Customer Ratings & Reviews
- Model:
- SWA-8500S/ZA
- SKU:
- 5754510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Very good product, I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, I have at the beginning a problem to set it up. But I called the customer service, they help me out through the process, and all worked out.
I would recommend this to a friendIts pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok, wish I had waited until after I bought the new TV, i would have went with a bigger setup. But it works just fine!
I would recommend this to a friend- Cons mentioned:Volume
mediocre speakers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it to pair with my samsung sound bar. Pair was somewhat of a process, but it worked. Sound quality is mediocre. Most of time, I can't hear much even with volume all the way up. Perhaps, surround sound was not meant for sounds bar, but it has not met my expectation.
No, I would not recommend this to a friend - Cons mentioned:Volume
Doesn't improve sound like I thought it would
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't improve sound like I thought it would. Would have like to adjust the volume separately from the sound bar.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .SAZemo,
Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.
Please know that you can increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
For further assistance, please contact our Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
- Pros mentioned:Easy setup
Samsung speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low volume on the speakers. Better note it is extremely easy to hook up
No, I would not recommend this to a friend Good rear fill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good 'rear fill' option to use with my Samsung soundbar/woofer system.. but would be better if more control to fade front speakers exsisted in soundbar.
I would recommend this to a friendGood Soeakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isn’t bad, but they weren’t worth the price I paid. The ones we had before this surround sound were better quality for less money.
No, I would not recommend this to a friendGood add on product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a sound bar but it wasn’t quite getting it we needed a little more. So we went to the store purchased this item and it made a nice difference.
I would recommend this to a friendAwesome surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to move my Samsung sound bar up from 2.1 to a 4.1 surround sound and these speakers did not disappoint. Great clarity in a nice compact size.
I would recommend this to a friendGood, relatively cheap speakers
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because they paired easily with my sound bar/ subwoofer. Gets the job done well in our small living room
I would recommend this to a friendNot really wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is actually wireless it has wire. It connect to the sound bar wireless but the set comes with wires that aren't really that long
I would recommend this to a friendBrand response from Samsung
Posted .None60617:
Thank you for purchasing the Samsung SWA-8500S Wireless Rear Speaker Kit. I am very sorry for any confusion about the wireless description.
Often times, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The SWA-8500S Kit eliminates that hassle. Connect the SWA-8500S rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
For complete setup instructions, please refer to your User Manual or go to this link: https://www.samsung.com/us/support/answer/ANS00077500/
If you need further assistance or have questions, please feel free to reach Samsung Support via:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These rear speakers add a little something extra to the surround sound from this sound bar. Very easy to connect and they are sollid Samsung speakers.
I would recommend this to a friendGreat sound for a small footprint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers are so much more compact than we anticipated. For such a small speaker, these are pretty powerful! Our living room now feels like a movie theatre with the surround sound, and these are tucked away & unnoticeable.
I would recommend this to a friendGreat Sound and Volume but Spotty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike all the other reviews, I found the volume and sound quality to be great for my living room. It's amazing the change to surround when you aren't use to it. Really fills the room. That said, I did end up returning them because they kept cutting in and out. Would work for a few seconds then go out a few. Messed with the wires, moved the receiver closer. Eventually gave up and returned. Thinking about just buying 5.1 and being done with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Brandall12,
Thank you for your review of this Samsung Rear Speakers. I am sorry to hear that it did not work out for you and you have returned it.
Your overall customer experience feedback is important to us and we will document your concerns.
Please know that Samsung products are engineered to the highest standards of performance and quality and we back the speakers with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to have you as a customer again soon.
- Samsung Solutions
Tiny but effective rear speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I was not sure at first, After watching some HD movies that take advantage of the rear channels, These little speakers put out great background sound that adds to the TV experience.
I would recommend this to a friendWorks as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, synced easily but they are small speakers that work fine for my bedroom surround system.
I would recommend this to a friendGood additions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already had the sound bar and woofer and they were great additions to my tv. These speakers are great additions that even out the sound distribution
I would recommend this to a friendRear speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought the sound bar, I should have bought the rear speakers also. It makes a difference in the sound.
I would recommend this to a friend- Pros mentioned:Price
Basically okay for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found them adequate for the price sounds great not bad looking and it fit perfectly into my environment
I would recommend this to a friendBrand response from Samsung
Posted .Blackice7,
Thank you for purchasing these Samsung Wireless Rear Loudspeakers.
If there is anything we can do to assist you and provide solutions to improve your experience, please contact Samsung Support via any of the below options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
~ Samsung Solutions
Okay speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these for the set I have and it works well. The only problem I have is the wiring for the speakers.
I would recommend this to a friend
