Customer Ratings & Reviews
- Model:
- WE402NW/A3
- SKU:
- 6323484
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Washer/Dryer Laundry Pedestal with Storage Drawer, particularly its added storage and height. Users appreciate the ease of use and overall performance, noting its aesthetic appeal. While some find the price a bit high, many feel the pedestal helps with discomfort.
This summary was generated by AI based on customer reviews.
A must have!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must have for any front loading washer and dyer. Makes it easier to load and unload them and you get extra hidden storage. Big win win.
I would recommend this to a friendPedestal Awwsome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pedestal for the price! Compared to others on the market this one is an executional value.
I would recommend this to a friendPerfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing more to say but it fits perfectly under Samsung 4.5 washer Large and deep enough for laundry detergent
I would recommend this to a friendGreat Pedestals at a great price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were not going to get the Pedestals with the washer and dryer until we found out the price. Great price and a Great value. Thanks a lot Best Buy!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is very happy for you, Jlouria72! ^Jecca
Pedistools rais the unit quite a bit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid unit great mount options would definitely recommend getting measurements before hand
I would recommend this to a friendStand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a washing machine stand. What can I say about it?
I would recommend this to a friendNice size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it fits under the flex washer and dryer well, but the dryer cannot connect to it due to the size of the legs. Its perfect though.
I would recommend this to a friend- Cons mentioned:Price
Pointless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t understand why these are so expensive. I don’t see the point of them. I will be returning mine as soon as Corona leaves the country.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much for letting us know what you think about the pedestals! ^Jecca
Nice to raise. But horrible quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all. Went to lift it out of the box and boom it dented easily. I was able to pull it out but it shouldn't have been that easy.
No, I would not recommend this to a friendGreat addition to our front-load washers!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our front-load washers at an excellent price. The pedestal was easy to setup and install under both the washer and dryer.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to hear that the companion for you washer was added for your laundry experience. Thank you for being a part of the Samsung family. ^Cat
Delivery on schedule, no problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought separately from Samsung washer. Fast delivery as scheduled, well packed, no problems.
I would recommend this to a friendEasy to set up and nice feature for storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers didn't fully attach the bases to my washer and dryer. They left off close outs for the stands. The installers damaged the vinyl floors while installing the stands and washer/dryer.
I would recommend this to a friendPedestal for Samsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leveled by Best Buy delivery and absolutely no problems. I'm happy as my laundry area is not leve.l
I would recommend this to a friendUnhappy customer and worst service from BB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- We have ordered two pedestals matching to our washer and dryer over the chat, promised to for free install. - But when delivered, they didn't install these, first upset. - So, we called them for install, after some conversation, BB is agreed for install service. - After few days, BB GeekSquad showed up, rushed into the house with tools to install Washer / Dryer. We told them to the request is to install the pedestals, they said they will not do it, call the BB customer service again, second time upset. - So, we need to call them again and make appointment. The pain is every time they show up, someone needs to be at home, we accepted 3rd time inconvenience and made the appointment. - Wait for another shock. BB team showed up, these people are nice, opened the boxes half the way, then the biggest shock, these DON'T MATCH to the washer / dryer we have. Biggest SHOCK. So, the guy who ordered didn't do the right job, he selected wrong SKUs, just to place the order, don't care to listen to what I say/needed and promised to the extent he can just to place the order. Wrong SKU and false promise of free install. - So, called again, to pick up these two wrong ones and deliver two correct ones. - One more time inconvenience of someone to stay at home. - Next time showed up, people are not friendly, they just went inside laundry room, closed the doors, didn't care to what we wanted to say. They did some work, BOOM, new laundry pedestal has scratches on it. Where is the second pedestal? Well, they ran out of these, not in stock. The problem is not resolved yet, really looking for help. It has been almost 6 weeks, totally frustrated with BB service. Sorry for the bad review on the service, we tried to resolve over the phone, but it is not getting resolved.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment with your overall experience trying to get the pedestal installed.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Need deeper drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the bases were as good as the washer/dryer that they go with. For a 15" high base there is shockingly depth to the drawer. Cannot put a standard laundry detergent bottle in the drawer. They do pair well with the washer/dryer from fit and appearance standpoint and bring the loading height up to a convenient level. The lack of depth in the drawer is disappointing.
I would recommend this to a friendBrand response from Samsung
Posted .Hello RobT, we are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143707386) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Measure space first
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Side by side to wide for bi-fold laundry reach in. closet doors Drawers won’t open
I would recommend this to a friendGreat drawers for a small bathroom.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drawers looks good on my new dryer. It helps to have extra drawers on my small bathroom. I’m very satisfied on my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to hear that you have selected the companions for your washer and dryer to add to your laundry experience. Thank you for being a part of the Samsung family. ^Cat
Pedestal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I purchased for the house and it has been a blessing I would recommend to anyone.
I would recommend this to a friendGreat experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pedestals did exactly what they were supposed to do. Made loading and unloading the washer and dryer sooo much easier.
I would recommend this to a friendDoes not fit properly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pedestal did not line up with the dryer legs. Front legs on in the pedestal but the back dryer legs are out. They are off about 1/4 inch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how you feel about your dryer not fitting properly to the pedestal you've purchased. We want to speak with you more about your dryer to validate its compatibility with your pedestal; kindly supply us with your dryer's model.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147599800, to help our team pull up your information when you message us.
Have a great day.
-John