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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 4631 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,630 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Lots of great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the picture on my 65 inch curve looks great. I have ran into issues with the player overheating and not operating correctly. I like that I can go all the way to dvd and have the player up scale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works And Looks Great But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works and it looks great but it can be a real pain getting the settings all dialed in right. I had to follow a forum thread on AVS Forum in order to figure out what the correct settings were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ultra HD Blu-Ray Player is a very nice addition to any home theatre. It has very good performance and the UHD blu rays look awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great 4K Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this device with my Samsung 4K TV. The two work flawlessly together. Comes with an HDMI unit, which makes hiding the numerous chords one might have for their electronics very useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are much brighter. It makes the colors in the Blu-Ray 3D movies brighter. If you watch internet movies or programs, you will really like watching them with this DVD Player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Eh, don't notice much difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, we have a Samsung 4K TV, HDMI cord and now this player. I suppose there is a bit of a clearer picture but honestly, I don't notice much difference from a 4K movie to a regular bluray movie.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this player on an old 65" projection tv which now is smart and HD is upgraded. Also looks outstanding on new Lg 65" playing 4K movies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive device for a low quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited because I read reviews about this product and I am really disappointed, because is not working correctly, when you try to add a new application sometimes stop and do nothing and you do not have any control with the unit, you have to disconnect from power to restart the unit. If you want to play a dvd or blu-ray sometimes work or completely shutdown or just is a black screen. I don't know maybe I had bad luck with this unit (maybe this one did not have a quality control) but definitely I am going to take it back to the store.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Ruben:

      Thank you for purchasing the Samsung UBD-K8500 4K Blu-ray Player.  I am sorry to hear that you are experiencing issues.
       
      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung UBD-K8500 with a 1-year limited manufacturer's warranty, if purchased brand-new directly from Best Buy.
       
      To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during the back Friday sale and its definitely been a great investment. I like how all of my options come up when I turn it on so i can pick what I want to watch or listen to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that I'm learning all the ins and outs of this. Before the player controlled the netflix but now thats on the tv. Only really use it when I watch the videos. Still learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TRUE 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't thrilled with the up convert 4K player that I had bought. This one however really does make a huge difference in the 4k movies!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding purchase to match up with my new 4K TV. I'm mostly using it with blu ray discs and the up convert is extremely good. Steaming is flawless. Definitely a worth while purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung doesn't disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Samsung Blue-ray player to go with our Samsung 55" tv and what a great combo! Have been very happy with Samsung products and really enjoy this set up. You won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played blu-ray movies without any hiccups and UHD movies looked amazing with HDR. Returned the player as it kept locking up the tv with CEC on. If you don't enable CEC then everything works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    player and tv were not compatible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed to find out player does not work with my 4k tv. wish they would make a player that works with non-hdr format which most 4k tv's are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ultra HD blu-ray player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung ultra HD blu-ray player is simply awesome, we use it to stream 4k netflix content to our 4k TV, as well as to watch ultra HD blu-ray movies. 10 out of 10, would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4 K! Picture is Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we heard this product hit the shelf's. I New we had to get it. We have everything els but the DVD Player. To have the Best home Theater system... You have to have All the Pieces!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4K player, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, the player has done well. However, it seemed like I was forced into buying a very expensive HDMI cable for it to work properly. It would keep cutting out otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    almost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new yet not quite perfected...satisfied...not everything can be superhero esk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new 4K Ultra HD Blue-ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this blue-ray player to go along with my new Samsung 4k HD TV and it works great. The built-in UHD upscaling really makes a difference when watching regular Blu-ray DVDs.

    I would recommend this to a friend