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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4631 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 4,630 reviews
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    A nice first 4K player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up, fast to load playing disk and had a great 4K picture quality. But I hate with a burning passion the remote! Too small! And still trying to learn more about upscaling but had a few shaky moments watching some DVD and Blu-Ray disk and the age of some of them is very evident and not as sharp. But as a first 4K player and watching 4K content on it is very good. Planing to move up in the future

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent partner to my 4K TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited until I had more points and then purchased this player to go with the 4K TV we had purchased earlier. Our first 4K movie was The Martian, which we purchased with the player.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    It does the job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 4k player because it was pretty much the only one at the the time. The playback quality is what I expected, however, I have an issue with the remote control. It is not very user friendly. The way its designed and laid out is difficult to follow. The forward and reverse buttons are the worse as they function dually for chapter stops too. You can easily make a mistake just trying work these buttons. I've had this player for some time now, and I am still not used to the remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 2 out of 5 stars

    Downscales 4k blu-ray to 1080

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected this player to my 2014 Samsung UHD TV set, and discovered that all my regular blu-rays are upscaled to 2160p. So far, sol good. But then I received my first actual UHD blu-ray, The Martian, popped it into the player, and found that it is downscaled to 1080. Nothing I tried had any affect. I have yet to receive another 4k blu-ray, so I don't know whether I'd get a different result with a different disk. I've been in touch with Samsung tech support, but so far they have been unable to offer a solution that works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blu-ray player picture is clear and built in wifi is awesome.Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awsome Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture Pricy Wish it had a display Overall Satisfied with fhe purchas

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good DVD player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD player clarity on every DVD I own 1St I like to say when I play 4k movies you can see the zits and holes like pores on the face on the actors. 2nd it takes seconds to play a DVD movie I have hardly wait times when reading disk. I can go on but I'm not just get the machine and witness what I am experiencing, good awesome quality so I wood recommend all to purchase this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one on sale and Im happy about it! If you hook it up to a samsung tv (2016 model) make sure you enable UKD color on the port you connected it. Also tinker with the settings for the player itself, enable deep color. And man at the end youll get some sweet picture out of this player.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great 4K Player but still has reduced picture size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the 4K player so far. But there are not many movies at 4K yet. This is the only device I found that would put out 4K for my new 65 inch 4K monitor. Still have problem with big black bars on top and bottom of picture. Could not find any adjustment to expand picture or get rid of the. So you probable would need a 80 inch monitor to really enjoy movies so the black bars don't bother you. So the bad side is - You loose almost 8 inches of viewable picture area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little glitchy.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second I put down $400 on this UHD bluray player, it brought back memories paying the same for that sweet HDDVD player back in the day. After I got over that, things were pretty good. The problem I'm having is that the TV loses signal from this player when I do things in the menu. Sometimes when I put a disc in, the screen goes blank. I need to turn the TV on and off to make it work again. I tried on different HDMI inputs and came to the conclusion that it's glitchy. It does, however, play 3d, UHD, bluray and just about everything else (no HDDVD) Every movie watched so far has been fantastic, so I can overlook the minor things. It's very neat watching the HDR do its thing, so I think it's worth it if for only just that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Blu-rays? Yes please!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K television with HDR capabilities this is a no brainer. While it isn't cheap, it opens up alot more content for use with your new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Start!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've all seen the advances of electronics, and this is clearly an entry level UHD player. Regardless, it provides a stunning UHD image and embedded links for services like Amazon, Netflix and Vudu. All of which play better than on any other device. However, there is a lack of agility in scanning frames for repeat play, or other advanced search functions on UHD. Easy to get away with as there isn't any competition, yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Could not play certain 4K discs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agree with other reviewers that the build and disc tray seemed cheap and chintzy, and that it also made a lot noise, whirring, shuffling, making me think it wasn't going to last long. But it worked and I had it for 3 months and own five 4k discs. But it would not play one of my favorite movies in 4K, Pacific Rim (and sometimes it would not play Crouching Tiger in 4K). This is a reference quality disc for the HDR and it would not play it after several attempts. I then bought the Phillips 4K player and it played the disc fine, no problems. Too bad, because the picture quality was very nice, especially for HDR.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Mike:

      Thank you for your review of this Samsung UHD Blu-ray Player. I am sorry to hear that you had issues with this model.

      Please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 4K Ultra HD Blu Ray Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LUV this Samsung 4K Ultra HD Blue Ray player! Bought the new tv and had to have this. GREAT Picture and vivid colors!

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with 4k movies. Wish it was a bit cheaper but it's new tech.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4k the point

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have a UHD 4K tv you need this device to watch blue ray 4K dvd's . Samsung product as usual execellant

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it to be the first 4k uhd blu ray player its pretty awsome. Not any kinks that need to be fixed with this. Match it up with a 4k uhd tv and a good sound system feels like you brought the movie theather into your home.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4K Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not like the cheep upscaling 4K units, this one plays 4K ultra HD DVD's

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great first 4k player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really liking this player. it shows excellent clarity and plays well with my 4k TV. granted it doesn't feel as premium as Panasonic's offering, but it's not as expensive as Panasonic's offering as well. So overall, no complaints.... it does what it's supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Blu-ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blu-ray is amazing! It really brings out the value of my new 4k television.

    I would recommend this to a friend
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