Customer Ratings & Reviews
- Model:
- UBD-K8500
- |
- SKU:
- 4853800
Customer reviews
Rating 4.6 out of 5 stars with 4631 reviews
(4,631 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The menu is user friendly and the visual quality is good. The remote is pretty slim and the button layout could be better. Installing the included battery took a while since it'll tend to pop out of place when you try to close the cover but using a coin does the trick. The packaging of the blu-ray is above average.
I would recommend this to a friend- Pros mentioned:4k
Rated 4 out of 5 stars
the remote could be a little larger, easier to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a nice 4 K , blue ray player at a reasonable price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great bluray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bluray player and the colors just pop on it.
I would recommend this to a friend Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to see what my OLED could do so I purchase this while I was waiting for the Xbox One S. Great Colors smooth menu and I'm a 60fps junky so I got all the motion flow I was looking for.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
A little pricy and not that much better quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expected a lot more. Have a 75" 4k Sony and just bought a new Denon 4k receiver. Purchased first 4k dvd expecting way more than I got. Sound quality was better but video was not much better than bluray.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .skullcandy10:
Thank you for purchasing the Samsung UBD-K8500 4K Ultra HD Blu-ray Player. I am sorry to hear that you are not satisfied with picture quality.
Featuring HDR technology, the UBD-K8500 delivers stunning UHD 4K resolution for incredibly life-like images with exceptional contrast, brightness, and twice the color range of existing conventional Blu-ray players and 64 times higher color expressions.
To better assist you with your image quality concerns, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Rated 4 out of 5 stars
Complete the package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV of 15 years just died and I figured...What the heck lets upgrade everything. $k Ultra HD TV, Sonos Sound Bar and Sub, 2 Sonos Play 1 rear speakers and a 4k Blu-ray player. The only reason for 4 stars is not a lot of 4k content currently available.
I would recommend this to a friendRated 3 out of 5 stars
Does the job... sort of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time a new BluRay is played it glitches and takes a while to boot up.
No, I would not recommend this to a friend- Pros mentioned:4k
Rated 4 out of 5 stars
Not many to choose from yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works good. Have only watched one movie.
I would recommend this to a friend Rated 4 out of 5 stars
High Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high definition Blue Ray player that has met our expectations
I would recommend this to a friendRated 5 out of 5 stars
Outstanding 4K & 3D player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know if the oled tv had anything to do with it but in any case the 3D movie looked outstanding. Even my wife was impressed with the 3D experience and she's one tough person to impress.
I would recommend this to a friendRated 5 out of 5 stars
Samsung has another winner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to this unit so far so good. Samsung has another winner.
I would recommend this to a friendRated 5 out of 5 stars
Amazing picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money!! This is the best Blu-ray player we've come across!!
I would recommend this to a friend- Pros mentioned:4kCons mentioned:Remote control
Rated 1 out of 5 stars
zero quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.played 4K discs,but it froze 2x in the first day of ownership (it went back the 2nd day).This is also last years model,the build quality is very sub par for the price,it never did connect to my wifi,the remote takes a watch type battery and wasnt real user friendly. When i returned it i upgraded to this years model by another brand that starts w/S-now this is a quality player-and it matches my TV and 7.2 receiver-physically compare the 2 and then pick each one up-im not reviewing my new 1 so i will stop here-i think youve probably gotten my point lol
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Wrasse
Thank you for your review of this Samsung Ultra HD Blu-ray Player
I am sorry to hear that you were not completely satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.
Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 5 out of 5 stars
Very easy to set up just plug and play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Deck is very simple to use just plug in the HDMI cable and you are ready to watch all your DVDs 4K, Blue Ray, 3D and regular formats. When DVD is finished playing turn the deck off and you are back to the regular programing on the TV.
I would recommend this to a friendRated 4 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this a few times since recently purchased, no complaints. The unit has good apps preloaded, they work well and CD 's sound good. I like the fast loading time. I did not give it 5 stars since I am not comparing it to another unit.
I would recommend this to a friendRated 5 out of 5 stars
samsung 4k dvd "awesome"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would recommend to anyone, and i would buy it again. Samsung has it going on!
I would recommend this to a friendRated 4 out of 5 stars
Great 4K vid player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent addition but the one problem was the installation. I had to go back to install for them. The very first movie they watched and I was receiving calls of the quality of the movie. I would have given it a five but like I said "I had to install", but age easier installation would help.
I would recommend this to a friendRated 2 out of 5 stars
No UHD through a reveiver. Can't move apps.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My UHD disc library: Sicario The Martian San Andreas Deadpool Mad Max Fury Road MY SETUP: Integra 70.4 receiver K-8500 Sony VPL-VW600ES The only disk that plays without reporting a problem with HDCP is Sicario. All other discs report that they will not play HDCP because of some HDCP 2.2 error. The only solution is to remove the receiver. I tried everything including Black Platinum HDMI cable(s). HDCP & UHD are not ready for prime time. Save your money. Finally the apps are sequenced the way that Samsung wants them on the quick bar and you cannot move them. I don't ever use YouTube and I can't move it away to replace it with Amazon Prime Video.
No, I would not recommend this to a friendRated 5 out of 5 stars
What I was expecting to get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been happy with multiple products purchased at Best Buy over the years.
I would recommend this to a friendRated 5 out of 5 stars
Only 4K player without buying XBONE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.REfuse to buy X-Box ever again. My account got hacked and when I reported that the hacker stole 200 bucks from me Microsoft quickly apologized and deleted my account and refused to reimburse me for all my previous legitimate purchases.
I would recommend this to a friend




