Customer Ratings & Reviews

What I expected: To plug the device into my phone and seamlessly back up all my photos and files—enabling a smooth phone upgrade process. What actually happened: After plugging in the device, I was prompted to install a firmware update via the associated file transfer app. I followed the instructions and attempted a backup. However, the app only copied 2.4GB out of 223.3GB of data, despite multiple attempts. Since the device didn’t perform as advertised using the app, I reformatted it and completed the backup manually—without the app—which worked as expected. Conclusion: The product has potential, but the app experience was unreliable and hindered the process. A more stable and fully functioning app would make this a much more effective tool.

Super easy to use and did the job I needed it to do.

The best purchase ever. I was able to download all of my pictures from France.

The SanDisk iXpand Flash Drive Go is a total lifesaver! Transferring photos, videos, and files from my iPhone to free up space is now a breeze. Just plug it in and the app walks you through everything—super easy and fast. The 256GB gives me tons of room, and I love that I can plug it straight into my computer with the USB-A side too. It’s compact, stylish in black and silver, and perfect for travel or everyday backups. If you’re always running out of storage or want peace of mind, this little device is a must!

Very easy to use and does a great job backing up photos from the phone. The instructions were good and the process was simple. Just plug it into your phone and let it work. The one downside is that the transfer is extremely slow. May have been because I had a ton of photos to transfer but I assume that’s why most people would buy the product.

If you have an iPhone, this is something that you must half so your iPhone memory won’t get full, easy to use, and the memory is great

A one-piece USB that also has a cover for the important security plug in. It was important to have a high-GB for our use.

Super quick and easy didn’t even know these existed until I went to get my new laptop for school. It is a little pricey but definitely a must if you plan to go to college or work while on the move.

Stores all my pictures wonderfully. Plenty of space and easy to manage.

I love these SanDisk for my iPhone, extra photos storage

The USB drive is nice. I’m glad I bought it. I was able to get most of my photos copied to the drive from my iPhone 13 pro. It did what I bought it for. I like the software that you need to get free from the App Store to get the photos copied from the phone to the USB drive. It worked for me, but I did have a few issues with the process that I will describe in case it helps anyone. First, the process went slower than I thought it would. It was helpful from other reviews to find out that others with a lot of photos had to take a while. It did finish after a long time. I do have a lot of photos and it took over an hour to get them saved to the drive from the phone. But transferring to my windows 11 laptop was much quicker. Second, I received messages that not all the files transferred. I am not sure what didn’t transfer or failed. I tried the process a few times and it was the same thing. All the photos I tried to look for did transfer over though, so I’m not sure what was missing. Third, I tried to copy the large number of individual files from the app, and it kept stopping on Files that wouldn’t transfer. So I ran it with the full back up and it finished with messages that some of the files did not copy. Again, I did not find what the missing files were, if any since the ones I looked for did copy over, Fourth, since I am running a windows 11 computer, after I transferred the files to the computer a number of the files would not show up because they were .HEIC files. I had to Google search to find out what I needed to be able to see the .HEIC files. After installing the necessary update, I was able to see the pictures on my windows computer. ** I am not sure if the problems I experienced may have been from the iPhone instead of the SanDisk drive.

Great item! Plugged right into my iPhone and downloaded all of my pictures off my phone. It took 3 hours to download 4000 pics at one time. It took a whole week to download all 69,000 pics off my phone, but it was able to handle the load.

Works fine. Fast storage. Fast delivery. I had to buy couple smaller storage SD. Should have purchased this in the beginning.

Was easy to use , holds many pictures. Compact and simple enough to do . This is our second one .

Worked well! No issues. Fast and easy to use. Good value for the money. Could not download camera pictures directly to my pc. This solved my problem.

Easy use and a plug and play item. Very inexpensive and a lot of storage space

I was able to put over 2000 photos from my phone onto this little device and it’s supposed to hold twice as much as that. This frees up my phone to run fast faster and saves my precious photos at the same time.

Good product but a little to expensive hopefully SanDisk reduce the price that will make this product excellent.!

Love this USB stick. I have been able to put my phone pictures into separate files with dates and then put on a drive. Now I don't scroll through so many pictures. You can also leave the photos on your phone or have them deleted once you put in a "folder". Would recommend to anyone. They even have a version for Android!!

Very helpful service and speedy service and delivery