Customer Ratings & Reviews
- Model:
- SDIX60N-256G-AN6NE
- SKU:
- 6380827
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the iXpand Flash Drive Go for its ease of use and substantial storage capacity, finding it simple to operate and effective for freeing up space on their devices. The drive's compact size is also appreciated. However, some users find the price to be high and express concerns about the software's performance and potential impact on battery life.
This summary was generated by AI based on customer reviews.
Simple Solition to saving iPhone Photos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use and works every time. Very well made!
I would recommend this to a friendmr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great works as i wanted reliable product to use
I would recommend this to a friend- Cons mentioned:Battery life
DOESN'T work AND it KILLED MY IPHONE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I followed instructions, downloaded the app, wasted hours trying to get it to transfer photos or videos from my iphone but no matter what I tried it NEVER would open or display ANYTHING from my iphone. Finally I plugged it into my mac, copied some photos from my mac to the SanDisk then plugged it into my phone. Surprisingly, it did let me transfer the photos to my phone but when I went to the camera roll to check...my iphone suddenly died (with about 50% battery) and NOW IT WON'T TURN BACK ON!!!! So not only does the product not work, but I'm also without a phone and have to lose more time tomorrow taking it to the Apple store.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
- Pros mentioned:Storage
BUY IT!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This drive created so much space on my phone! You won’t regret it! Go buy it!
I would recommend this to a friend Beware. Doesnt download all pics.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item from Best buy. Downloaded the app, connected cables and downloaded pics from iphone. Unfortunately it didnt download ALL photos. Thankfully i was able to restore pics to iphone as I had deleted them thinking the device had all photos. Many of my favorite pics were NOT on the new device. Beware. Check device upload b4 deleting iphone pics!!!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
It ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok nothing special I’m sure there is something better out there
No, I would not recommend this to a friendVery Useful. But Could Be Better.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful, a bit hard to use. What I did was just download everything to it and manage it on my computer. I didn’t like the way it’s app controls what I want to do to files and photos I downloaded. It could be more easy to use if it just backs up what I want.
I would recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This followed all the requirements of this device and it hasn’t worked despite numerous attempts. My intention is to return the device.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would be happy to assist but it would be best to get in touch with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Downloads photos into files. To view photos each file has to be opened. Downloads files fast. USB does NOT fit well into computer. Other USB Flash Drives fit Fine. Very Disappointed .
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
WORST WASTE OF LIFE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never written a review in my life, but this is the worst product I ever wasted $70 on. My iPhone storage was full of pictures so I needed something to put them all on. Well, out of 6000 pictures I can only TRY to download about 30 at a time and 7/8 of the time it will tell me “operation failed please try again later” after not even putting ONE onto the drive. I’m only 1500 in and it’s been about 3 days of me trying.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
- Cons mentioned:Software
Functionally crippled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Older versions of this device were very useful working with iPhone filing programs such as FileBrowser. The latest installed software makes this extremely difficult without buying extra conversion plugs. If you only want to transfer photos it may work fine.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Big Disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst money ever spent on a flash drive. The app that you’re required to download on your smart phone is very very slow when trying to connect with the flash drive. If you have large data to transfer don’t buy this item.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.