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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 4631 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,630 reviews
  • Rated 5 out of 5 stars

    Love the 4k dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 4k dvd player, i really like it, the good thing is that not like the xbox one s you only get 5.1 sorround with this dvd you get 7.1 surround

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful DVD player! Had some that we couldn't play in a regular player and they work great in this one. Plus, my wife loves the 3D feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well this is the best dvd player I have ever brought I told my friends to get this one and they did thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual great experience and great service. Wouldn't buy from anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality blue ray DVD player. Small and compact. I love that they finally came out with a player that plays both blue ray and regular DVDs .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar shuts down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you put your program on hold for a time the sound at shuts itself off then when you go back to watch program you have to go and turn on sound bar as opposed to just restarting program viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this 4k player what an awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone to buy this unit at best buy the people are great and product knowledge the best I guess that's why it's call Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blue ray player. Strongly suggest this if you want a good quality player that has 4K compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Upscaling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a Sony DVD Player, but the Samsung was a great deal, so I got it instead. Very happy with the resolution and 4K Upscaling. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K Ultra player along with my Samsung 4K Ultra 65" Smart TV and a 4K Ultra movie create an amazing picture! Also remember to get a 4K HDMI cable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video quality and easy to setup and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player, but it does not have a display on the player itself. Everything is on screen, but I would still like to have the display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K player. Outstanding colors and clarity. The only problem was locating the IR on the front panel. It is actually located left middle on the unit, not the right side as shown in the manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much improved functionality from older bluray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT LIKE OLDER MODELS IN THAT THE CONTROLS WERE IN TOP ON MACHINE. SAMSUNG REDSIGNED THUS UNIT WITH CONTROLS ON FRONT. MUCH EASIER TOP USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blueray DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect bundle for the Samsung TV I purchased... I really like the integration with the single remote.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 2 out of 5 stars

    Well.... It's a Samsung Blu-ray player after all..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to call it like it is but Samsung is not known for reliable blu-ray players. They make awesome TV's as most people know but blu-ray not so much. This was pretty much the only game in town for 4K so that is about it. Now that there are a couple of other models out in the market run away from this one as fast as you can. Just my opinion for what it's worth.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      wyattgene:

      Thank you for your review of this Samsung player.

      To better understand your specific issues and to assist you with step-by-step troubleshooting, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player is very standard. Plays UHD blurays. UI is pretty disappointing and the playback controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new DVD player. This fulfills our needs and more. The wireless network connection to many apps has bee very useful and enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this and bout it over the scuf one because all the reviews said the scuf only had a 3 month warranty and that they kept breaking... so far so good, the paddles are a lil sensitive tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving how Samsung is making their remote controls smaller and practical .. smooth operating system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for first version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being the first 4K player, its not bad. Takes a while to load some discs and streaming is almost better quality. They have work to do but would recommend for anyone.

    I would recommend this to a friend