the customer service was lacking. I find it easiest to find a manager, ask for what you want, and get great customer service. The "I have been here for years" associate, does not care nor know what you need.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AnthonyK:

      We appreciate you sharing your experience. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions or concerns regarding the usage or setup of your SSD, please contact Samsung Customer Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    SamsungT7 2tb

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage, great quality, and quick download speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung T7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great drive, nice rugged endurable form. fast read and write speed, overall a great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung SSD, the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on Samsung products to be the best. I tried a crucial drive and it was garbage. This drive has not failed me whatsoever. It’s quick store is a lot of and nice protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best rugged drive and doesn't heat up.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my MBP 14. It is very rugged and does not heat up. I've never had heat or transfer issues with large files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connect Storage.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy external storage. Pre-formatted and simple to connect with USB cable. Great Value for the price. Rugged rubber shell and quick to connect.

    I would recommend this to a friend