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$88.99
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Comp. Value: $120.99

Customer reviews

Rating 4.4 out of 5 stars with 1371 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers are impressed with the iXpand Flash Drive Go, particularly its ease of use and ample storage capacity. Many users appreciate its overall performance, compact size, and USB connectivity. While the drive is immediately recognizable by iPhones, some find it a little pricey and the proprietary software not intuitive, with a few mentioning concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,371 reviews
  • Rated 3 out of 5 stars

    USB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is terrible but the usb is exactly perfect. Hopefully I will have a good experience with the staff soon

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thank you for sharing your valuable feedback. If you need any assistance regarding SanDisk® products, please feel free to contact us from the link given below:
      -- https://www.sandisk.com/about/contact/customer-care SanDiskConnections

  • Rated 5 out of 5 stars

    100% awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and practical gerente mi IPHONE again Ihave Space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap but Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't look nice, but for the price, it gives you more than enough.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was what i was looking for just have not figured how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy tool to get pictures from phone to computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not An Easy Item To Use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother bought the SanDisk-iXpand Flash Drive Go, and it wouldn't link up to her cellphone (iPhone14). I tried it on my cellphone (iPhone12 mini), and the same thing. We tried to use it on her MacBook Air, and still nothing. I went online to troubleshoot it, and nothing worked. I told my mother to go to the Geek Squad, and see if one of them could figure it out, but she returned it; instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glictchy, every time you start transferring files it will freeze and you have to start completely over

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thumb Drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thumb drive. Convenient and easy/ready to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wiggle wiggle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buggy, inconsistent connection through lightning port. Had to restart many times to get the job done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thumb drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great and easy to use with my desktop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    warranty issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my lightning interface stop working after 2 weeks. so be careful with warranty when purchase it. when you choose get support, it says the product has warranty for 2 years part and 2 years labor. but it's not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I’m giving this review, I have traveled twice to Best Buy for tech to help me download from cell phone to the above drive. It would stop in the process of uploading each time. I gave up after paying too much for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For my phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent tryed it yet. But i am excited to see if it work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Handy but Lacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not transfer latest Iphone13 video files to Desktop, older files OK?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ppppppp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me more then I needed. Why sell me an item if I don’t need it?????

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we apologize for the inconvenience this has caused. Since, you have concern related to purchase please contact BestBuy directly and they will assist you. If you require any assistance regarding SanDisk® product, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 2 out of 5 stars

    Nope!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. This thing did not do well. It’s probably because I’m trying to back up so much data at once. It would never completely finished and had a hard time keeping up with the amount of data being download it I don’t recommend it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is said that supposed to fit my iPhone and my laptop but doesn’t fit any

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about your experience with the product. Compatibility may vary depending on the iPhone or Laptop model. Please contact our technical support team at: https://support-en.sandisk.com/app/askweb for guidance in selecting the right product for your devices. Thank you for your feedback. SanDiskConnections

  • Rated 1 out of 5 stars

    Great idea the item is terrible quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible terrible nothing but problems. Major glitches in app and constantly kicks me off due to error message. Nothing you can do to get around that unplug and try again cheap item would not recommend

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 1 out of 5 stars

    Backup Fails All the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot backup my iphone using this drive. It never works! I bought to start cleaning up my iphone but I tried more than 10x and always fails

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about your experience. Please ensure your iOS device is updated to the latest version. Additionally, refer to this support article: https://support-en.sandisk.com/app/answers/detailweb/a_id/52009 for step-by-step guidance on using the drive for backups. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 2 out of 5 stars

    256 gb iPhone flash drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to load photos, software slightly confusing and charging tab pushed in easily

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, We are sorry for any inconvenience. Please know, that we need more details to share relevant/accurate information with you. So, we request you to elaborate on the issue you are facing along with error screenshots and device/drive details. Please open a ticket at (https://support-en.wd.com/app/askweb). SanDiskConnections