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Overall Customer Rating

97%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 525 Reviews

    • Brand Response

      SanusStaff 

      December 30, 2016

      Good Day,

      Thank you for reaching out to us, and we sincerely apologize for the right parts for your TV not coming with our mount. I don't know if maybe our Customer Care rep wasn't clear in their explanation, but I am guessing the size of screw that is required for your TV, didn't come with the wall mount? If that is the case, we can ALWAYS send those out free of charge, or, if you do have to go buy them we can reimburse you for your purchase and time. We try to provide as many screws as possible but there is no standard to what TV's require, so sometimes it does not work out. So the parts weren't missing, but we should have been able to send what you needed. Please feel free to give us a ring @ 800-359-5520 and ask for Jake. We want to fix the situation for you because I know you will love this mount.

      Thanks,
      Jake with SANUS Sanus

    • Brand Response

      SanusStaff 

      September 22, 2016

      Good Day,

      Thanks for the review! Some smaller TVs have really large hole patterns, so you did the right thing by moving up a size. Please check out our handy MountFinder tool on Bestbuy.com to check compatibility if you need anything else.

      Thanks!
      Jake @ SANUS Sanus