Customer Ratings & Reviews
- Model:
- HD39J1230GW
- |
- SKU:
- 5431206
Customer reviews
Rating 3.4 out of 5 stars with 93 reviews
(93 customer reviews)to a friend
Customers are saying
Customers commend the notification feature for providing helpful alerts about completed wash cycles and potential issues. However, many users express dissatisfaction with the limited functionality beyond basic troubleshooting and connectivity problems with certain Wi-Fi networks. Some also find the adapter overpriced for its capabilities. The ability to monitor load progress is also a positive aspect mentioned by some users.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one for my washer and one for the dryer. Setup was easy but they basically just let me know when the cycle ends. Since the laundry is on the first floor, I can usually hear the cycle end tune.
No, I would not recommend this to a friend- Cons mentioned:Functionality
Rated 1 out of 5 stars
Don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I worked on it on and off for a week and never could get it to work with my IPhone. It was a total waist of money
No, I would not recommend this to a friend - Cons mentioned:Functionality
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work at all with common internet connections. Wish I would have read the reviews online before wasting money.
No, I would not recommend this to a friend - Cons mentioned:Functionality
Rated 1 out of 5 stars
Very disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work, customer service does not help, not worth a dime..
No, I would not recommend this to a friend Rated 5 out of 5 stars
Perfect for smart home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These arePerfect for our smart home Set up. I love how they connect automatically to my hubby and send a notification to my phone when laundry is done.
I would recommend this to a friendRated 5 out of 5 stars
Lets you know when load is done
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works across apple and android. Nice to know when load is done so it does not sit in washer and start smelling on hot day.
I would recommend this to a friend- Cons mentioned:Wi-fi connectivity
Rated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work like it says . Never connected to the wifi network or the app
No, I would not recommend this to a friend Rated 5 out of 5 stars
Samsung Wi-Fi Smart Home Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter is a nice feature and worth the cost but I seriously think Samsung should have just included it with their washers and dryers.
I would recommend this to a friendRated 2 out of 5 stars
Smart home adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Either the smart home app or this adapter does not work at all.
No, I would not recommend this to a friend- Pros mentioned:Load monitoring, Notifications
Rated 2 out of 5 stars
Not sure why
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my new washer and dryer (xx45K6500xx series). Setup was pretty straight forward once I figured out that these adapters were not compatible with my new AC access points. I was unable to complete the setup until I connected the washer and dryer to the wifi on an older (non AC) router. Maybe I could have gotten them to work on the newer access points, but wasn't really worth the effort to me, since the adapter doesn't talk directly to your phone app, but instead uses Samsung as a middle tier. This means that your phone and washer/dryer do not necessarily need to be on the same WiFi network. You have to do the setup for each new phone. So if you have two phones, you will do the security setup on the washer twice and on the dryer twice. On to functionality...once you have everything setup and talking, if you want to control your washer or dryer from your phone, you have to power on, close the door, and press the Smart Control button on each appliance…which is so much better than setting your washer or dryer cycles while standing in front of them. Btw, once the load is done, and the washer or dryer powers off, you will have to repeat the steps, including manually turning the Smart Control back on. So what do you get if you don't use Smart Control? You can monitor the progress of your wash/dry load, and you will get notifications if something goes wrong or the load completes. Samsung gets to monitor the appliances and collect data on how you use your washer and dryer. I can see this being useful in a roommate situation, or perhaps your in-house staff should be kept apprised whilst they perform other chores, or your house is so large that you can’t hear the annoying 30 second completions tones, or you have $50 burning a hole pocket and you just like technology, or you must obsessively monitor the status of your washing/drying, or you want to make sure Samsung is in the loop on your laundry…well then, these adapters might be just the ticket. For me they are a bit like adding a 5th tine to a fork…sure you can…but why?
No, I would not recommend this to a friend Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Allows to control the washing machine from the ground level of our home and mointor while out.
I would recommend this to a friendRated 5 out of 5 stars
Needed for Washer and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth buying for samsung washer and dryer. Would purchase again in heartbeat.
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with washer or dryer connecting. Tells you when it's done on the dot
I would recommend this to a friendRated 5 out of 5 stars
Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi alerts are good to have when you are always running around with Children
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my mom. She uses it all the time and loves it
I would recommend this to a friendRated 5 out of 5 stars
Smart laundry!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything else in my home is smart. Why not laundry?!
I would recommend this to a friendRated 5 out of 5 stars
Excellent Samsung WiFi Home Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problem at all with my Wi-Fi Home Adapter, love it
I would recommend this to a friendRated 5 out of 5 stars
Easy Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and connect to Samsung phone, etc.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product does what it says it will. Easy to use. Great
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this home adapter and I would recommend it.
I would recommend this to a friend


