Customer Ratings & Reviews
- Model:
- UBD-K8500
- SKU:
- 4853800
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.
This summary was generated by AI based on customer reviews.
Samsung Blueray 4K UHD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased. Lots of bells and whistles, still exploring. So far, so good.
I would recommend this to a friendWill be fine for now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system is feature full. Displays full 4K UHD blurays. Bitstreams the new Dolby Atmos DTS:X object based surround sound and HDR (the 2 that make 4K worth it).
I would recommend this to a friendSamsung 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my samsung 4k tv it's a great product but there really is no different between 4K movies and blu rays
I would recommend this to a friendSound is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a few words...I didn't know what I was missing out on until I got this soundbar. Love the bass and the clarity.
I would recommend this to a friendJust great all around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely best Tv purchase I ever made. I am even thinking on buying a smaller one for my fifth wheel. No regrets!!
I would recommend this to a friendGreat Blue Ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only watched something from the blue ray once, it seemed to be very nice and I Know that I will enjoy it.
I would recommend this to a friendA nice 4k player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of apps and it's pretty quiet. Plays 3d very well. The box does not advertise that very well. All in all a great player but could be less money.
I would recommend this to a friend- Cons mentioned:Remote control
Product Returned went with Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with a 4K 55". Pro - Worked out of the box. Con - Horrible remote control, all kinds of problems getting it to update the software, unremarkable quality playback and got the same quality with a 10 year old Blu-ray player. I recommend that you wait until other true 4K players become available.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung UHD Blu-ray Player.
I am sorry to hear that you were not completely satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.
Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Cons mentioned:Noise
Good, but makes lot of noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes lot of noise thus ruining movie watching experience in silent and suspense scenes. Otherwise product is good.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Kskgv
Thank you for purchasing this Samsung Soundbar System UHD Blu-ray Player.
I am sorry to hear that you were not completely satisfied with the user experience.
Your user feedback is also important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Awsome player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plays everything I've thrown into it very well. Takes a bit to get it set up correctly, but well worth the effort!
I would recommend this to a friendAmazing resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution on Samsung UBD-K8500 4K Ultra HD Smart Blu-ray Player is amazing. The colors are so beautiful.
I would recommend this to a friendGreat product and makes it clear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was amazed when I watch a 3D movie with this player everything was so clear felt like you were there in real life. The 3D Graphics were awesome.
I would recommend this to a friendGreat BluRay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Blue Ray fully compliments my new OLED LG television. Great clarity!!
I would recommend this to a friendGreat feature set and currently best on market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm mostly impressed...it did freeze on me once and I had to turn off/on to get it unlocked. I hope that's not an indication of anything. Maybe a bad Blu Ray
I would recommend this to a friendGood, But not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this would be a good fit for my new TV. Unfortunately, streaming quality isn't that much different than buying movies to play in theBlu-ray player.
No, I would not recommend this to a friendSuperb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Loved the way my 3D movies looked especially since player has HDR
I would recommend this to a friendGreat 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bit difficult to get it to communicate with my television but when it finally did it now is working great.
I would recommend this to a friendimpressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say that I am pretty impressed with this 4k player worth the money
I would recommend this to a friendExcellent picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The real 4k experiance is here! The normal picture quality is also super!
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't have any experience with any other 4K blue ray players so I don't really know what to compare it to.
I would recommend this to a friend