Customer Ratings & Reviews
- Model:
- SWA-8500S/ZA
- SKU:
- 5754510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
Nice added audio.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second set I purchase. I have this already setup in my room and now have purchased these to add to my second Samsung sound bar in my office. Love them, they aren’t overpoweringly loud and perfect for a room. Highly recommend.
I would recommend this to a friendSurrounding you with greatness!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these speakers in addition to the sound bar we purchased! They were a little difficult to setup, but one phone call with Samsung, and we were in business. The speakers are not as powerful as I would like, but it’s ideal for adding more sound in the room.
I would recommend this to a friendWork great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my Samsung sound bar and they work perfectly. Not for audiophiles but good for sports and movies.
I would recommend this to a friendGreat wireless rear speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the wireless rear loudspeakers to go with my Samsung “8000” Tv and my Samsung 3.1 channel with wireless subwoofer. It was very easy to pare the rear loudspeakers with the Samsung sound bar. I did have to talk to the Samsung specialist to adjust the sound level to a higher level.
I would recommend this to a friendNot as loud as I expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Today's surround sound is NOT was it was say 10 years ago. About 2010 there were DVD with apps that offer surround sound, 5 channels & when you watch a movie they sounded well, sound loud and it was a good experience. Today I no longer have that type of set up so I find myself buying these set up (I also bought the 3.1 soundbar with woofer) and am just OK with them.
I would recommend this to a friendBrand response from Samsung
Posted .Nomar:
Thank you for purchasing the Samsung Wireless SWA-8500S Rear Wireless Speaker Kit. I am sorry to hear that you did not experience the full potential of the surround sound system.
By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.
4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control. Press the Sound Control button on the soundbar remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope these tips help to enhance your audio enjoyment.
Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Not quite as loud as I would want. It could just be how far behind me I had to mount them with the layout of my room.
I would recommend this to a friendgood value for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box. Works fine,connects easy. Reviews are based on 25 points to account& amount of words in review.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers to complete surround sound. They are wired to the box but that is all the wires required. Clean look
I would recommend this to a friend- Cons mentioned:Volume
Beware of this purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware. Even cranked up as high as possible and sitting right next to them, it's difficult to hear sound from these speakers. Also, the sound keeps cutting out -- even though the unit is connected to my soundbar. Sound comes back eventually, except 5 days ago when it cut out and hasn't come back on. Spent nearly an hour with Samsung support trying all the things I tried on my own. FYI: Internet has many reports of this problem: Sound cuts out even though unit is connected via Bluetooth to soundbar. So, Samsung is sending someone to pick up these $70 speakers and try to repair them. If Samsung decides there's nothing wrong with them, I have to pay a fee. Bet it would be a lot cheaper to just send me new $70 speakers under their warranty. Beware.
No, I would not recommend this to a friend - Cons mentioned:Volume
Not great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great sound as expected. Need to put volume to more than 50 for better sound live streaming mivies
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Vijay,
Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.
Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
I hope these tips help to improve the sound and volume. For further assistance, please contact our Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
- Pros mentioned:Small size
Need a soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So you need to buy a soundbar with this. I like the size.
No, I would not recommend this to a friend Rear speakers...great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are great, had to reinstall since the cables got chewed up by cat before I had a chance to put up cable cover strips...so easy to install and link to sound bar. Note that cable cover strips are necessary if you have pets that like to chew on wires!!!
I would recommend this to a friendGood sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Does have wires off unit to speakers but they're small enough to hide easily.
I would recommend this to a friendA good addition to your Samsung soundbar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to add these speakers to your existing or new Samsung soundbar enhances the surround sound to any room.
I would recommend this to a friend- Cons mentioned:Volume
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren’t as loud as I expected but still they are alright
I would recommend this to a friend - Cons mentioned:Volume
Ok System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok but they need to be turned up loud enough in order to hear them on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TDOUBET:
Thank you for sharing your user experience of the Samsung SWA-8500S Rear Loudspeakers.
Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
3) Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
If you need further assistance, please know we are here to help. You can reach Samsung DAV Support via:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Pros mentioned:Sound quality
Great way to add surround
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to add surround sound to your media room connect easily to Samsung sound bar
I would recommend this to a friendBrand response from Samsung
Posted .JGreene:
Thank you for purchasing these Samsung Wireless Rear Speakers. I am glad that you are happy with the experience.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Thank you for choosing Samsung.
- Samsung Solutions
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for any Samsung sound bar! The pairing process is very easy and the volume output is just right! This kit makes a huge difference when watching your movies. For the money, you cannot go wrong!
I would recommend this to a friendNo problems whatsoever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You do need to make sure the model you want to pair this with actually supports it, but if it does then it sounds great with no delay and weird issues. bought open box for a steal alongside a samsung 2.1 soundbar setup (model HW-M360/ZA)
I would recommend this to a friendGreat addition to soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adding these speakers is a no brainer. It's a cost effective upgrade. I especially enjoy hearing loud music more now.
I would recommend this to a friend
