Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 4631 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 4,630 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems works fine Does what it is supposed to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Under review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work ok on bluray disc but no uhd bluray available to test the hdr and the 4k resolution yet!

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 2 out of 5 stars

    Not Compatible!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift which I was very excited to receive. I have a Vizio M65-C1 4K TV. With the exception of one major issue, the player has performed fantastic. We enjoyed watching Netflix and other programming. BD and DVD upscaled beautifully. What doesn't work? The 4K movies that were to be played. I have spent every day since I got it adjusting the settings, changing out the high speed HDMI cables three times, and spoken with both Vizio and Samsung tech support over this issue. No one has an answer. It's maddening to say the least and I won't be keeping the player. :(

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review of this Samsung UHD Blu-ray Player

      I am sorry to hear that you were not completely satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good picture quality, even for some older dvds.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good dvd player.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality kind of loud spinning dvd sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4K AT IT,S BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PICTURE CLEAR-CRISP COLOR 3D BLUERAY 4K VEIWING

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    only true 4K player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good picture quality. real good quality picture

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Needs improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one for now powering up all the way. I really don't like the remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of my previous Blu-ray player having a difficult time playing DVDs and Blu-rays. The apps wouldn't work and I finally stopped using it. I decided to upgrade and I am so glad I did. No issues running and discs and the apps work wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this player is taking some getting used to, but it plays everything that I need it to - UHD, Blu ray and DVD. No crashes or anything destructive has happened to it. I love that I can adjust the volume with the players remote instead of the TV remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, great product, great picture. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Excellent for 4k newbie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works great. 4k looks unbelievable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't notice anything really great about this 4K UHD Blu/ray player, and I didn't see any difference in the 4K UHD disc, looked just like regular blu/ray to me! Also no screen to see anything going on with the player, I'd wait for Panasonic or LG

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It's a 4K player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should, overpriced but what do you do?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Works efficiently with my 4K tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player enhances any and all movies picture quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't really see a difference

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a 4K tv and figured I would buy a 4K blu ray dvd player as well. I honestly don't see a difference in quality. It is a lot of money for this product. I have not had any problems with it though. It does run great and has no problems. Easy to use remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great in non 4K inviorment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item with a purchase of a Samsung k950 atmos soundbar. Was not going to use untill I found was able to down convert 4K bddvd to 1080 there for able to use atmos when not avail on reg blu Ray. One of the many great features on this player

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall a great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reproduces a great picture. I am satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Easy to use. Has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture youre gonna see out of a bluRay player

    I would recommend this to a friend