Customer Ratings & Reviews
- Model:
- SDIX60N-256G-AN6NE
- SKU:
- 6380827
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the iXpand Flash Drive Go, particularly its ease of use and ample storage capacity. Many users appreciate its overall performance, compact size, and USB connectivity. While the drive is immediately recognizable by iPhones, some find it a little pricey and the proprietary software not intuitive, with a few mentioning concerns about battery life.
This summary was generated by AI based on customer reviews.
Scandisk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall excellent overall excellent overall excellent
I would recommend this to a friendBuilt-in Software Didnt work for me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The built in software (the sandisk app) didnt work for me. So I returned it.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello MurgiChor,
We sincerely apologize for the inconvenience caused to you. Since you have returned your SanDisk iXpand Go Flash Drive, you could have also contacted us directly and we could have also assisted you directly over the phone. This way, we could have asked critical questions to resolve your issue. If you require any assistance with SanDisk products, please feel free and reach out to our support team available at https://www.westerndigital.com/support/international-phone-numbers.
Delete your old pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sell, need one for the longest time too, I have a lot of old photos on my phone, need to transfer them , great usb to do that with
I would recommend this to a friendGood concept but needs work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the concept of this but I find it’s quite challenging to use. It loads the photos ok but if you need to delete any after they are loaded it doesn’t work well at all.
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Complicated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work when I tried to transfer my pictures and videos from my phone
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 4 months, then the internal components slid out. I can no longer insert in to my phone without having to hold the back end so the internals do not slide out. Low quality build. Otherwise it works for data transfer as intended.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, We are sorry for any inconvenience caused to you. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb). This way, the team can help address your concern.
Unhappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really happy with the merchandise salt for the amount of money they charge me it should be better quality that’s all I have to say
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience caused to you. In this case we would suggest you to contact BestBuy directly and they will assist you with the best possible resolution. If you require any assistance regarding SanDisk® products, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.
Just OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little confusing to use. I got it to back up my mother-in-laws iPad. No simple way to do that. It seemed to just want to back up photos
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We thank you for taking out time to post this review and we appreciate your candid feedback. we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Stopped communicating with my iPhone.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1.5 years it stopped communicating with my iPhone. It still acts as a usb drive and works well with my pc, but I can’t review pics with my phone. Disappointing.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Scandisk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great for backing up everything on my iPhone. I don’t need more storage on iPhone now that I have this usb.
I would recommend this to a friendDisappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software and interface are slow. Maybe it's an older version. Sandisk products are usually quite good, but this one disapoints and now a day past return window. Actually better not to use the software to migrate data. Doesn't allow data to be moved either - only copied. Slow, buggy, no cover for the exposed usb or lightning contact, but better than nothing...
No, I would not recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use inly hassle really was dowloading the app and registering besides that super easy and convenient
I would recommend this to a friendnot the one I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work well on office 10. apple was a snap. xxx
No, I would not recommend this to a friendDefective junk Sandisk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be zero stars. These products are defective and Sandisk knowingly sells them. Mine was glitchy, buggy, and hasn’t worked since day one. I will never buy another Sandisk product again after this junk. Search for reviews and a few common problems keep getting mentioned. This product does not work. The app they use for this product to work Sandisk xpand drive will no longer be supported in four months. Backup app doesn’t work to save anything. Avoid this product!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience you have encountered with our product and your experience with the associated apps. We value your feedback and would like the opportunity to make this right. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you.
Excellent device for backing up my iPhone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just what I needed to unload my pictures and free up space on my iPhone.
I would recommend this to a friendPhoto stick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for storing picture and super duper good Speed is good as Well to transfer photos and file
I would recommend this to a friendShould've returned...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to get photos off my iPhone without putting them on iCloud. However, disliked having to install Sandisk app. Just another privacy and data mining issue. Should've researched more and should've returned and gotten money back. In the back of junk drawer it goes. Not BestBuy's fault.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that it requires to install the iXpand Drive application to use this drive on an iOS device which have lightning port. If you require any further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately, it does not work as I expected. I am not certain if my pictures are getting downloaded to this Sandisk. It is quite slow as well.
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Best for saving Live Pics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always back up my i phone pictures using this USB. because it allows me to save the Live Photos
I would recommend this to a friendSanDisk iXpand Flash Drive Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The flash drive requires the use of a confusing app that crashes more than it works.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Connor,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.