Customer Ratings & Reviews
- Model:
- SDIX60N-256G-AN6NE
- SKU:
- 6380827
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the iXpand Flash Drive Go for its ease of use and substantial storage capacity, finding it simple to operate and effective for freeing up space on their devices. The drive's compact size is also appreciated. However, some users find the price to be high and express concerns about the software's performance and potential impact on battery life.
This summary was generated by AI based on customer reviews.
Gualterio K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. The description says it will back up photos, contacts, music and files. It did my photos and contacts nothing else. I was expecting to be able to do a complete backup.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thank you for your feedback ! We're sorry to hear about your experience. The device is designed to backup photos, contacts, music and files, but it may not support certain files due to file format limitations. If you would like assistance with backing up files, please reach out to us at: https://support-en.sandisk.com/app/askweb
- Cons mentioned:Price
Great idea the item is terrible quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible terrible nothing but problems. Major glitches in app and constantly kicks me off due to error message. Nothing you can do to get around that unplug and try again cheap item would not recommend
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Do not waste your money and time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of garbage. The purpose of buying this is to FREE UP space. Not for the dumb drive to ask to use MORE space just for it to work. If have 20,000+ photos this is not going to work. It keeps saying operation failed. Waste of money and my reward coupon. Ugh. Annoyed
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were no instructions with this on how to export and then import to a computer very disappointing
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps kicking me out. Isn’t as good as it says but it’s decent you just gotta be super patient. It takes long to upload pics.
I would recommend this to a friendBrand response from SanDisk Team
Posted .We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb.
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its terrible and doesnt really work at all. It plugs to your phone but if you have alot of pictures it will just crash and make your phone really hot.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product won’t download. It malfunctions. It could be the user but I’ve tried 2x. I may have to return it
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thanks for your honest feedback. We're sorry it's giving you trouble-if you'd like, our support team can walk you through setup or help determine if a return is the best option. You may reach us at: https://support-en.sandisk.com/app/askweb
Slow photo backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a very long time hours to download the pictures
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, thank you for taking your time out to review this Flash Drive. I appreciate your candid feedback. For any other suggestions/ queries regarding SanDisk products, please feel free to contact SanDisk® Support at www.sandisk.com/support and we will assist you towards the best possible resolution.
Not what I expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw this flashdrive and noticed the lightning plug. I thought it would come in really handy to transfer files I have on my phone to another computer easily. I tried looking on the package to see if there were any specifications I needed to be aware of but it wasn’t made clear how it works. When I plugged it in, I had to download an app and I could only access my photos from camera roll. That wasn’t the reason why I bought that specific drive. So glad I got a refund.
No, I would not recommend this to a friendNo photos on the USB device yet!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble understanding the directions and making it work on my phone. I had multiple people trying to help me to get photos downloaded. I have put the USB device in the drawer
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Nice try
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have loved to have gotten the item in the mail but it said it was delivered and I did not receive item
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry to hear you didn't receive your item. Since this was ordered through best buy, we recommend contacting their customer support for assistance. If there is anything we can do to help, please reach out to us at: https://support-en.sandisk.com/app/askweb
Lot of issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a hard time backing up my phone. I am getting error reports. I had an older one and it worked better than this one.
No, I would not recommend this to a friendPhoto saver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so crazy about this one. I was trying to save old photos on this and have had trouble getting them on it
No, I would not recommend this to a friendPhone storage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to understand and use! Did not expect that from this purchase.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are so sorry to hear it wasn't as easy to use as expected. We would request you to please connect with our technical support team at: https://support-en.sandisk.com/app/askweb so we can assist you with the troubleshooting.
disk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get this to work it is not as easy as it should be like it only does a couple photos at a time so is not working for getting all my photos off at one time like i had hoped it would
No, I would not recommend this to a friendUnfortunately
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately i’m not satisfied with this item. It always kicks me out in the middle of transferring images.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
More add then reality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though good brand Not easy to use it’s not working sometimes
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We would request you to submit a support ticket with our support team so that we can investigate the issue and provide you a better resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
I guess
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't do what I needed it for, but oh well, too late to return now
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We totally regret to hear about your experience. We would recommend you to submit a support ticket at https://support-en.wd.com/app/askweb so that we can review the case and provide you an appropriate resolution.
- Pros mentioned:Ease of use
Easy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use but check the connector my first one was broken
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hello Derick, We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
- Pros mentioned:Storage
Not good for iPad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to expand memory of my iPad but it kept putting back data into my iPad during sync, Ended returning it
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.