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Customer Ratings & Reviews

$574.99

Customer reviews

Rating 4.8 out of 5 stars with 212 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

99%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 212 reviews
  • Rated 3 out of 5 stars

    The Samsung experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty easy to set up although I still used a video. LOL, but it’s still was able to put games onto it and run them. I gave 3 stars only bc ARC Raiders lags sometimes and I think it’s due to the external hard drive

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      DarrenF:

      Thanks for sharing your review of the T9 SSD. We value your feedback regarding ARC Raiders lag and will share it with our teams.

      Should you ever need assistance or have questions, please know we are always here to help. You can Samsung Customer Support:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Perfect for Image Processing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect for any image processing or video editing functions toward photographers due to it being an SSD. It also functions perfectly toward Blackmagic 4K cameras, where you can record directly toward them with no issues. I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't used it. That's the only reason I gave it 4 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I once thought that it was impossible for any ssd drive to be any fast that the Samsung T5 or T7 and then I got the T9 and I couldn't believe how fast this drive was. Same quality that I am accustomed to. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is betta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente, Samsung siempre en lo mejor de la tecnología.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a while. it works extremely well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great storage drive! I'm using it to run virtual instruments (EastWest Hollywood Orchestra) and it handles it perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stores files

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont like buying stuff thats expensive but it works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Random disconnects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to disconnect and reconnect randomly. Fast when connected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Androiduser:

      I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working perfectly in my model s plaid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hank not a Yank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect backup for those who do not wish to spend on cloud storage which is greater cost within a year than this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    50/50

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give four stars because I think one of the two drives I bought is a fluke. One of two works excellent, very fast transfer rate. The other one takes forever to mount even after reformatting. It still transfers data very quickly but continues to lag when mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly use it for school and business. Is lightning fast and smooth operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up hard drive and Lightroom Catalog

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for backing up my photographs from my hard drive and Lightroom Catalog

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra Memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adds to my computer memory, which I had filled up after 10 years. but when I had the Geek Squad install it they moved everything on my computer ane erased the files needed for my printer. Happy with the device, not the service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      CaptAl:

      We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you ever have questions or concerns regarding your SSD, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a 2tb external ssd hard drive. I found it very useful for storing my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably fast, easy to use and great capacity. It goes everywhere with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good holds the contents i need it to hold wirh a lot of space left over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast transfer speed, really speeds up my workflow. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product since I needed some more space on my laptop

    I would recommend this to a friend