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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 4631 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,630 reviews
  • Rated 5 out of 5 stars

    A very nice dvd player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this model of DVD player. It inhances my older DVD's very well. We just bought a 4k movie this weekend and will watch it soon to see the quality of all the new components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k video is great. Ultra HD Blu-ray, Netflix, Amazon. Everything looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use with audio quest vodka hdmi cable, created a great home movie Experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung UHD Player is Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Magnolia sales person was very knowledgeable and helpful, informing me of numerous options and promotions without pressuring me. When I was purchasing the LG OLED TV, he informed me of was this Samsung player and that many other UHD players were inadequate do to the refresh rates. Best to check!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Same as 4k upscale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player but to expensive , you can get a similar one for less money at 99$

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a Sony 4K Ultra HD television and needed the player to go with it. This one had great reviews and I can definitely see why as the color reproduction and depths of blacks really stand out. Great purchase and good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best tv I've ever had. I read that LG has a customer service issue (online of course, so I'd take that with grain of salt) so I bought the extra warranty just in case. zero interest and needed new tv didn't go wrong with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a good player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again. My family loves to watch movies on Friday nights. It gives us the time we need to spend as a family group. It brings us all closer together, and saves us money by staying home instead of getting out on the town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! The definition is amazing, i would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to watch 4k a 4k player is required... there are only a couple on the market. Works well but was costy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great blue ray/ dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Plays the new ultra hd blue rays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy hook up, quality of product excellent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great when works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a 65in samsung 4k set and was looking for 4k player with upscaling aswell. Hooked it up and didnt load up hdr for ID4 so i updated firmware. ID4 played fine after but Deadpool did not. Put in reg blus in and they upscaled looking amazing. I couldnt belive the picture upgrade. After that popped in Deadpool again and everything played fine, and then it frooze and cut off. Disc did not eject. Took back to store and got a xboxS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great produce with expanded color pallet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own over 3,500 movies and own a lot of equipment. I read the reviews of this product and noted that it had an expanded color pallet so I purchased 2 of them. They are great and worth every dollar. Highly recommend this unit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not quite there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the picture quality of the 4K blu-rays in HDR. There is a red pixelated highlight over objects on the screen that are not supposed to be red. Much more obvious in some movies like San Andreas and Hitman. Apparently Samsung is aware of the issue, just do not know how to fix it. If their player is not stable with 4K HDR yet they shouldn't have released it. Regular blu-rays and 3D movies look very good however.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of apps compared to the field. Good not best picture though. Top HDR TV 2016 models need a better player but nothing will have appa like this. Turns any TV into a smart TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but should be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is to my observation (having watched a couple of dozen DVD, Blu-ray and the provided Ultra HD Blu-ray of The Martian) a good player; quick on the upload, a decent on-screen menu, and interfaces well with my Samsung 50" UHD. The remote is limited and flimsy, and too small to navigate with easily. I have an older Sony Blu-ray player, one of the first post-format-war models, which still plays beautifully. I did some head-to-head tests playing the same Blu-rays and DVDs, and there was no appreciable "upscaling" with the Samsung. I'm still exploring the settings and menus, and may find ways to further improve the picture (though I doubt it). As I may rent and possible purchase 4K discs in the future, I will keep it, though I almost returned it a few days after purchase.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      David

      Thank you for purchasing this Samsung UHD Blu-ray Player.
      I am sorry to hear that you were not completely satisfied with the user experience.

      Your user feedback is also important to us and will be shared with our product team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Worst remote -EVER-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this unit higher, but the main interface (the remote control) is stupidly horrible. I mean it sucks -period- Too small, hardly any tactile response, tiny buttons built for someone with the hands of a 5 year old-too close together and small, too few buttons etc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluray player gave me the ability to stream/cast from my Samsung Tablet to my Samsung tv - as the tv was too old a model, and did not have this function. Great!!! Just wait for the sale, so you don't have to pay $300+!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k HDR bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player with tons of flexibility. There's many apps that are supported and set up on this player was easy. My favorite thing about this bd player is the speed on it. It actually loads the discs very quickly.

    I would recommend this to a friend