Customer Ratings & Reviews
- Model:
- UBD-K8500
- |
- SKU:
- 4853800
Customer reviews
Rating 4.6 out of 5 stars with 4631 reviews
(4,631 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:4k
Rated 5 out of 5 stars
EXCELLENT PRODUCT GOOD VALUE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it goes great with my lg ultra hdr tv and great at movie time
I would recommend this to a friend Rated 5 out of 5 stars
Great pduct. Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture. Easy to install and sw. Would recommend
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace my blue ray... great to use, easy setup
I would recommend this to a friend Rated 3 out of 5 stars
Had Issues With Freezing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While expensive, it's hard to find a 4K Blue-ray player. It has everything you need. However, twice (once with a brand new blue-ray and once with a brand new DVD) the player froze. The only way I could un-freeze it was to unplug the player. I will be bringing it back to Best Buy for an exchange for a new one. Hopefully, I will not have the same issue.
I would recommend this to a friendBrand response from MrSamsung
Posted .Mark:
Thank you for purchasing this Samsung UHD Blu-ray Player. I am sorry to hear that you are experiencing issues.
Should you ever need assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:4k
Rated 5 out of 5 stars
Great pic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to go with my Ultra SHD Samsung tv. Great purchase.
I would recommend this to a friend - Pros mentioned:4k
Rated 5 out of 5 stars
Great dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and connecting with my 4k smart tv was effortless
I would recommend this to a friend Rated 5 out of 5 stars
Excellet Picture Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had quite a bit of trouble with HDR consistency from disk to disk - a common problem from what I've read, even though I have a 2015 HDR 4k TV. However, when it works, it's worth the cost and Blu Ray upscaling has been excellent. I've had this hardware since Day 1 and the updates have been slow, almost non-existent, otherwise this would be 5-stars.
I would recommend this to a friend- Pros mentioned:4k
Rated 5 out of 5 stars
Great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best DVD 3D 4K blu-ray player I've ever owned.
I would recommend this to a friend Rated 5 out of 5 stars
Works fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no other 4K player comparisons but this one plays great!
I would recommend this to a friend- Pros mentioned:4k
Rated 5 out of 5 stars
Great ultra 4k blu-ray player.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a must with any of the Samsung Ultra 4 t television's.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
super player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we like this bluray player the images are amazingly clear
I would recommend this to a friend Rated 5 out of 5 stars
Great UHD player of a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a low end UHD Television during the Christmas shopping season. It has the ability for HDR playback. Naturally, I wanted to see that playback in action. BestBuy had a half price sale on these upscale products and I bit. I couldn't be happier. My BluRay's look better and Star Trek in UHD with HDR looks incredible. I love the product.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV set automatically gets changed to HDR settings when a UHD movie is being played, picture is amazing. Sound was anemic on the surround channels, went thorough all the settings and still nothing. My Blu-Ray player sounds amazing on the surround channels so it can't be the receiver. One other thing is that with CEC enabled it locks up the TV and any commands I send it won't do anything, not even turn the tv off.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great DVD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD provides a great 4K experience, and easy to hook up.
I would recommend this to a friend - Pros mentioned:4k
Rated 5 out of 5 stars
Great blu-ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. This 4K Blu-Ray Player was a steal for the price.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. No issues. Make sure your on the right settings.
I would recommend this to a friend Rated 5 out of 5 stars
Love, love, Blu ray player!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this player along Samsung TV and soundbar. We were using my husbands ps4, which was fine, but I hated having to use the game controller. Now, I can work all of the controller's without having to ask my husband which button on the ps4. It was worth every penny, plus it's a nice player for watching movies!!! Happy with our purchase!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the Right 4k Player, 4k Cable And 4k TV = Great Picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is outstanding and added features are great!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, starts up quickly, and I like the menu system.
I would recommend this to a friend




