Customer Ratings & Reviews
- Model:
- SWA-8500S/ZA
- SKU:
- 5754510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Ok for the sale price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume from speakers is weak even when set to max. Also doesn’t always stay on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Yogc:
I am sorry to hear that you did not experience the full potential of the surround sound system.
Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
I hope these tips help to enhance your audio enjoyment.
Should you need further assistance with this issue or other features, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Samsung Solutions
Decent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you figure out how to adjust the volume on the speakers they are great
I would recommend this to a friendAffordable surround sound...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 3.1 Soundbar, Subwoofer & rear bluetooth speakers are a real value item! Stylish, Easy to pair, plug & play
I would recommend this to a friendA sound bar us not complete without a rear speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the sound bar you have to get rear speakers. Samsung have it going on. For a nice price you can rock! Hear EVERYTHING! For real! Put on stands or On wall or just on a nightstand end table. A must.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our home is pre-wired, so it kinda misses the point. The receiver is wireless, but the speakers need to be wired to it.
I would recommend this to a friendeasy setup, great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.integrated easily with my Samsung 2.1 soundbar. makes listing better without having to turn up the TV too loud.
I would recommend this to a friendOk for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers are ok. Not powerful enough to notice unless you actually try to listen for them.
I would recommend this to a friendThe finishing touch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up the hw-m550 sound bar and sub, and these to give it a little extra bang for the buck. I didn't realize that they would make it sound like a complete home theater system. The whole set up is amazing and pairing was a breeze, it was definitely a good buy.
I would recommend this to a friend- Cons mentioned:Volume
Average
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special can barely hear them sometimes. Wish they were louder.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Manny:
Thank you for sharing your review of the Samsung SWA-8500S Loudspeakers.
Because the subwoofer is designed to pick up and amplify low frequency sounds, you won’t always hear it. To test if the sub-woofer is working properly, we recommend you play a Blu-ray or UHD DVD movie with plenty of explosions, and place your hand on the subwoofer. You should feel vibrations as the unit receives and transmits the incoming audio from the content. Another good test is to play music content with deep bass via Bluetooth connection, as it is not dependent on “effects” decoding.
Should you need further assistance with setup or operation, please know we are here to help. You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for Soundbars) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thanks for choosing Samsung.
Great way to complete your sound system.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to upgrade my sound bar, and it was worth it. They aren't as loud as I would like, but once I figured out how to change the rear speaker volume on the sound bar it made this purchase a no brainier.
I would recommend this to a friendGood rear system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this when there was a promotion. I am currently using this rear speakers along with 3.1 sound bar and I do not have a single complain (I guess it really depends on how much you spent to purchase this item). Wait for a sale, then you wont regret it.
I would recommend this to a friend- Cons mentioned:Volume
Surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was okay. No way to adjust the volume so it's hard to hear it sometimes
I would recommend this to a friendBrand response from Samsung
Posted .Nitebreed:
Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.
Please know that by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference: 1. Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2. If the source has surround channels, select the desired Sound Mode from the Soundbar remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE.
3. Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
4. Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control. I hope these tips help to enhance your audio enjoyment.
Should you need further assistance with this issue or other features, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
- Samsung Solutions
Great Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these at the same time as I purchased the Samsung Sound bar and got an awesome bundle deal! Best Buy usually runs these as an add on and usually discount when purchased with a sound bar. Easy to pair and are great for music and movies!
I would recommend this to a friendGreat compliment to my sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers work great for my system. The other reviews with the low volume issues has a lot to do with their setup. Had the same issue at the initial setup until I adjusted my surround sound settings.
I would recommend this to a friendNice wireless speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My parents, who are in their 70’s, enjoy watching tv programs without the need to turn the volume up loud.
I would recommend this to a friendadd some music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these speakers complement your sound bars music. you should pair it with these speakers to get the best sound.
I would recommend this to a friendExpect what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit to replace my Bose 321 series. Does not compare at all, But i knew it was not going to. Clarity of sound and the bass is average. Overall the sound bar gives you an average sound that comes with the price tag. Don't expect theatre quality sound for $499. It does not sound the way they had it set up at best buy, But good for the money.
I would recommend this to a friendBrand response from Samsung
Posted .Sal1842:
Thank you for sharing your review of this Rear Loudspeaker Kit. I am sorry that the sound quality at home is not what you experienced in store.
There are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.
4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
a. For example, if you are connected to the Samsung Harman Kardon HW-Q70R, you would press the Sound Control button on the Q70R remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope these tips help to enhance your audio enjoyment.
Should you need further assistance with this issue or have any questions, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Excellent complement to the sound bar system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the sound bar system and went against associates recommendation to get the full system. Well went back a week later and bouught the rear spaeakers for full, true, surround sound! Highly recommend. Huge difference! Sound is awesome!!
I would recommend this to a friendGreat sound at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't pair with the samsung 430 that I bought at first, but once I figured out to push IN (not up or down) on the volume when programming, they linked right up. You will know what I mean when time to pair. Recommend it at the price point. Great sound.
I would recommend this to a friendGreat addition!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these cheap as a package type purchase with a soundbar, and the only negative I have for these is I wish they were just a LITTLE BIT louder. They totally enhance the sound of the cheap sound bar, though, so definitely worth the price.
I would recommend this to a friend
