Customer Ratings & Reviews
- Model:
- SWA-8500S/ZA
- SKU:
- 5754510
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and easy setup process of the Wireless Rear Speakers. Many users appreciate the convenience of the wireless feature and the reasonable price point compared to similar products. However, some users have expressed concerns about the lack of volume control and compatibility issues with certain TVs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really improves the sound! It's not a large room, but having the surround affect really makes a difference.
I would recommend this to a friend - Pros mentioned:Wireless
Light on sound but easy on wallet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good addition to add wireless surround sound. Kit comes with speaker wire, for my room I wish it could have been a little longer. So be sure to check measurements of your speaker locations, they connect via Bluetooth but need to be connected to a box for power and sound
I would recommend this to a friendBrand response from MrSamsung
Posted .Nickname,
Thank you for purchasing this Samsung Soundbar System
I am sorry to hear that you were not completely satisfied with the user experience.
Your feedback about the cable length is very important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable via Facebook Messenger at: https://www.facebook.com/samsungsupport/app/158125230916392/
Or simply tweet us at: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but hate the old wire connections, they slip out easily and loose sound often
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Emt2008,
Thank you for purchasing the Samsung Wireless Rear Loudspeakers. I am sorry to hear that you had difficulties with your unit.
A common reason that the optical cord is not fitting properly is that there is a small cap on the connector end that needs to be removed. Please check for the cap.
I hope this helps to solve the sound issue. Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
- Pros mentioned:Price
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this at a good price as it was an open box. It's ok
I would recommend this to a friend Placement is key!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Sony soundbar and these to go with it. The woofer is pretty good and the sound bar is alright. I also bought the rear speakers too but it's kind of a pain to make sure that it is on with the TV which is annoying because it's hard to tell if it's the sound bar or the TV (which is why it's alright. ) I don't have my TV wall mounted so the bar sets under and in front of it, this makes the remote not work unless you are able to tip it up or raise it off the surface it's on to use the remote and get a more robust sound. All in all, they should probably shave off like 15 or 20 bucks but it does what it's supposed to. Rear speakers auto connected too so that was pretty see less and nice. Would have liked a little more umph but make sure that you set these up in a way that they project toward the screen, angled if you can.
I would recommend this to a friendBrand response from Samsung
Posted .Psychoginger:
Thank you for sharing your user experience with the Samsung SWA-8500S Rear Loudspeaker Kit.
I am a bit confused about your soundbar remote issue since you are referring to a non-Samsung brand soundbar, which would not be compatible with this kit.
For better assistance with troubleshooting your specific setup, please contact us at:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Pros mentioned:Sound quality
I recommend these extra speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of these two extra speakers are great! We almost didn’t get them but after we got home we thought heck why not.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completed the whole room with the rear speakers, a little of work to run an electrical outlet in living room But great sound, love Samsung
I would recommend this to a friend Decent sound but not truly wireless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rear speakers are connected each with a speaker wire which runs to the wireless receiver/amplifier. The receiver amplifier connects wirelessly via Bluetooth to the system. I would recommend as far as sound goes but if you are expecting to not have any wires to deal with think twice about purchasing. False advertising.
I would recommend this to a friend- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powered easily to my old samsung sounds bar and made it sound louder and love it for movie night with the wife
I would recommend this to a friend Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up but no way to adjust the levels of the surround sound, only master volume.
I would recommend this to a friendBrand response from MrSamsung
Posted .Customer,
Thank you for purchasing the Samsung Wireless Rear Loud Speakers. I am sorry to hear that you did not experience the full potential of the surround sound system.
Please know that you can increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control.
I hope this helps solve your issue. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
- Pros mentioned:Price
ehh but needed for a good system best samsung does
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are not very loud but as they are rear speakers they are not suppose to be, if you want to make them louder you oculd always go to an electronic car shop probably voiding any insurance or warranty and havethem hook up another amp but its not needed with the right sound bar with it. I will say certain scenes are soft with sound, others are loud. I would expect samsung to come out with a better sounding system then this native one but it works and at the price point it wasnt too much of a spend. get it if you want surround, dont if u want more 'noise'
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product quality. Sound has good highs and lows while watching dolby atmos, and other surround sound modes.
I would recommend this to a friend - Pros mentioned:Easy setup
Easy surround sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set of rear speakers set up easy and complete the soundbar into a surround sound system.
I would recommend this to a friend Nice addition to sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, these rear speakers make for a good additional to the Samsung sound bar. You have to go into the sound bar settings to turn up the volume, but even after that I don't notice these too much unless my ear is right next to them. It could be I'm not watching the correct shows/movies that output good surround audio.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality...Love it. Great buy......
I would recommend this to a friend - Pros mentioned:Sound quality
Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Convenient size and elegant speakers.
I would recommend this to a friend - Pros mentioned:Easy setup
Super Easy Setup, Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very, very pleased with these rear speakers. Setup was a breeze and sound quality was well within what I expected. Highly recommend for the average user.
I would recommend this to a friend - Pros mentioned:Sound quality
Surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this set up to go with our Samsung 2.1 sound bar and woofer. Sound quality is great and very user friendly. We love our Samsung products !
I would recommend this to a friend - Pros mentioned:Price
Great to add to the soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great additon for the soundbar and subwoofer! Not as easy to hookup as the soundbar though but still was able to figure it out. Plus all at a reasonable cost!
I would recommend this to a friend - Pros mentioned:Easy setup
Very good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. Sounds are improved greatly.
I would recommend this to a friend
