Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 4631 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,630 reviews
  • Rated 5 out of 5 stars

    Awesome player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the movies are great and go with our 4k TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love everything we purchase from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and i are always satisfied with everything we purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Picture Looks beautiful and sound quality is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I received was broken which was annoying but after that trouble I've been happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dvd player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the samsung ultra 4k tv. This dvd player goes nicely with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great 4k blu ray player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great in this 4k blu ray player. I haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many players over the years. So far am pleased with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and has turned out to be a great buy. Fantastic product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok For The Price; But?????

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see that much difference from my Blu-Ray player. Okay for the price.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Rick:

      Thank you for your review of this Samsung product.

      Your experience and feedback are important to us and we will share your thoughts with our product team. Please know that several factors can affect overall image quality, including source content and TV.

      Should you ever need assistance or have questions, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

  • Rated 5 out of 5 stars

    Great Blu-Ray Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works beautifully!! I recommend this to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for my SAMSUNG 4K tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best DVD player from samsung. Love the simplicity of the remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it's supposed to! Plays any kind of DVD, CD. Perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced an older machine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is very good. The only problem are the apps. Not very useful except for the normal popular apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to own. It does make watching movies better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k uhd playback is phenomenal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k uhd player except it could not play Pacific Rim uhd disc. Easy to setup and use. Fast loading speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good a little expensive though

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but for the price i thought it would be a little more quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I only wish it was hi fi s I could put surround sound with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas Gift. Hopefully they enjoy it. Big movie buffs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4K is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new player the only draw back is it has trouble up scaling older dvd's it tends to stop the picture.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Chuck:

      Thank you for your review of the Samsung UBD-K8500 4K Blu-ray Player. I am sorry to see that you have troubles with playing older DVD's.

      Please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.   

      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/  

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not tried a blue ray disc, but it works great on a regular disc

    I would recommend this to a friend