Customer Ratings & Reviews
- Model:
- SDIX60N-256G-AN6NE
- SKU:
- 6380827
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the iXpand Flash Drive Go for its ease of use and substantial storage capacity, finding it simple to operate and effective for freeing up space on their devices. The drive's compact size is also appreciated. However, some users find the price to be high and express concerns about the software's performance and potential impact on battery life.
This summary was generated by AI based on customer reviews.
Would not buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to use as the instructions say. Multiple times and still can’t get it to download all my pictures.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, in order to use this iXpand Go Flash Drive on iPhone/ iPad you'll will require to download iXpand Drive application. Please refer to the below mentioned link :
-- https://kb.sandisk.com/app/answers/detail/a_id/18905
If you require any further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.
EPIC FAIL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t not back up my photos from my phone. It would get to 89 out 11,000 and say error! Returning it!!!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
I didn’t like it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. I been trying to export my pics and it shows an error every time. I’m so frustrated.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Not as good as I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s operating very slow. I plan to try again, but after an hour of use it didn’t capture 100 photos. ☹️
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
- Pros mentioned:StorageCons mentioned:Software
Amazing products!! No issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased other useless backup drives that required Y-Disk, and this SanDisk by USA Western Digital is amazing. I just opened the package and plugged into my iPhone XS MAX. The SanDisk software automatically started and requested access to my photos and contacts. I selected yes, If you don't allow access upon first use, then you will see a blank screen of photos. Not allowing access, requires you to have to select photos before they will show up on the screen. This lack of access issue appears to have resulted in some negative comments about the drive not working, Rather the drive is working, as the user has indicated that they want to select photos to be backed up. So allowing access to all photos is the best to start with. The SanDisk software then shows tab buttons to backup contacts or photos. I selected contacts first and the backup of the contacts was performed in a very short amount of time. I then selected the tab button to backup photos & videos. The backup progress was shown at the top of the iPhone screen, and has a tiny real-time display of the thumb nail pictures being backup at the time. Very nice to see. I had about 128GByte of video & photos to be backed up. I also had a fairly low battery, so I removed the SanDisk drive from my iPhone during the backup. The SanDisk software requested that the drive be reinserted. However, I charged the iPhone first. Upon re-inserting the SanDisk drive, the backup continued and completed with a notice of completion of how many files were backed up. I'm confident that for a low battery condition, a wireless charger will allow for simultaneous charging and backing up photos with using the plugin charger. All was backed up within a couple of hours including charging my iPhone. This SanDisk by Western Digital is like a breath of fresh air from the other foreign brands that I tried,
I would recommend this to a friend different type of files
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.once you transferred pictures, its not going to be jpeg.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We appreciate your time and efforts reaching out to us. Please allow us to inform you that images taken on iOS 11 and above devices. For further assistance, please reach out to our support team available at https://support-en.wd.com/app/answers/detailweb/a_id/46891.
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is garbage. It is very slow and it gets frozen
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work. A waste of money. I would not purchase another one
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Jeffrey, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Do not buy it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work.I have tried it several times and nothing.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
No help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kept stopping during the process and never finished.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Albert, We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
POOR RECOMMENDATION, POOR PRODUCT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRODUCT DID NOT WORK WELL! I WAS TOLD IT WOULD TRANSFER DATA FROM MY IPHONE.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Flash drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work the way I was expecting it takes to long
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use and freezes a lot but does what is intended to do
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible shshfhxudjdjebskjshshsuhsvvskdkkdhosbsjbl
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone fell when I was uploading photos and it broke right away. Can’t use it now and very upset
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, please be informed that normally this is considered to be physically damaged which is not covered under the SanDisk® warranty. However, we will be happy to review this incident to provide you a possible courtesy replacement if you can provide the details of the incident by contacting us directly. Please contact SanDisk® Support and we will assist you towards the best possible resolution.
Bad Disk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The SanDisk doesn't work. When you plug it in nothing happens.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
It doesn’t worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scandisk is only pictures to download not other like note. It’s not worth to buy.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No working. All I get is the spinning wheel of death.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Not a good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to download pictures to it it keeps crashing
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Hhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a bad experience cant get it to work right wouldnt buy agaun
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.