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Customer reviews

Rating 4.8 out of 5 stars with 2049 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,049 reviews
  • Rated 5 out of 5 stars

    Ssd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and durable solid state drive for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good SSD. But the read-write speed specification is completely unreal!. I use it with mac studio with usb-c port and I just get around 490mbps read write speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works well. No complaints at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good ssd. Worth the money. Nice product. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for this hard drive less space and good internal room for my music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you 1!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Lightweight and it’s a nice little monster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided much needed space at a reasonable price!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two Samsung 4TB Shield SSD drives, two Samsung T7 2TB Shield drives and two Samsung T7 2TB drives. The 2TB drives have all been reliable but the 4TB drives have not. I have had to send both of them back to Samsung, one of them twice because their transfer speeds dropped to almost nothing when they should be getting 500-575 Mb/s when connected to a USB 3.1 input. There are others who have seen this problem as well. I have found Crucial 4TB SSD drives to be far more stable and reliable. If you are considering getting a Samsung 4TB T7 Shield just take this this into consideration.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lewie70:

      We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield 4TB SSD did not meet your expectations.

      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product team.

      If there’s anything we can do to further improve your experience, please let us know by contacting Samsung Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Again, thanks for sharing your review and for choosing Samsung.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Works as it should just overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be priced around what refurbished drives are at now in my opinion or atleast sale price 159 instead of 219 retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skerr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful when traveling great and quick storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost is always high on these things. They go on sale for half price so why not make them 2/3 the cost maybe you would sell more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small sturdy and quick. It easy to bring along on trips.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid but Slow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality construction but has some performance slowdown on large file transfers. It became too slow to transfer large files over 300GB. It would perform in the 2-400MB range until about 300GB in, then it would slow down to 15-25MB per second. Ultimately i couldnt use it to securely ship data to my data center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What i needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 1-2T and i cant explain how much it helped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung External Drive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Rugged and Good Value for the Price . Should come with better Storage container

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SSD Hard Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with computer and samsung phone, but wont connect to my Motorola phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HappyCistomer:

      While it’s great to hear that you’re loving the performance of your T7 Shield SSD, I’m very sorry to hear of the difficulties you experienced with connecting to your Motorola phone.

      The SSD might be formatted in NTFS or exFAT, which some Motorola phones cannot read. Please reformat the SSD to exFAT (most compatible with Android) using your computer. Older or budget Motorola phones may not support external SSDs. Please check if your phone supports USB OTG and external storage mounting. Also, be sure to use a USB-C to USB-C cable that supports USB 3.1 Gen 2 or higher.

      Should you need further assistance or have questions, please contact Samsung Memory Support.

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Work fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little finaky at 1st buy got it to work, plenty of space, hoping it last longer then the last one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jones:

      I’m sorry for the difficulties with your T7 Shield's setup. Your feedback is very important to us and will be shared with our product team.

      I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Good drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable hard drive! Purchased this for video storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Feels solid. Nice rhat it has USB B and C cables. Can be password protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good SSD. Bad app for smartphone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but the app do not detect the SSD when I connected it to my smartphone. I have tried with other phones but it is always the same, SSD is not detected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      David:

      I’m sorry to hear that your out-of-box experience fell short of your expectations.

      The T7 Shield may not be compatible with all devices but is compatible with Android devices using USB-C.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      Thank you for choosing Samsung for your storage needs. We look forward to hearing from you.

      - Samsung Memory Samsung