Customer Ratings & Reviews
- Model:
- WE402NW/A3
- SKU:
- 6323484
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Washer/Dryer Laundry Pedestal with Storage Drawer, highlighting its ample storage space and the added height it provides for easier access. Users appreciate the convenience and ease of use, as well as the overall aesthetic appeal. While some find the price a bit high, the pedestal is generally praised for its compatibility and contribution to a more ergonomic laundry experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Samsung pedestal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes loading and unloading the dryer much easier. Wouldn’t want to do laundry without it.
I would recommend this to a friend - Pros mentioned:Height
Pedistal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Item. Keeps Front load washer and dryer at the perfect height.
I would recommend this to a friend - Pros mentioned:Storage
Champagne washer and dryer pedestal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stands are nice, but they could be a little deeper for storage.
I would recommend this to a friend Great but product components don't align to all in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product. Only gripe is instructions tell you to slide the pedestal into place once secured to appliance. Even with the tape provided, it has rubber no-slip corners that won't let it slide so we had to get creative to move it into position.
I would recommend this to a friendClothes washer pedestal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a perfect match to the clothes washer it was bought for. The washer was purchased separately from another vendor so matching it was a priority.
I would recommend this to a friendWasher drawer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit to the washer easy to order online Pick up at the store was well organized
I would recommend this to a friendPedestal with drawer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the drawer and Geek squad is amazing! Delivered and installed. Very pleasant and respectful young men.
I would recommend this to a friendBreaking apart after only almost 2 yrs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things are supposed to be made for washer and dryer. It sucks cause we love them!!! We recently had a repair for our washer and the tech noticed ours are already breaking apart because of the weight of my washer and dryer. (Both have one of each) and thats not even 2 yrs from the date of purchase. My Bestbuy protech membership cant even do anything about our problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Cesseyrayce,
Thanks for your review. We apologize for encountering an issue with your Samsung washer. We would love to hear more about your experience so that we can use your valuable opinion to deliver an even better experience next time.
Please reach out with any further comments or suggestions you wish to share using the following options
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144920686) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
Why did I wait
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional add on i should have bought it sooner.
I would recommend this to a friendGreat value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They help my sore back, I don’t have to bend over. Very good price too!
I would recommend this to a friendNew Washer Defect L unorrected.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dec. 22, 2023 purchased large capacity Samsung washer/dryer at Best Buy affiliate Pacific Sales Feb. 8, 2024 W/D delivered and installed by non Best Buy employees. No operating instructions provided for washer Feb. .15, 2024 went to Pacific Sales to complain of incomplete rinsinsing cycle on large items. Instructed to add additional items(towels)!to balance load in drum. Feb. 22,?2024 returned to Pacific Sales with same complaint. ADvised to use other settings Feb. 28, 2024 same problem unresolved. Pacific Salesman initiates Samsung mnfgr. service request. March 6, 2024 Eugene from Teckton inspects washer, demonstrates controls and says all OK. Does not activate or conducts wash or rinse cycle. Advises Dryer vent tube is properly installed March 19, 2024. Problem still unresolved. Daniel from Teckton inspects water. Advises washer cannot wash bedding or bath mats. -_-Says to Use commercial laundromat for those items. Advises dryer tubing improper and test shows it’s operating at 80%. March 27, 2024 return to Pacific Sales with same complaint on washer.
No, I would not recommend this to a friend- Pros mentioned:Storage
Samsung Pedestal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect addition to our Samsung washer..large drawer
I would recommend this to a friend BB does not honor sale price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware, I purchased these on sale 4/30/21 with a delivery date in 3-4 weeks, ok I'm good with that but wait... I receive email 5/28/21 "Your order is taking longer to fulfill than we expected". Ok, not good news but I can wait. Now on 6/11/21 I receive this email "Delayed item(s) canceled." Yet I see they are still showing available on their website on 6/12/21 (full price btw), the whole point is they do not want to honor their sale price that I purchased these for. Long time customer
No, I would not recommend this to a friendDamaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was damaged, big scrape on the drawer but too late to return it.
I would recommend this to a friendwas missing 4 clips for the dryer to stay in place
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was missing 4 clips for the dryer to stay in place.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We're saddened that you had to experience this. To better assist you with this issue, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
The leg brackets and guide covers should be included with the pedestal.
Have a great day!
^Chrystel