Customer Ratings & Reviews
- Model:
- SWA-8500S/ZA
- SKU:
- 5754510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clear sound jst wish I could add two more to it
I would recommend this to a friend - Pros mentioned:Sound quality
Gave surround sound I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this surround sound on this system. Great for games.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Give you the feeling of a the surround sound in a theater
I would recommend this to a friend - Pros mentioned:Sound quality
Back speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice set of small rear speakers. Easy to install and great sound
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with it nice quality & amazing quality of sound
I would recommend this to a friend - Pros mentioned:Easy setup
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to setup and configure with my samsung sound bar
I would recommend this to a friend - Pros mentioned:Sound quality
Great surround for low price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On my budget these speakers provided a great sound for a low price
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar with rear sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second Samsung soundbar purchased, very satisfied again
I would recommend this to a friend - Pros mentioned:Sound quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great with my tv and put out great sound.
I would recommend this to a friend - Cons mentioned:Volume
this are ok, but a little too low on the sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they paired up with my samsung bar pretty easy but the volume is too low and not really what I was expecting.
I would recommend this to a friendBrand response from Samsung
Posted .rcgarcia:
Thank you for purchasing the Samsung Wireless SWA-8500S Rear Wireless Speaker Kit. I am sorry to hear that you did not experience the full potential of the surround sound system.
By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.
4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
a. For example, if you are connected to the Samsung Harman Kardon HW-Q70R, you would press the Sound Control button on the Q70R remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope these tips help to enhance your audio enjoyment.
Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Easy setup
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Synced perfectly and easily with the Samsung sound bar.
I would recommend this to a friend Small and discrete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A suprisingly small addition to my soundbar. The compatibilty is a challenge as my soundbar has a different signal and i have to contact Samsung to figure it out.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product that delivers great sound and easy to install.
I would recommend this to a friend - Pros mentioned:Wireless
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love not having the mess of all the wires and the sound awesome
I would recommend this to a friend - Cons mentioned:Volume
Samsung Rear Speakers not very loud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected the rear speakers to be more obvious. When I check to see if they are working, sound is coming out of them, but it isn't very loud.
I would recommend this to a friendBrand response from MrSamsung
Posted .Schmitty,
Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.
Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
As for the random disconnection between Soundbar and subwoofer, placement of the devices is often an important factor. Please try to bring the units closer together, and move large items that are in between the line of sight of each other.
I hope these tips help to solve your issues. For further assistance, please contact our Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound added to our television watching experience
I would recommend this to a friend - Pros mentioned:Easy setup
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super easy setup, would recommend to everyone.
I would recommend this to a friend - Pros mentioned:Easy setup
Great little speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These rear speakers easily connect to sound bar.. worth buying.
I would recommend this to a friend Okay when
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice speakers but not truly wireless, set up was a little tricky but it works now. Will be connecting small amplifier to boost low audio.
I would recommend this to a friendMove in close
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me a while to get it to pair with sound bar, had to get it close to pair. Works fine after that, moved to rear of room after pairing.
I would recommend this to a friend
