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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1998 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,998 reviews
  • Rated 5 out of 5 stars

    T7 shields

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are amazing, they work great an easy to use! Also easy very durable. They live up to their expectations. Bought 3 for different purposes 1 for gaming, one for my mom (which she’s loving) and the other for me. Glad I purchased all 3 at once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only option for external drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - T7 Shield 4TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant in Black is an incredible drive for daily use as well as backup. The data transfer rate is as fast as the internal SSD. These drives are incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for work. I use Samsung NVMEs at home and trust them completely. This was no expectation. Its very quick with read and write speeds. Plus it's rugged so don't need to be overly careful with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You really want this product? Read my opinion.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, amazing product. Second, I have used this external USB before and it is very useful. I can’t complain about this product. Amazing amount of storage and absolutely easy to use. If you are unsure on buying it, don’t be. It’s simple and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first SSD Drive I've ever bought and I'm very impressed with the Read & Wright speeds on my computer and android phones! And the IP65 Water Resistant ruggedness just adds more too it's value, HIGHLY RECOMMEND!!! -Paakco

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Best ssd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ssd is amazing. It’s capable of storing my pc games and video files with no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SSD for GoPro Videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive, works well with my macbook and offloading lots of big video files from gopros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and good looking!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, doesn’t slide around, smooth mouse operations. Nothing wrong with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the fastest Ssd I have to date. I’m using it as media server storage on the Nivida shield pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung T7 Shield

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing external ssd. Feels super nice, works accurate. The design omg. I recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged construction feels like you could drop it 50 feet and it wouldn’t hurt it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    STURDY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast to transfer and very reliable to store .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Rugged, Solid, and Fast

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another external portable drive for doing backups and decided to grab the new Samsung T7 Shield 2tb SSD. Unboxing and first impression: The drive came nestled in a standard Samsung logoed box, and a recyclable pressed paper container. Well protected but doesn’t need that too much as this thing is built to be rugged. There’s also a pair of cables, USB C to USB C and a USB A to USB C, nice that they include both, and some paperwork, that’s it. The drive itself is smaller than I expected, it’s also heavier than expected to when comparing it to an internal SSD drive. The drive feels very solid, no flex to it at all “brick like strong”, and is coated with a non-slip rubber coating making it very easy to hold on to and it sure won’t be sliding around very easy either. There’s a single USB C port on one end along with a power/activity light. Use: My computers all have USB C ports so am trying and benchmarking this on my desktop unit that has a USB C 3.0 port. I’ve run a complete series of Crystal Disk Mark benches on it and it maxed out the port speeds on this desktop without a hitch. The drive is extremely fast compared to any of my spindle drive based external drives “way faster, and during the benchmarking the drive never felt hot to the touch, just barely warm. And in typical SSD fashion all the benchmarks look almost identical no matter what the file size. Conclusion: If you are looking for a rugged “very rugged” external drive to store files or use as backups. The drive also supports 256bit encryption and has the software already on the drive ready for you to install. Our security camera setup saw it with no issue and I could configure it for backing up files if we wanted. The size of the drive really impressed me, it’s small “about the size of a credit card” but it’s naturally thicker “around 0.5” at the thickest part”. This is a little on the spendy side but it’s well worth it, and I won’t complain as I paid that much for the old 256gb spindle one I got when they first came out “actually more than that”. I do like that it has a IP 65 rating which means it’s completely sealed from dust and can take direct water spray “just no immersion”, but I don’t plan on keeping this around a pool or near water where it could be dropped in. I think you’ll be happy with this drive if you don’t need something with more storage “then you have to go to a spindle based drive” and want something that’s easily portable and can slip into your pocket easily, plus not having to worry too much about dropping and damaging it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fast. Compact. Well-built. Complete Package.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To echo my title, I will start by saying I really like this drive. It has more or less everything I am looking for in external storage. Simple. Compact. Fast. Clean design. Reputable name behind it. Peace of mind. I have been running a couple of 1TB Samsung T5’s for a while now and they have been great for me. I have been eyeing the T7’s since their arrival but had not committed given how similar they were, and, frankly, did not have a need for the Touch model. Given the changes with the T7 Shield, it seemed a good option to both pick up some improvements and consolidate my ever-growing pile of drives. As you would expect given the name, a huge draw of this drive is its durability. Now, while I have not really purposely tossed it around, I can say it does feel quite solid, and “feels good” in hand. The rubber-like grip material (elastomer apparently?) makes the drive rated for drops of 3 meters, and I think it helps protect from the repetitive bag tosses and bumps in my day to day. Being sealed in the elastic polymer also gives you IP65 rated protection against dust and water. A nice add. Lastly, despite some concerns going in, all of this protection does not seem to bring any thermal issues with it. Admittedly, I was a bit (happily) surprised. It gets warm under use, but about what you would expect. Design-wise, it is mostly all positives for me, with a few small nit-picks along the way. I love the size. 3.5” by 2.3” by 0.5”. 3.47 ounces. Slightly larger than my T5’s, but still small. Light. Still solid. A great size for use at home, or on the go. Perfect stick to a laptop size. I also love the look. Minimal branding. Black. Clean. Plain. Boring? Exactly what I was looking for. Perfect for me…almost. My only minor dig is that the material is a bit of a dust magnet. It is not really bad, more of a personal thing for me, but a little different than the all-metal drives I have been used to recently. Worth a mention. Lastly, and not in relation to this drive, I wish Samsung would stay consistent with their color offerings in their SSD space. They seem to slightly change it up with each iteration. In the box Samsung supplies the drive itself, two USB-C 3.2 Gen 2 cables (roughly 17” in length, A to C, and C to C), and an installation guide. The drive is more or less ready to go, plug and play, for Windows PCs, Macs, and Chromebooks. The drive comes preinstalled with some nice software that allows you to password protect your drive as well as perform some basic drive monitoring/data functions. (Samsung Drive Management Software and Samsung Portable SSD software). While I generally choose to run my drives without the protection, it is a fantastic add here to give you some built-in ability to protect your data against possible loss or theft of the drive. The software itself is simple and easy to use. All in all, I couldn’t really ask for more here. Proper, quality cables, plug and play, and some nice, provided software. As a longtime Samsung SSD user, I should add they also offer a piece of software called “Samsung Magician.” Some of the functionality is lost with these external drives, but you get an overall picture of “drive health,” it is the easiest (only way I know of) way to check and/or update firmware, and you can see the total write data on the drive. To me, it is absolutely worth the download and install. As for speed? Well, it is quite good. It comes rated at 1050/1000 Mbps for sequential reads/writes, which is about what you would expect for drives with this tech in this class. While I generally came up a little short in my few benches (averaged at 991.13 / 949.42), they were in line, and I am happy with the results. Gigs of files move…quickly. Ultimately, I really do like this drive. Compact, lightweight, but solid, with added protection. A nice clean design. Fast data rates and sizable capacity. There are some faster drives out there, but you get a COMPLETE package here, with comparable speed, as well as added data security. All in all, a great drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Durable. Great for international travel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading Speed! Read This Before You Buy!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed description of this product is misleading. According to the product specifications, the maximum read speed is 1050 MB/s and the maximum write speed is 1000 MB/s. However, after testing the drive speed using CrystalDiskMark with both USB-C to USB-A and USB-C to USB-C cables on several computers, I was only able to achieve speeds of around 460 MB/s for both read and write operations. This has led me to consider returning the product. Upon further research, I discovered a review that stated the maximum speeds can only be achieved with a Thunderbolt 4 cable, and that with USB-C and USB-A cables, the drive can only reach speeds of around 460 MB/s. Given that the product only includes USB-C to USB-A and USB-C to USB-C cables, I believe that the product description is quite misleading. Therefore, I advise potential buyers to be careful and aware of these limitations before making a purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ling:

      Thank you for sharing your review of Samsung’s T7 Shield SSD. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.

      Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      We hope you will consider Samsung again in the future.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Portable storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the chance to try to transfer anything on to it yet. It was on sale, great value for the amount of storage for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    portable hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it brought this T7 to replace my T5 that I was using to record 6K footage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Work With PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this purely with the intention of using it as an external SSD for my PS5. Unfortunately, it would seem that the drive is incompatible with the PS5. I receive 2 error messages as I attempt to use it: 1) “The data transfer speed of this USB drive might not be fast enough to use it as USB extended storage.” 2) When I proceed anyway, it tells me I “Can’t format the USB drive.” Please see the relevant photos. Thus, I cannot recommend this SSD to anyone who plans to use it with their PS5 as it simply will not work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MT44:

      We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield SSD did not meet your expectations. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Rated 2 out of 5 stars

    Rare lemon, update after I get a working drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this SSD prior to a deployment in Sep. When I finally got around to using it in Dec I connected it to my iPad, the blue light came on then consecutively turned off. I asked another friend to use his Mac & the same thing happened. By the time I got home in Feb there was no sending it back so I contacted Samsung. They started a return/repair exchange with me so technically I have not had a chance to experience how the drive functions.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MattK:

      I’m sorry to hear that your experience did not match your expectations. We appreciate you sharing the details of your drive issue and for your patience while waiting for your RMA.

      If at any time you wish to check the status of your RMA, you can contact Samsung Customer Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung