Customer Ratings & Reviews
- Model:
- SDIX60N-256G-AN6NE
- |
- SKU:
- 6380827
Customer reviews
Rating 4.4 out of 5 stars with 1352 reviews
(1,352 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the iXpand Flash Drive Go for its ease of use and substantial storage capacity, finding it simple to operate and effective for freeing up space on their devices. The drive's compact size is also appreciated. However, some users find the price to be high and express concerns about the software's performance and potential impact on battery life.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Doesn"t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as we have tried to connect this time to my iPhone, it doesn't work. Not nearly as easy as described
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective usb flash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working and I barely gotten any use from it, app stopped responding and that is the only way you can use it on iPhone. Said it needed formatting but didn’t work and would crash every time.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month and 1/2. And can’t not connect No communication with my iPhone
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb.
Rated 1 out of 5 stars
Don’t buy it for an iPhone 13
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lost connection every couple minutes with my iPhone 13 so I never got a chance to use it and now it’s too late to return it
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Chris, We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Sandisk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was too hard to figure out. It kept downloading the same pictures over and over
No, I would not recommend this to a friendRated 1 out of 5 stars
Ernest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product isn't what your store said it was,need to rerturn it
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We totally regret to hear about your experience. We would suggest you to contact BestBuy customer service so this can be investigated. For any assistance with the product, please feel free to submit a support request at https://support-en.wd.com/app/askweb.
Rated 1 out of 5 stars
Ixpand scandisk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it 0 stars if possible. Didn’t work at all. Kept saying it was full and wouldn’t even open on my computer. Returned within a week. Don’t buy.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please be informed that all of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you had faced issues while using this Flash Drive, we suggest you to contact us directly so that we can investigate further to know more about your issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at www.sandisk.com/support and we will assist you towards the best possible resolution.
Rated 1 out of 5 stars
???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two for my two phones. One worked fine and the other I just can’t figure out how it works. I downloaded the app. It does not come with Instructions and it should.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
not working properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working properly. tried many times, and finally failed. Had to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Misled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told i didn’t have to download an app and that I could just transfer from my phone. This was not the case - an app was required
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BAD tech ZERO STARS waste of money, truly doesn't work unless you have a small transfer size. BAD tech ZERO STARS
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Application exits, too many photos?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work, installed application, inserted card, pointed at photo album and tool exits, says try again later. Over and over…
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend. When you place the USB to your computer it is not organize. This thing is TRASH.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Bd product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money. don’t buy this item, consider other options
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When plugged into my iPhone it starts a scan showing all the photos going extremely fast and when it stops it says 24 or over 11,000 photos!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Cheaply made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made, doesn’t even last a month before the parts come apart
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Bamafan,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Bad buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and difficult to navigate...............................
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello James,
We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
App crashes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App on phone crashes if you select more the just a few photos. Needs work on the app side of things.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Avoid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed with this product. Its so poorly made and the files I got from it were corrupt. Such a waste.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at  https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t expect to download Scan Disk application for this product
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We thank you for taking out time to post this review. Please allow us inform you that in order to use this iXpand Flash Drive on an iPhone or iPad, you will require to download iXpand drive application. If this Flash Drive is connected to computer it will work as plug & play storage device. For further assistance, please reach our to our support available at https://www.westerndigital.com/en-in/support/international-phone-numbers.








