Customers express satisfaction with the UBD-M9700's picture quality, 4K capabilities, and ease of setup. Many appreciate the streaming options and Bluetooth connectivity, finding them convenient and user-friendly. However, some users find the remote control somewhat less than ideal. The small size and occasional unreliability of the remote were noted as areas for potential improvement.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 68 reviews
Pros mentioned:
Bluetooth, Picture quality, Setup
Cons mentioned:
Remote control
Rated 5 out of 5 stars
It's Amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I paired the M9700 with my Samsung SUHD 3D TV using a UHD HDMI cable, and set up was done in less than 5 minutes. This was amazing, because Samsung products, which I like very much, are sometimes a bit more involved than plug and play. Off to a good start, I then loaded Jurassic World on BD and was totally amazed at the quality of both video (True 4K UHD) and audio (Dolby True HD and DTS HD).
With a quick connect to your Wi-Fi, Netflix, Amazon, and other streaming sites are readily available. All you have to do is sign in to be good to go. Also, the M9700 can play CDs, mirror with your Android smartphone’s/tablet’s little screen onto the TV’s big screen, and it provides Bluetooth connection. Using the player’s remote, it turns on the Samsung TV (can’t speak to other brands) at the same time as the player; however, when you use the same remote to turn off the player, it does not turn off the TV….an annoyance, but not enough for me to downgrade the player’s performance.
For the price, I would have expected 3D to have been included, but I knew no 3D going in. Bottom line, the M9700 is a top shelf device providing excellent video and audio output…another Samsung job well done!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture quality. User friendly
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Plays 4k UHD crystal clear. Saved a ton buying this open box. Paired up nicely with my universal remote
I would recommend this to a friend
Pros mentioned:
4k
Rated 5 out of 5 stars
Wow
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This 4K player does it all. 4K movies look amazing, apps are great! Love it!
I would recommend this to a friend
Rated 5 out of 5 stars
impressive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This DVD player is expensive. But, in my opinion if you want a theater viewing experience this is a great buy.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent Video
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Player works as listed. Really makes our Samsung 55 inch TV come to life as colors and clearness.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great dvd player
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and sound quality. Bought to go with my new Samsung QLED Q90R 65 inch 4k tv.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
eas to set up great sound and picture
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was easy to set up with our Samsung 70" tv. the picture and sound are excellent.
I would recommend this to a friend
Pros mentioned:
4k
Rated 5 out of 5 stars
Ease of use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up & watching 4K DVD's is awesome , worth the money to spend on it !
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent for 4K movies
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is excellent for 4k movies. Appears so real! Definitely recommend!
I would recommend this to a friend
Pros mentioned:
4k, Picture quality
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Excellent Streaming 4K Blu-Ray Player
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine has it all - 4K, streaming, Blu-Ray, CD,s, DVD's, advanced audio (Dolby 7.1), HDR supported, BT, Wi-Fi, displays 360 degree photos & video, will scale lower resolution video upward, good color and picture for sure, surround sound capable, with, of course, apps to use Netflix, Hulu, YouTube, Amazon Prime Video, Google Play Video, Internet, various music services and many more.
In short, the M9700 Samsung 4K Blu-Ray player is a Samsung concentric hub for your home theater. In most cases, this device can be your only "box" in the media mix - unless you're a gamer then just add your game console of choice.
My only con is with the remote - it's small and simple to use, but mine seems to work sometimes rather than all the time. Don't know if that's just an intermittent connection in the battery case or something else. Also (I don't think this has anything to do with the 9700) my sound isn't synced with the movie (Blu-Ray or 4K) - you must have High Speed HDMI cables to your TV and sound system and I suspect my so-called High Speed HDMI cable is flaky. I didn't see any other reviewers comment on this so I'm convinced it's not the 9700. My suggestion is to be sure you have a bonafide High Speed/HD+ HDMI cable(s) on hand.
I would recommend this to a friend
Pros mentioned:
4k
Rated 5 out of 5 stars
Excellent picture quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the Samsung lineup! This 4k player is the best of the best!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
best player around, great upgrade to 4k , exceptional picture
I would recommend this to a friend
Rated 5 out of 5 stars
4k blue ray
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Samsung 4k blue ray player was a good investment
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works as it’s suppose to.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The set up was very easy and it works as advertised.
I would recommend this to a friend
Rated 4 out of 5 stars
Excellent Upgraded 4k Player
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent upgrade over Samsungs original 8500 model. This model is much faster.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Plays Clear video and bright colors.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
A good match for the Samsung 4k UHD TV and 4k UHD Blue ray DVDs.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome upgrade
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our first time buying a 4K player and I think we made a great choice. It is a lot faster to load other apps and watch our shows/movies.
I would recommend this to a friend
Rated 5 out of 5 stars
Top end machine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have enjoyed the devise for blue Ray’s but it also assists with Netflix etc in the way it is optically hooked up to my TV. Buy it you will like it.
I would recommend this to a friend
Rated 5 out of 5 stars
Upscaling and easy to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this product when my internet was not working and I am 100% satisfied with the player. With the right combo of surround sound and tv this player provides a great experience.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great Player!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Having had the opportunity to test this unit directly after the M9500 I can say it is better. In general this player is very good as well. Provides crisp video and easy menu operation.
In the Box:
- Samsung - UBD-M9700 Player
- Power Cord
- Remote (Batteries included!)
- User Manual
Operation:
The menu is slightly different from the M9500 with better overall operation and ease of use. Many of the actual features are the same so not much of a difference that I saw. Small fact is that the print on the remote is brighter on the M9700 vs M9500. Its a small detail but something that made usage better. Both units were able to be setup and used with a universal remote without a problem. The outside of the two units are identical from what I can tell but they are fairly long so take that into account if using within a cabinet. In our setup we cannot access the side USB port due to this fact so it is something to note. The DLNA feature is very quick for streaming pictures and videos from a Network Storage device. Streaming was quick and I did not experience any problems there.
Pros:
- Quality Build and Attractive Design
- Ease of Navigation
- Features
- Fast DLNA
Cons:
- USB Port on side
- Little Long
Overall a high quality, top of the line Blue-Ray player that provides anything you will ever need in a player and more!