Customer Ratings & Reviews
- Model:
- SP-LSP9TFAXZA
- SKU:
- 10781577
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
wasted time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know - I am 6 weeks and 4 in home visits in so far, and the job still isn't complete due to missing or damaged items. Nice tech guys, not their fault. So far I have wasted 18-20 hours of missed work waiting around for service calls, and have at least one more to go (assuming it gets corrected that time).
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarkH,
We appreciate your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
picture quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really strong red color forcing picture to look to redish
No, I would not recommend this to a friendBrand response from Samsung
Posted .Deki,
Thanks for sharing your thoughts on the image quality of The Premiere. Your projector has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode
In addition to the several picture modes on your TV, you may also want to try adjusting additional picture settings if the picture you are seeing is not to your liking.
You can go to: Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), Picture Clarity Settings, Local Dimming, Contrast Enhancer, and many more.
If you would like further assistance with settings adjustments or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Wow!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mesmerizing picture quality, easy to use OS, quick install, comoatbility with aonos earc soundbar, era300 speakers and subwoofer! 130+ screen size with no loss in clarity!! Setup is super easy with the samsung app. Worth the price! Only con is the frustating alignment system with difficult to access 2 front feet. Highly recommend this instead of a tv.
I would recommend this to a friendWe'll use this until it dies on us
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased about a year ago when it was first released. We recently had issues with hundreds of pixels going out, but after shipping it in to Samsung, they were quick to send us a new unit and it is still covered under warranty. The projector itself is absolutely stunning and with the right screen and enough light mitigation, it can be played in the day, you'll ideally want to avoid direct sunlight on it though. I actually think this is better than movie theater experience if you pair with a good surround sound also. Couldn't be happier with the purchase. Only down side is I will say it stinks that it is $1,000 off already less than a year later. I wish they would have priced it like that orginally.
I would recommend this to a friendBeware the white dot.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was really great until the white dot showed up after the warranty runs out. $2500 to fix.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GeorgeS,
I’m sorry to hear of the issues you’re experiencing with Samsung’s Premiere Projector. If your Projector is out of the 2-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Samsung LSP9T
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tony is my Superman hero. He is awesome as always.
I would recommend this to a friendGood but overpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture in a dark room but barely useable in a bright room. Returned for a much brighter unit that came with a screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MaxM,
It's unfortunate to hear The Premiere didn't meet your expectations. If given the chance, we could've glady assisted with image adjustments, as well as troubleshooting help to improve the image quality.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
