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Samsung - Wireless Rear Loudspeakers - works with select Samsung soundbars (Pair) - Black-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 2089 reviews

85%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Great Rear Speakers for Samsung 3.1 Soundbar

    Posted
    PurplePrairieCat

    The sound from my HW-N550 3.1 Soundbar was ok but not too impressive. I searched for rear surround speakers that would pair with the soundbar. After reading some of the reviews, I questioned whether the SWA-8500S surround speakers would be a good choice. I talked to a Best Buy representative, and he convinced me to give them a try. I am extremely impressed with these speakers. I knew that they weren't truly wireless. the receiver module is wireless but you have to attach the two surround speakers using speaker wire that is provided. Attaching the speaker wire to the speakers is a bit tricky. If you push the wire in too far, it doesn't make the necessary contact. Also, the wire can pull out which no doubt is one of the reasons causing the often reported malfunction of the speakers after a few weeks of use. Pairing the speakers to the sound bar was difficult because the instructions given in the user manual are not correct. To properly pair, the receiver module is plugged in, and the LINK LED indicator will blink. The soundbar should be turned off. Then, the instructions say to press the VOL button on the remote control to the sound bar for about 5 or 6 seconds until the "ID SET" message appears on the soundbar. This does not work. The button that should be pressed is the Mute button. Once the right button is pushed, the LINK LED button becomes a solid blue. At this point, the receive module is paired with the soundbar. It appears that many customers are having problems with this issue based on the number of failures reported when trying to pair the speakers to the soundbar. Once paired, the rear speakers are controlled using the remote control for the sound bar. The soundbar must be set to Surround Sound using the SOUND MODE button. The Sound Control button adjusts the TREBLE, BASS, AUTO SYNC, REAR SPEAKERS ON, and REAR LEVEL. Changes are made using the UP and DOWN buttons. Many customers are reporting low rear speaker sound level. This is because they aren't adjusting the REAR LEVEL. Also note that the adjustments for the rear speakers are not mentioned in the HW-N550 user manual. Once the sound level of the rear speakers is set, adjustments should be made for TREBLE, BASS, and WOOFER. Several adjustments may be required to get the optimum settings. The sound quality is excellent with true high-quality surround sound. I am extremely pleased with the sound quality for TV, movies, and music.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, and when paired with HW- MM55C - Perfect!

    Posted
    Coachcat
    • My Best Buy® Member

    This is a mixed review of these speakers together with Samsung bar HW-MM55C from Costco. I decided to give this soundbar a try despite the bad reviews and because I owned a Samsung tv and also lots of this brand's stuff. I think the bad vibe comes because the soundbar manual can be a bit vague when it comes to setting it up. I must say up front that if you pair this soundbar with the SWA-8500S rear speakers you will have a great surround sound system without the hustle of moving wires around. Yes, the rear speakers are not entirely "wireless" , they are wired to a true wireless receiver where they also get their power from! A lot of people are not happy with that but think if you will have them truly wireless, than you need to charge them since they will need to have a battery to work, right? And if you forget to do it, well you may run out of juice right in the middle of your movie! Now, back to setting the bar: the initial part with the powering off the subwoofer and soundbar connections is easy and straight forward. Adjusting it to get the most of it is the tricky part: I used a HDMI cable to the ARC connection because the tv remote control will work best this way, while with the optical cable will power on but not off somehow!? The best sound for my ears will come out if you setup your TV SOUND on PCM than DTS 2.5, although is a very little difference from the Dolby Sound. Next I worked up my levels of subwoofer to +6 and treble to +5, set the sound mode to STANDARD and went to YouTube to give it a try: "music to my ears"! If you expect the live tv to sound awesome than you can wait for a long time. The greatness of this soundbar will shine on your movies, Netflix, Prime etc or music either streamed or through your bluetooth! But the BEST SETUP is if you add the rear speakers for surround and believe me for just under $350 all together you got yourself a GREAT HOME SOUND SYSTEM!! Since I been writing this long review (my first, that's why :)), I will add here also the QUICK SETUP for the SAMSUNG REAR SPEAKERS SWA-8500S: 1. Power OFF TV 2. Power OFF SOUNDBAR 3. Power ON REAR SPEAKERS with flashing blue light 4. On Soundbar remote control press MUTE ( right in the middle of volume +,- button) for more than 5 seconds until the Soundbar shows the ID SET message. Now take your finger off Mute and Power On the Soundbar and that should be it. 5. Now go to Settings button on Soundbar remote and press until you get to "Rear Speakers" and now press the UP on the Middle Circle to get the level up to +4 or +5, up to +6. Next press Surround on your remote to ON and that should be it! Good luck and hope you will enjoy your sound system as much we have!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does It's Job

    Posted
    BigC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this with a little bit of hesitation considering the mixed reviews from people. Things like "you can't change the volume" or "they don't work with my system" put me on the fence. I can say after having these for a few months, I love them. They do exactly what they're supposed to do. They add that extra layer when you're watching an action movie. You can literally hear things as they happen in the background. I watched a movie where there were explosions and helicopters, etc everywhere and the sound of the helicopters flying overhead even if they weren't on the screen was crystal clear. They also make it possible to hear the conversation when the characters are speaking really low for whatever reason. I paired these with my Samsung sound bar and together they have enhanced the entertainment experience. The instructions are VERY irrelevant however after exploring on my own, I discovered the volume control as well as how to turn them on/off for those times I'm not needing the theater sound. To adjust the volume, press the config button (cogwheel) and cycle through the settings (Treble, Bass) until you see Rear Speakers. From here you can turn them off/on, and pressing again gets you to rear speaker volume. Using the UP and Down arrows that are above and below the Play button in the middle of the remote you can turn the volume up to I believe a 6 which is PERFECT or as low as -3 or something which is fine for those times when the action is so intense that your walls are vibrating. I'm happy with my purchase and would definitely buy these again in the future if necessary for another room.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Surreal Instruction Manual

    Posted
    Griz
    • My Best Buy® Elite Member

    This is really an addendum to the review someone posted three months ago giving directions for hook up. It is absolutely incredible that Samsung could ship a product with such poor instructions. That previoius review got me started in the right direction, but needed to update some of the instructions that are relevant to the HW-M55 sound bar. First off, upon plugging the rear speaker receiver in the flashing blue light would not stay flashing - the red standby light came on. So (and, remember the soundbar needs to be OFF to start -- so, I used a paper clip and stuck it in the reset button on the back of the rear speaker receiver to get the rapidly flashing blue light. Then, it tells you to push the volume button for 5-6 seconds to get the ID SET message. Well they're not clear, but this means press the Volume button DOWN - do not toggle forward or back - it's the same maneuver for the mute function. The ID SET flashes momentarily and then turn on the soundbar and it should pair and get the solid blue light. Now here's where there's absolutely NO guidance in the manuals. You need to use the GEAR button on the remote. As you press it will cylce until you get to "Rear Speakers ON". If OFF, use the round pad around the =/play button to press up to ON. Then using the GEAR button cycle to Rear Speaker Volume (I think it might just say Rear S 0, then using the round pad and the up/down functions boost that volume up to at least 4, I've got mine at 5. Note that this gear button can be used to adjust treble, bass, etc. but I just left it at defaults. NONE of this is covered in the manual. So after doing all of this, it was late and everyone else in the house is asleep so I really can't check out sound quality yet. Perhaps I'll add to this review once I do.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EXCELLENT SOUND

    Posted
    HeaterHenry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our Samsung 4k H.D. T.V. wasn't loud enough on certain channels to hear all of the dialog. The solution was the matching Samsung Sound Bar, which made everything loud enough, however, the sound bar doesn't provide true surround sound, the solution to that was this matching Samsung Wireless Rear Speaker Set that included a wireless subwoofer. Simply plug the rear speaker receiver into an electrical outlet and do the same for the subwoofer, quickly and easily pair them both to the soundbar via bluetooth and away you go. Perfect, clear and loud enough full surround sound for any small to midsize room without the hassle of having to run wires everywhere. The nice thing about buying Samsung products from Best Buy is that everything matches and just easily all works together without any problems. And Best Buy's employees know exactly what pairs and matches, so there is no guessing required by the buyer. The only drawback is that neither our Samsung T.V. remote control or our Comcast remote control is able to operate the soundbar, and or the rear speakers and subwoofer, so after you turn the T.V. on you have to turn the sound system on via the sound system's remote control and adjust the volume accordingly from the sound system's remote control.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    These do their job

    Posted
    kinoini
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought these as an accessory to the M550 soundbar. Pairing was seamless and the whole rig was set up in minutes. The thing about surround speakers is they are supposed to add to your viewing experience, not be the star. And that's what these do. There is no volume adjustment on the speakers: that is controlled through the soundbar remote. When the source (cable/satellite box, Blu-ray player, etc.), TV and soundbar settings are properly set, these produce separate sounds from each speaker. This means you truly have 5 separate channels, plus the .1 sub. If you are not using surround, all 5 speaker play the same sound. These connect to the bar via Bluetooth, but still require wires from the base to the speakers. The ends of the wires connecting to the base are "plugs", not bare wire, and are color coded. The ends connecting to the speakers are bare, but pre-twisted and color coded (positive and negative) making it easy to connect. This presents somewhat of a problem in that if the cables are too short (which they were for me) you can't just swap them out for your own...of course you can pig-tail them with additional cable, but that's not the purpose of this plug-and-play kit. Overall, these are the perfect add-ons for a soundbar.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent but not great, read my tip!

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I paired this with the Samsung n650 and they sound fine. It definitely gives you plenty of surround sound. I’ve had surround in the past and you could barely hear anything, but that is definitely not the case here. I turn these off while listening to music because they don’t sound as good as the sound bar when it’s playing music by itself. This is very easy to do with the settings button on the remote once you figure it out. Hit settings (sprocket icon) until “rear speakers” comes up. Then click the arrows (next to OK button) up or down. To change the volume of the rear speakers, do the same thing but hit the “woofer” button up or down. The speakers are wired to a small rectangular box that is wireless to the sound bar, but the box needs to be plugged in. I put the box under my couch and then mounted the speakers on either side of the couch. A sofa table behind the couch would work too but you’ll need a plug nearby. The wires are not very long, but they do make it almost the full length of my sectional. I’m happy with the purchase given the price and performance with the n650, which is also great sounding.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Addition To Samsung Soundbar

    Posted
    FranzJ

    I was looking for a decent quality and sounding surround sound system with minimum of wires to go with my Samsung Smart TV. I researched several and decided on this Model: New! Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer - Black HW-M550/ZASKU: 5754514 setup due to quality of sound, minimum of wires and easy setup, the fact it was a just released new item and it was Samsung. The setup was simple, some tinkering to figure it out but very intuitive. I experimented with placement of the wireless sub woofer and in the end have great quality sound and deep base. You actually have separate control of volume of the sound bar and the sub woofer to achieve optimum levels to your preference. I then added the New! Samsung - Wireless Rear Loudspeakers (Pair) Model: SWA-8500S/ZASKU: 5754510 and voilà I had a great surround sound system with sound coming from every direction with a very clean "almost" wireless setup. Note: there are about 12' speaker wires running from the wireless rear remote receiver to the 2 rear speakers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect add-on for the Samsung soundbar

    Posted
    Jaws3810
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    These are the perfect addition to your Samsung soundbar. The only reason I rated them 4 instead of 5 stars is this: the wireless subwoofer immediately saw the soundbar as soon as I plugged in the power and connected flawlessly. The satellites however, just sat there with a blinking blue light searching for the soundbar. Don't even look at the manual for the soundbar for help connecting them (there is a section dedicated to the satellite speaker system), it doesn't really help. The manual that comes with the speakers is a lot more specific, but it could be clearer in it's language that the volume and subwoofer buttons not only toggle up and down to adjust volumes, but they push in to allow access to setup menus, like manually connecting the satellite system to the soundbar. Or maybe I just was misreading what I thought I was reading. Once I discovered that, setup was fast and easy, I just don't understand how the subwoofer connected automatically and the satellite system needed to be connected manually. Otherwise a perfect addition for listening to movies, etc. in 5.1!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid surround sound for the price.

    Posted
    Jefe
    • My Best Buy® Elite Plus Member

    Bought this package at the same time as my Samsung 3.1 soundbar with wireless subwoofer. I had everything unboxed, set up and jamming within 15 minutes. These wireless rear speakers put out respectable volume for my room, which is 12 x 20. They aren't powerful enough to fill an auditorium, but weren't designed to do so, either. The complaints some have made on here about volume are way out of line with the reality of the product. Unless you're trying to cause hearing damage, these are plenty loud. Not having to run wires to the back of the room is a huge benefit. The speakers do connect to the wireless module/amplifier with wired plugs, but these can be hid unobtrusively. In my case, I let them dangle behind a bookcase and the speakers sit on top. All volume adjustments can be made through the Soundbar's remote control. The speakers pair automatically with the soundbar when powered up. No hassles. Recommended.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Issues connecting

    Posted
    klt3505
    • My Best Buy® Elite Plus Member

    Tried repeatedly, to pair with the soundbar and had no luck. Could never get the ID Set to show on the soundbar. Contacted Samsung and troubleshot it and was finally able to get a solid blue light indicating successful connect but no sound from the rear speakers. The soundbar allows options for HDMI or digital optical and since the digital optical on tv wont stay plugged in we opted for the HDMI. Everything on the soundbar works but no sound from paired rear speakers. Support said that to get it to work you have to use the digital optical. WHY would you not include the fact that if you want to be able to use the rear speakers that you must use digital audio instead of HDMI for the soundbar connection in the instruction manual for the soundbar or rear speaker kit? When asked if there was an adapter such as an HDMI to digital audio or switch, the answer was they did not know if it would work. Extremely disappointed. Also, have no instructions on how you can change the volume of the rear speakers in the instruction manual.

    No, I would not recommend this to a friend

    • Brand response

      MrSamsung

      klt3505,

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
      I hope these tips help to solve your issues. For further assistance, please contact our Customer Support at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Rating: 4 out of 5 stars

    Impressive Upgrade for Soundbar w/ Surround Sound

    Posted
    AustinDesigner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was a little concerned about getting the rear speaker set after reading through reviews. With Best Buy's return policy, I decided to pick them up and give them a try. While the wireless receiver required a manual pairing to my sound bar, the sound synced and the surround effect was noticeable right away. The more I scrutinized the sound from the rear speakers, I noticed that for the speakers were just duplicating the stereo sound of the front channels for a lot of programming. After trouble shooting, I can confirm that my Samsung HW M450 can support true surround sound with these rear wireless speakers. It required me to adjust the settings on my streaming box to output audio in Dolby Digital and DTS. Otherwise it was defaulting to a simple stereo setting.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    DanTheMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Let me just first start off by saying that these speaker are more then worth the low price. I purchased a samsung m450 2.1 soundbar and absolutely loved it. When I discovered that the soundbar had optional rear surround sound speaker I researched them immediately. Something didnt add up a 160 watt system and alot of people complained that they weren't loud enough. Well i should have know this is because know one takes there time. You can very simplely make them louder then you soundbar so loud i had to turn them back down alittle. On your soundbar is a settings button click that until it says rear speaker level and you can adjust accordingly. Best money spent. Your going to love the surround sound experience.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    A cellphone speaker has more power

    Posted
    JOKSTER543
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Absolute garbage system. The speakers themselves produce almost no sound unless you put them directly behind your head. Even during the loudest scenes in movies they fail to deliver anything worthwhile. Only when putting them within a few inches to your ear will you begin to even hear anything come out. This is with them turned up to the highest setting possible (+6 on a HW-M360), with every sound mode/surround sound/base and treble configuration possible, and with 5.1 source audio. So the content isn't to blame here. I tried fiddling with the wires, making sure they weren't in too far. Making sure they metal was properly contacting, making sure the plugs were correctly seated in the receiver. I even tried testing the receiver with other speakers, only for them also fail to produce any worthwhile sound, which tells me it's the receiver that is at fault here. It's baffling how they could be sold like this. A cellphone speaker can, and does, go louder than this. Believe the other reviews that say these are too quiet. I wish I did.

    No, I would not recommend this to a friend

    • Brand response

      MrSamsung

      JOKSTER543,

      Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.

      Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
      3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
      4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.

      I hope these tips help to enhance your audio enjoyment.
      Should you need further assistance with this issue or other features, please contact Samsung Customer Support via one of the following options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      -Samsung Ambassador Samsung

  • Rating: 4 out of 5 stars

    Small Space Surround!

    Posted
    MrDurden
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I took advantage of the deal to pair these little speakers with the soundbar I purchased. Upon opening the box I was a bit surprised at how small the speakers were. I was skeptical how they would sound or if they were worth the add on price. But, I'm pleasantly surprised! They add a subtle, welcome dimension to the listening experience. I've placed mine directly on my living room chair, which seems to work well for my 500 sqft studio loft. I'm unsure why they're called wireless though. I mean, they're easy to move and place anywhere since the power unit that connects to the soundbar via bluetooth can be put where you like, under the chair in my case, but the speakers themselves still have to be connected via wires to the power unit. So, kind of a silly marketing ploy. Wireless to me means without wires but I suppose the argument could be made that the wireless claim is in reference to how the power unit connects to the soundbar....I guess it's neither here nor there. Overall, happy with the purchase and the additional value the speakers add to my television viewing experience.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    very nice addition; could be better

    Posted
    RedRedWine
    • My Best Buy® Member

    My set-up is in a 20x22 one-room cabin with the TV & big-box-model-# Samsung soundbar in one corner, and these extension speakers diagonally on the far wall. Make no mistake, these are tiny speakers, and I placed mine on top of the kitchen area's wall cabinets. Here's one good thing, with the RF (not IR) connectivity I was able to put the receiver inside (INSIDE!) the wall cabinet above the wall-mounted microwave (they share the 120v wall outlet). Even in its hidden location, I've had no problem with connectivity. OK, so why only 4 stars? While the soundbar allows you to adjust the volume of these added rear speakers, it does NOT allow you to fine tune and balance the left/right volumes. If someone from Samsung reads this, maybe a software upgrade could permit this? It's a rather important adjustment for a quality audio system.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I expected more

    Posted
    Tripn2311
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I think I overestimated the quality of these speakers. My last two setups were both Samsung Blu-Ray players with 5.1 Surround Sound. Maybe I was expecting the same quality of sound when I'm adding like 2, barely 4", small speakers for background noise. I have several speakers I could use instead but I'd have to cut and splice wires since the Samsung receivers only take a certain plug instead of just a positive line and a negative. For now I'm gonna leave it. After some tweaking, I finally was able to hear the Surround Sound a lot better. My opinion is that you are mostly paying for the Wireless receiver. Then they give you 2 cheap speakers to connect to it through a wire. So the item isn't quite what you think it is. You get a small receiver to put near a power outlet, but then you gotta wire up your speakers meaning you'll have wires involved.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not too bad

    Posted
    Derick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So I've done a lot or research before making this purchase and let me say....For me, THE SPEAKERS ARE NOT THAT LOUD and yes, I've turned the rear speakers all the up to 6. With that being said, again...I'm happy with my purchase. They aren't loud but they're low enough to creep me out when im playing COD or watching a movie. I forget that they are there and then all of a sudden, you hear a noise that sounds like it coming from out side (which I love) and will have you looking like a paranoid crazy person until you remember that you have speakers mounted behind you. I mounted mine on the wall using the Rocket Fish wall mount (great product). The speakers are fairly small which is perfect because they don't look like 2 big black boxes hanging from the wall. Perfect speakers if you're looking for those low branch on the floor cracking when stepped on or the laughing in the background sounds. All in all, I'm happy with my purchase!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not Wireless

    Posted
    CHerm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I’m into Samsung. No complaints. This is NOT wireless rear speakers. The base is wireless and pairs with sound bars no problem. The speakers have to be wired to the unit. I had one set where I was able to take advantage of a drop ceiling, but when trying to return a second set to Best Buy, they said I was part of a bundle and my options were to return everything (tv and mounted sound bar working flawlessly) or to pay them, yes you read that right, pay them $10 to take the speakers back. Samsung doesn’t advertise this particular product well, but if you can hide wires, they’re pretty good. Best Buy is losing a customer from me with that whole pay us to return. 3 TVs and home theatre systems doing jobs past yr. Will go elsewhere.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      CHerm:

      Thank you for purchasing the Samsung SWA-8500S Wireless Rear Speaker Kit. I am very sorry for any confusion about the wireless description.

      Most consumers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The SWA-8500S Kit eliminates that hassle. Connect the SWA-8500S rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.

      For complete setup instructions, please refer to your User Manual or go to this link:  https://www.samsung.com/us/support/answer/ANS00077500/

      If you need further assistance or have questions, please feel free to reach Samsung Support via:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thanks for choosing Samsung. I hope this reply was helpful.

      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    Great Addition and Great Sound

    Posted
    Spencerdl
    • My Best Buy® Member

    The Samsung 8500S 2.0 Wireless Speaker System is a great addition to my Samsung N450 Soundbar and Samsung 55" 4K UHD Smart TV. It enhances my overall viewing and listening pleasures. The pairing of the 8500S was a little challenging at first because the instructions are not very clear, but I figured it out and haven't had any problems since. Basically just reset your soundbar before connecting with this system and pairing should be easily achieved. The surround sound is great and more prevalent on certain movies, shows and sporting events. I have my 8500S rear speakers (Soundbar description) sound level set on +3 and after some adjustments, which takes time, makes this entire Samsung set up enjoyable. Recommend

    I would recommend this to a friend