Customer Ratings & Reviews
- Model:
- SDIX60N-256G-AN6NE
- SKU:
- 6380827
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the iXpand Flash Drive Go for its ease of use and substantial storage capacity, finding it simple to operate and effective for freeing up space on their devices. The drive's compact size is also appreciated. However, some users find the price to be high and express concerns about the software's performance and potential impact on battery life.
This summary was generated by AI based on customer reviews.
Excellent Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Must have if you are an iPhone user.
I would recommend this to a friendDon’t buy this crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing I ever spent money on. I bought this thing how do you take it back they exchanged it for another one and it still does not work I followed all the directions and this product is subpar on a good day would not recommend it to somebody I did not like
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can reach out to our support available at https://www.sandisk.com/about/contact/customer-care.
iXpand Flash drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transfer of data (photos) from my iPhone to the flash drive was very slow. It took several hours to transfer. The transfer was not even complete - only 1/3 of the photos. In the end, an expert advised me it's not working with my iPhone.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Didn't work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all for my phone. The mobile app is not useful and clunky.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
Robert Beerman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to use it yet, Even after two tries by Geek squad.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Avoid Sandisk products
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash, it isn’t even designed right, doesn’t even fit a USB Insert. Do not buy from Sandisk. They are a worthless company who don’t know how to make anything.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello James,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Doesnt work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried uploading phone photos and it never worked!! Piece of crap!
No, I would not recommend this to a friendLame
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I could write different types of files from an iPhone on to the drive but it only copies pictures or videos. Not very useful.
No, I would not recommend this to a friendNot great for what it is.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lightning side breaks off very easily and the app used to move pictures from your iphone fails all the time and often has to be restarted.
No, I would not recommend this to a friendDisappointed with Flashdrive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In process of returning flashdrive, tip broke off easily with inserting/removing from my IPhone. Hopefully it’s just a “bad” flash drive
No, I would not recommend this to a friendSorry performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow slow slow!! Would stop altogether after some time. Don’t know if the app was poor or the stick. Ended up using Wondershare .
No, I would not recommend this to a friendFlashdrive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so compatible with all phone it disconnects sometimes while transferring data
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. However, please submit a support ticket with our support team at https://support-en.wd.com/app/askweb so that we can review the case and assist you in a better way.
Want to return my product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product I bought will not work with my iPhone even though it said it would. So it is very frustrating and I would like to return it. But I’m not sure if I can return the photo stick since I opened the package. Please tell me what I should do
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that all of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this iXpand Go Flash Drive , we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your iXpand Go Flash Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution.
Not a quick and easy to upload
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not as simple to follow. Keeps timing out, the instructions are not clearly defined. I gave up after many attempts and just took the hit on this purchase. I would not recommend to purchase.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we sincerely apologize for the inconvenience this has caused. Please refer to the user manual of the iXpand Drive application using the below mentioned link to know more about the functionality :
-- https://support-en.wd.com/app/answers/detailweb/a_id/48740. For further assistance, please reach our support available at https://www.sandisk.com/about/contact/customer-care.
Didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Photos on phone says it takes 215 gbs, used the scan disc to back up photos it saved 1000 of the 7k that’s was on my phone and said it’s full. (I bought the 256gb)
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Useless If You iPhone Is In A Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guess I'm the first person to purchase this who keeps their iPhone in a case. The lightning connector isn't long enough to connect to the phone while it is in a case. As I am one of those people who never take their phone out of their case this product is useless.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, thank you for taking your time out to review this Flash Drive. I appreciate your candid feedback. For any other suggestions/ queries regarding SanDisk products, please feel free to contact SanDisk® Support at www.sandisk.com/support and we will assist you towards the best possible resolution.
Slow, app closes, error messages…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to back up just over 5000 photos/videos onto this thing. I’ve been working on it for hours, literally all day with zero success. The app kept closing, back to back error messages, VERY SLOW! Will be returning it tomorrow..
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Terrible waste
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Worked once to move pictures from an iPhone to my desktop computer. Ever since it barely copies 3 photos before crashing. DO NOT BUY THIS PRODUCT.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit doesn’t work at all. Loaded in app on phone and plugged in USB stick. It wouldn’t load pics or videos.
No, I would not recommend this to a friendA horrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a horrible product that shouldn’t be sold in a prestigious and a reputable store like Best Buy. It didn’t work out for me
No, I would not recommend this to a friend